Jordan Aizlewood
Glasgow
Summary
HR leader with proven ability to develop and implement effective people strategies in retail, hospitality, and FMCG sectors. CIPD qualified with strong skills in employee relations, organisational change, and stakeholder engagement. Expertise in leveraging people data to enhance retention, engagement, and performance metrics. Recognised for fostering managerial development and aligning HR initiatives with business objectives in dynamic, multi-site environments.
Overview
16
16
years of professional experience
Work history
Head of People - OD & Talent
Scotsman Hospitality
Glasgow, Scotland
05.2023 - 08.2025
- Led HR, OD, and talent strategies across 50+ venues with circa 3,500 employees, aligning practices with operational and legal requirements.
- Acted as escalation point for complex ER cases, ensuring fair and compliant resolutions.
- Partnered with CEO and senior leadership to establish succession planning frameworks supporting growth.
- Analysed engagement data to inform retention strategies, enhancing colleague satisfaction and reducing turnover.
- Oversaw redesign of HR processes, improving efficiency in onboarding and performance management.
- Designed and implemented induction programmes that reduced early attrition and accelerated time-to-competence.
- Maintained external accreditation with ‘excellent’ audit ratings while reducing training spend by 35%.
- Coached line managers on Group policies to foster a positive organisational culture.
Head of Human Resources
Six Company (Six by Nico, TAN&NS, Beat6, Valaria)
02.2022 - 05.2023
- Advised GMs on employee relations, workforce planning, and recruitment to optimise HR support.
- Managed end-to-end employee relations casework aligned with UK employment law.
- Facilitated new business unit integration by standardising terms and policies.
- Conducted training programmes, enhancing team capabilities and productivity.
- Drove talent acquisition strategies attracting top-tier individuals for critical roles.
- Refined recruitment processes to elevate hire quality.
- Promoted change management practices aiding business transformation initiatives.
Regional HR Partner
W.M. Morrison Supermarkets
11.2019 - 02.2022
- Delivered HR support across a large multi-site retail region, managing complex ER cases through to resolution.
- Acted as trusted advisor on TUPE, redundancy, and contractual change processes, ensuring legal compliance and employee care.
- Partnered with leadership on restructures and change programmes, maintaining engagement during periods of transition.
HR Business Partner/People Partner
Marks & Spencer
01.2017 - 11.2019
- Drove culture and diversity initiatives, ensuring compliance with Equality Act across multiple stores.
- Supported managers in sensitive employee relations cases, achieving fair outcomes for all.
- Delivered leadership training covering employment law, conflict resolution, and people management.
- Built trusted relationships with stakeholders to align on business objectives.
- Collaborated with stakeholders to develop and implement strategies.
- Provided guidance on change management, employee relations, performance management, and diversity initiatives.
- Coached line managers on Group policies to foster a positive organisational culture.
- Conducted exit interviews to analyse colleague experience and identify improvement areas.
People Partner
The Body Shop
01.2015 - 01.2017
- Delivered full HR lifecycle support from recruitment and onboarding through to ER and exits.
- Managed high-volume casework, ensuring outcomes were fair, documented, and legally compliant.
- Increased internal promotion rates through development planning, improving retention.
Flagship Store Manager
The Body Shop
11.2009 - 01.2015
- Managed store operations, ensuring smooth workflow.
- Deliver KPIs & store sales targets.
Education
Bachelor of Arts - Business Management & International Relations
University of Chester
ChesterCIPD Level 5 -
Chartered Institute of Personnel and Development
ILM Level 5 -
Institute of Leadership & Management
Mental Health First Aid Level 7 -
City of Glasgow
Skills
- Employee Relations, Investigations & Case Management
- Change Management & Organisational Design
- Stakeholder Engagement & Senior Leadership Influence
- HR Policy Development & Employment Law Compliance (UK)
- Coaching & Developing Line Managers
- Data-Driven HR Insights & People Metrics
- Retention, Engagement & Inclusion Strategies
- Performance Management & Workforce Planning
Timeline
Head of People - OD & Talent
Scotsman Hospitality
05.2023 - 08.2025
Head of Human Resources
Six Company (Six by Nico, TAN&NS, Beat6, Valaria)
02.2022 - 05.2023
Regional HR Partner
W.M. Morrison Supermarkets
11.2019 - 02.2022
HR Business Partner/People Partner
Marks & Spencer
01.2017 - 11.2019
People Partner
The Body Shop
01.2015 - 01.2017
Flagship Store Manager
The Body Shop
11.2009 - 01.2015
Bachelor of Arts - Business Management & International Relations
University of Chester
CIPD Level 5 -
Chartered Institute of Personnel and Development
ILM Level 5 -
Institute of Leadership & Management
Mental Health First Aid Level 7 -
City of Glasgow
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