Summary
Overview
Work History
Education
Skills
Education
Certification
Timeline
Generic

jordan beverstock`

cardiff,cardiff

Summary

Polite and attentive Door Supervisor skilled at staying focused, proactive and attentive through security patrols. Proven track record of increasing guest satisfaction by providing expert knowledge on local attractions and hospitality establishments. Trained and knowledgeable in security procedures including area patrolling, conflict defusing and evacuation procedures. Friendly and efficient customer service team member devoted to maximising customer satisfaction with exceptional service and support. Knowledgeable about industry standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Quick-thinking team member successful at following orders and making decisions in high-pressure environments. Knowledgeable about life-saving techniques and risk management. Physically fit, safety-conscious individual with background coordinating multidisciplinary teams. Polite Door Supervisor skilled at maintaining focus and vigilance during security patrols. Increased guest satisfaction by providing expert knowledge of local attractions and hospitality. Managed incidents proactively, demonstrating conflict resolution and evacuation procedures while ensuring safety and compliance. Dedicated Door Supervisor exemplifying focus and proactivity during security patrols. Enhanced guest satisfaction by providing expert knowledge on local attractions and hospitality. Implemented security procedures, including area patrolling and conflict resolution, while delivering exceptional customer service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

fire cadet instructor

South Wales Fire and Rescue Service
cardiff , wales
11.2025 - Current
  • Attended training to maintain updated knowledge of firefighting techniques and suppression methods, enabling quick decision-making during actual emergencies.
  • Managed classroom dynamics, ensuring a safe and inclusive environment conducive to learning for all participants.
  • Tutored students in one-to-one and small group sessions to progress learning.
  • Instructed students using innovative classroom techniques and lectures to help learners overcome learning challenges.
  • Simplified complex theory through clear, relevant teachings.
  • Offered guidance and counselling services to students, helping learners with personal and professional development.
  • Used established assessment criteria to evaluate student skills and knowledge gaps.

SIA Door Supervisor

overt security
cardiff, wales
02.2024 - 01.2026
  • Dealt with challenging situations safely and professionally, demonstrating best practices to colleagues.
  • Responded promptly to incidents requiring security intervention, managing situations productively and professionally.
  • Used CCTV surveillance systems to find and record incidents, keeping backup recordings for evidence or reference.
  • Greeted guests in a warm and friendly manner upon entry and exit.
  • Helped guests after checkout by handling luggage, summoning taxis and assisting into departure vehicles.

auxiliary firefighter

South Wales Fire and Rescue Service
cardiff, wales
04.2023 - 01.2026
  • Checked medications and equipment daily to ensure proper control and inventory.
  • Laid hose lines, operated nozzles, pumps and hydrants and utilised fire extinguishers and operated hydraulic, pneumatic, manual and power tools.
  • Attended training to maintain updated knowledge of firefighting techniques and suppression methods, enabling quick decision-making during actual emergencies.
  • Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance work in upkeep of fire department property.
  • Maintained tools and fire vehicles to ensure rapid response capability.

Customer Service Assistant

asda
cardiff, wales
09.2022 - 02.2024
  • Contributed to the company team as a seasonal staff
  • Performed duties across multiple departments
  • Stocked and rotated inventory regularly.
  • Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.

Bartender

live lounge
cardiff, wales
03.2023 - 08.2023
  • Maintained high level of accuracy in managing multiple customer transactions at a time.
  • Ensured compliance with age restrictions by cross-referencing official government identifications when serving alcohol.
  • Prepared ingredients and mixed special cocktails for customers using alcoholic or non-alcoholic bases.
  • Mixed cocktail ingredients using shakers, blenders and ice-crushers.
  • Kept supply of snacks and food items at bar to serve customers.
  • Took customer orders and prepared drinks following best practices for each type.
  • Removed empty kegs, tapped new kegs and attached supply lines.
  • Assisted with stock counting, ordering and replenishing.
  • Polished glass and cutlery before storing.
  • Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
  • Advised customers on available beverages and optimum choices for individual tastes.

Bartender

weatherspoons
cardiff, wales
02.2023 - 05.2023
  • Verified customer age using official government identifications prior to serving alcohol.
  • Mixed cocktail ingredients using shakers, blenders and ice-crushers.
  • Kept supply of snacks and food items at bar to serve customers.
  • Took customer orders and prepared drinks following best practices for each type.
  • Delivered entertaining performances for customers when preparing and mixing drinks.
  • Washed and put away glassware after customer use, maintaining ready stock for customer service.
  • Kept bar stocked and organised for easy access and quick service to customers.

Education

GCSEs - maths

Fitzalan High School
Cardiff, CRF
2021

GCSEs - English language

Fitzalan High School
Cardiff, CRF
2021

GCSEs - science

Fitzalan High School
Cardiff, CRF
2021

GCSEs - music

Fitzalan High School
Cardiff, CRF
2021

GCSEs - English literature

Fitzalan High School
Cardiff, CRF
2021

Skills

  • Local attraction knowledge
  • Identity checks
  • Vigilant and alert
  • Incident reporting
  • First aid and CPR
  • Customer Service
  • Event security
  • Emergency Response
  • Conflict management
  • Bag inspections
  • Guest experiences
  • Identification checks
  • Confident
  • Security checks
  • Public safety and security
  • Ladder operation
  • Medical assessments
  • CPR certified
  • CPR and First Aid
  • Firefighting techniques
  • Risk assessment

Education

other,other,other,other

Certification

  • SIA Door Supervisor Licence
  • Level 3 emergency first aid
  • CPR certified
  • AED certified

Timeline

fire cadet instructor

South Wales Fire and Rescue Service
11.2025 - Current

SIA Door Supervisor

overt security
02.2024 - 01.2026

auxiliary firefighter

South Wales Fire and Rescue Service
04.2023 - 01.2026

Bartender

live lounge
03.2023 - 08.2023

Bartender

weatherspoons
02.2023 - 05.2023

Customer Service Assistant

asda
09.2022 - 02.2024

GCSEs - maths

Fitzalan High School

GCSEs - English language

Fitzalan High School

GCSEs - science

Fitzalan High School

GCSEs - music

Fitzalan High School

GCSEs - English literature

Fitzalan High School
jordan beverstock`