Jordan Ellis

• Demonstrated in-depth knowledge of HGV systems during troubleshooting processes.
• Assisted in training apprentice technicians, sharing expertise and promoting best practices within the team.
• Attending regular vehicle breakdowns through DAF's own breakdown service 'DAFAID'
• Inspected and maintained heavy goods vehicles to ensure optimal performance.
• Completed repairs within agreed timescales to minimise downtime.
• Carried out MOT preparations daily with a current 100% pass rate.
• Carried out manufacturers re-calls to ensure vehicle are up to date and to minimize future failure of components.
• Maintained up-to-date knowledge of industry advancements through regular professional development activities.
• Documented highly detailed work logs and repairs to maintain accurate records.
• Delivery and collection of customers vehicles.
• Please refer to my previous work history for more experience as this has been carried throughout my career.

Please see below for my work experience at J Long & Sons Haulage, as I returned to work here in August 2022.

• Complied with warranty procedures during repairs and with warranty material on repair completion.
• Kept detailed records of all repairs, labour involved and parts used.
• Performed diagnostic investigations into vehicle electrical system faults, providing reports on faults found and recommending solutions.
• Identified mechanical faults, determined causes and ordered new parts to resolve issues.
• Met daily, weekly and monthly service and repair targets consistently to improve customer satisfaction.
• Kept service and repair documentation accurate and up-to-date, complying with company standards and legal requirements.
• Completed routine servicing of vehicles to brand technical standards to reduce likelihood of future mechanical issues.
• Performed preventive and corrective maintenance to reduce faults.
• Communicated with customers to update on vehicle status and parts requiring attention.
• Collection and Delivery of customers vehicles.

• Carry out repair, service and preventative maintenance to a fleet of over 90 heavy goods vehicles.
• Carry out MOT preparations to ensure a high level pass rate for the company.
• Complete all paperwork / job write ups quickly and well detailed to ensure a neat paper trail for the work I have carried out.
• Efficiently diagnose and repair faults using our diagnostics machine (Texa).
• Carry out running repairs to a fleet of 150 curtain sided trailers.
• Keep track of our in house stock and order parts / consumables as necessary when required.
• Attend local roadside breakdowns and repair to a competent standard.
• Arrange breakdown attendance through third parties to minimalize vehicle downtime.
• Update and log new defects on to our in house defect reporting system and make sure jobs are allocated to the correct department and reported to the correct members of staff.
• Promoted adherence to health and safety regulations.
• Carried out scheduled inspections and services to verify compliance with company operator license and DVSA regulations.
• Kept detailed records of all repairs, labour involved and parts used.