Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Joquan (JJ) Johnson

Joquan (JJ) Johnson

London

Summary

I am currently a second year Music Student at Goldsmiths University of London. I am an organised and dependable candidate successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals.

I am multi skilled, being able to adapt and learn in any environment.

Overview

4
4
years of professional experience
1
1
year of post-secondary education
4
4
Certifications
1
1
Language

Work History

Music Mentor

Alchemy Project
London, ENG
02.2023 - Current
  • I assist underrepresented teenagers in creating music
  • My main role is to provide classical music training and support

Senior Hotel Duty Manager / F&B Supervisor

Whitbread
London, ENG
09.2021 - Current
  • Was in charge of all of the F&B standards within the hotel, being the point of call for any queries
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed a very busy restaurant and hotel together
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • I was one of the main F&B auditors for the region, in the company, auditing other restaurants within our company.

Music and Marketing Intern

Marshall Amplification
Milton Keynes, MIK
07.2022 - 09.2022
  • Contributed to mock-ups, email campaigns, and social media content.
  • Collaborated with team members to help expand marketing channels.
  • Helped with planning and hosting of marketing events.
  • Measured and reported results of marketing initiatives.
  • Participated in brainstorming meetings to develop marketing collateral.
  • Plan and co-ordinated 3 different events

Senior Crew Trainer

Mc Donalds
Wellingborough, NTH
09.2020 - 10.2021
  • Was in charge of the training stanards within the resturant
  • Worked in a fast passed environment
  • Paid attention to detail while completing assignments.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Set positive example for team members by providing high-quality, efficient service.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Designed and executed training programs for new and existing crew members to provide knowledge, skills and techniques in performing tasks.
  • Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
  • Produced training materials and gathered resources to equip crew members with learning opportunities.
  • Documented training and progress on database to enable tracking history and maintain accurate records.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.

F&B Supervisor

Harben House Hotel
Milton Keynes, MIK
09.2019 - 09.2020
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Compiled information from files and research to satisfy information requests.
  • Was in charge of the standards and procedures during weekends
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Education

Bachelor of Arts - Music

Goldsmiths University of London
London, ENG
09.2022 - Current

Skills

Policy and procedure adherence

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Certification

Personal Alcohol Licence

Timeline

Personal Alcohol Licence

04-2023

Music Mentor

Alchemy Project
02.2023 - Current

First Aid at work

01-2023

Bachelor of Arts - Music

Goldsmiths University of London
09.2022 - Current

Health and Safety Level 2

09-2022

Food Safety Level 2

09-2022

Music and Marketing Intern

Marshall Amplification
07.2022 - 09.2022

Senior Hotel Duty Manager / F&B Supervisor

Whitbread
09.2021 - Current

Senior Crew Trainer

Mc Donalds
09.2020 - 10.2021

F&B Supervisor

Harben House Hotel
09.2019 - 09.2020

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Joquan (JJ) Johnson