Summary
Overview
Work history
Education
Skills
Timeline
Generic

Jordan Toms

Woodacott,Holsworthy

Summary

At Kingsley School, I provide comprehensive technical support to staff and students, ensuring the IT infrastructure operates smoothly. This includes troubleshooting hardware, software, network, and security issues, as well as managing application and system installations and updates.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work history

IT technician

Kingsley Devon
Bideford, Devon
03.2023 - Current

My experience as an IT Technician has provided valuable hands-on experience in diverse IT fields, including Group Policy, server administration, Aruba networking, computer maintenance, Microsoft 365, and Active Directory. Working with a ticketing system has been instrumental in developing my ability to prioritize tasks and manage my time effectively.

Chef de partie / Junior Sous Chef

Loungers plc
Bideford, Buckinghamshire
05.2021 - 11.2022

Starting as a Kitchen Porter at Loungers Plc, I was quickly promoted to Chef de Partie and then Junior Sous Chef. In these roles, I ensured food quality and timely service, effectively managing workload under pressure.

Apprentice Digital Marketing

Gemini 7
Aylesbury, Buckinghamshire
07.2019 - 04.2021

My role involved both digital marketing (SEO, backlinking, internal linking, website testing, and reporting) and basic IT support, including email setup, computer troubleshooting, and printer configuration.

Education

A-Levels - BTEC Level 3 Information and Technology

Aylesbury UTC
Aylesbury, Buckinghamshire
09.2017 - 07.2019

GCSEs - BTEC Level 2 Information and Technology

Aylesbury UTC
Aylesbury, Buckinghamshire
08.2015 - 08.2017

Skills

  • Cloud computing services
  • Proactive approach
  • IT help desk services
  • System diagnostics
  • Operating systems expertise
  • Microsoft office suite proficiency
  • Microsoft Intune
  • Active Directory
  • GPO
  • Time efficiency

Timeline

IT technician

Kingsley Devon
03.2023 - Current

Chef de partie / Junior Sous Chef

Loungers plc
05.2021 - 11.2022

Apprentice Digital Marketing

Gemini 7
07.2019 - 04.2021

A-Levels - BTEC Level 3 Information and Technology

Aylesbury UTC
09.2017 - 07.2019

GCSEs - BTEC Level 2 Information and Technology

Aylesbury UTC
08.2015 - 08.2017
Jordan Toms