Jordan Bridge
Head Of Project Management Office
65 Bicknell Close, Great Sankey
Summary
Dynamic and results-driven Head of Project Management Office with over 11 years of experience in Managed Services/Professional Services environments, leading high-performing project management teams and driving successful project delivery in fast-paced environments. Proven expertise in establishing and optimizing project management methodologies, aligning projects with strategic business objectives, and enhancing operational efficiency. Achieving collaboration across cross-functional teams, mentoring project managers and implementing data-driven decision-making processes. Recognised for delivering complex projects on time and within budget, while consistently improving stakeholder satisfaction and achieving organizational goals. Committed to cultivating a culture of continuous improvement and innovation within the project management framework.
Overview
2025
2025
years of professional experience
5
5
Certifications
Work History
Head of Project Management Office
Certero Limited
01.2024 - Current
- Led the establishment and strategic direction of the Project Management Office, aligning project management practices with organisational goals and enhancing project delivery efficiency.
- Reviewed existing delivery model and developed and implemented standardised project management methodologies, tools and processes which align to PRINCE2 and resulting in a clearer delivery model with better planning for resources and budgets.
- Managed the portfolio of projects simultaneously, ensuring alignment with business objectives and adherence to timelines and budgets.
- Created a clear communication channel and maturity within the business for Internal and External stakeholders and executive sponsors.
- Created a culture of continuous improvement by conducting regular project audits and implementing best practices.
- Collaborated with cross-functional teams and senior leadership to define project scopes, objectives and success criteria, facilitating clear communication and accountability.
- Provided mentorship and guidance to project managers and teams, enhancing their capabilities and creating professional development through training and coaching initiatives. Supported with 121 meetings on a monthly-basis.
- Utilised data-driven decision-making to monitor project performance metrics, producing regular reports for executive leadership to support strategic planning and sales models.
- Introduced and heading the Project Boards with each Project Manager on a weekly basis to provide guidance and experience to decisions required to move projects forward.
- Took ownership and developed the offerings of the Managed Services model, creating a three-tier support offering to enable for continued support/services post project delivery for a contractual term.
Lead Project Manager/Portfolio Manager
ANS Group
1 2022 - 01.2024
- Directly working with the Head of Professional services to oversee a large portfolio of projects (estimated £6 million+ combined) within my team of 8 members of staff, report progress, and influence positive outcomes for key stakeholders.
- Head of weekly project boards for 8 project managers and communicate to company board and executive sponsors.
- Monitored managed services contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and profit and loss costs.
- Developed and maintained relationships with key internal and external stakeholders to meet objectives and boost rapport.
- Developed and led multi-disciplinary team to redefine problems and reach solutions based on different technologies such as Azure/AWS cloud, Data, Dynamics 365, Business Applications and Hybrid Cloud and Connectivity.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Key advisor/subject matter expert for all Cloud and Data projects within professional services.
- Creator of project management templates used across the business for delivery to customer portfolios.
- Recruited and oversaw personnel to achieve performance and quality targets set within their agreed 121 and performance development plans.
- Communicating and strategizing company objectives and targets for financial quarters and year to help contribute towards EBITDA.
Senior Project Manager
ANS Group
09.2016 - 01.2022
- Leading projects end to end from Internal Kick off Meetings, Project Definition Workshops and Design Delivery with client contacts face to face and remotely.
- Directed changes to project scope, cost and implemented appropriate change management processes to keep project on the track. Also, complied with project governance for internal and external auditing.
- Created and managed project plans, managed the required resource(s) in line with the agreed baselined timescales for delivery.
- Created and managed a Risk, Assumption, Issue and Dependency (RAID) log and kept a log of any lessons learned throughout project delivery.
- Head of daily squad calls/sprints to confirm work packages for the day/week.
- Managed customer relationships/stakeholders via daily and weekly scheduled calls. Communicated with executive sponsor(s) where and when required.
- Headed and attended project board(s) (internally and externally facing) with consistent project progress reporting.
- Worked and communicating with internal teams for BAU delivery in-line with agreed services contracts.
- Project budget management and forecasting into monthly and quarterly reports.
- Programme and Protfolio management of a combined multi-million pound budget(s).
Service Desk Team Leader
ANS Group
10.2014 - 09.2016
Technical Analyst
ANS Group
06.2013 - 10.2014
IT Apprentice
Warrington Housing Association
09.2012 - 06.2013
Skills
Collaborative Approach
Portfolio Management
Technical understanding
Stakeholder Communications
Coaching and Mentoring
Certification
Leadership & Management Development Certified – Mastery Associates
Accomplishments
- ANS Managed Services Rising Star - Director's Choice
- ANS Rising Star - People's Choice
Timeline
Head of Project Management Office
Certero Limited
01.2024 - Current
Senior Project Manager
ANS Group
09.2016 - 01.2022
Service Desk Team Leader
ANS Group
10.2014 - 09.2016
Technical Analyst
ANS Group
06.2013 - 10.2014
IT Apprentice
Warrington Housing Association
09.2012 - 06.2013
Lead Project Manager/Portfolio Manager
ANS Group
1 2022 - 01.2024
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