IT professional with background in desktop support, with focus on customer satisfaction. Skilled in troubleshooting and resolving technical issues, deploying software and updates, and maintaining and configuring hardware and software.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Digital content management associate
ACCENTURE
Hyderabad, INDIA
11.2021 - 08.2022
Kept files organised and up-to-date for accurate record-keeping purposes.
Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
Prepared documents to present to upper management and facilitate communication of project developments.
Maintained tidy reception area to provide visitors with positive first impression of company.