Summary
Overview
Work history
Education
Skills
Timeline
Generic

Jonathon Chandler

Leiston,Suffolk

Summary

Dedicated professional with expertise in special educational needs support, conflict resolution, and behaviour management. Demonstrates strong problem-solving abilities and emotional intelligence, ensuring effective team collaboration and adherence to safeguarding protocols. Proficient in ICT, with a commitment to fostering a supportive learning environment. Career goal includes advancing skills in educational support to enhance student outcomes.

Overview

19
19
years of professional experience
8041
8041
years of post-secondary education

Work history

Learning Support Assistant

Alde Valley Academy
Leiston, Suffolk
09.2022 - Current

Supporting KS3 - KS4 children with special educational needs in a classroom environment.

  • Adapting teaching approach according to students' unique needs, to aid better comprehension.
  • Accompanying school trips, ensuring safety and enjoyment for all pupils involved.
  • Offering calm and focused conflict-resolution, defusing problematic behaviour with compassion and emotional intelligence.
  • Conducting standardised assessments to identify student needs and inform numeracy & literacy interventions.
  • Creating positive, engaging learning environments to improve student experiences.

Learning Support Assistant

Suffolk New College
Ipswich, Suffolk
12.2021 - 07.2022

Supported students with special educational needs across multiple campuses.

Facilitated learning in Maths and English functional skills and GCSE.

  • Supported Art & Design Level 2 and inclusive learning courses.
  • Enhanced life skills programmes to promote overall development.

Learning Support Practitioner

City College Norwich
Norwich, Norfolk
10.2013 - 11.2021
  • Facilitated communication among management, support staff, and tutors to optimise collaboration.
  • Cultivated positive relationships with students, promoting active engagement in lessons.
  • Conducted professional development sessions aimed at enhancing staff wellbeing and skills.
  • Led design and creation of induction animation for new hires, improving onboarding experience.

Work Experience

Barnes Rosher Office Supplies Ltd
Leiston, Suffolk
07.2011 - 08.2011

Conducted retail sales and general shop duties, ensuring excellent customer service.

Handled account customer queries via telephone, providing timely assistance.

Completed stock taking and data input activities for inventory accuracy.

  • Employed Sage for accounting functions, conducting gap analyses on sales data.
  • Sorted through till rolls and managed cash handling procedures effectively.
  • Worked independently in office and shop environments, showcasing initiative.

Volunteer Tour Guide

Wild Spirit Wolf Sanctuary
Ramah, New Mexico
08.2010 - 11.2010

Delivered informative and engaging tours to enhance visitor experience.

  • Ensured compliance with health and safety regulations during tours.
  • Created enrichment activities to minimise stress in animals.
  • Maintained animal enclosures' cleanliness to promote a healthier environment.

Veterinary Assistant

Leistopn Veterinary Clinic
Leiston, Suffolk
11.2009 - 07.2010

Performed comprehensive cleaning tasks, facilitating effective animal handling and welfare, record management, and assisting nurse in consultations and operational activities.

Office Junior

Fairweather Stephenson & Company Solicitors
Leiston, Suffolk
07.2007 - 11.2007

Facilitated comprehensive administrative functions such as reception duties, filing, and email management in addition to assisting team members.

Work Experience

British Nuclear Group Sizewell A Power Station
Sizewell, Suffolk
07.2006 - 08.2006

Produced flowcharts using Microsoft Visio to visualise organisational structures.
Crafted detailed spreadsheets in Microsoft Excel to support programme control functions.

Education

GCSEs -

Leiston High School

Learning Support National Certificate Level 3 -

City College Norwich

Access to HE Diploma - Humanities and Social Sciences

City College Norwich

City & Guilds - IT Certificate Key Skills in ICT Appreciation of Number

Otley College

Skills

  • Conflict resolution
  • Behaviour management
  • Team collaboration
  • Emotional intelligence
  • Patience under pressure
  • Safeguarding protocols adherence
  • ICT proficiency
  • Strong problem solver

Timeline

Learning Support Assistant

Alde Valley Academy
09.2022 - Current

Learning Support Assistant

Suffolk New College
12.2021 - 07.2022

Learning Support Practitioner

City College Norwich
10.2013 - 11.2021

Work Experience

Barnes Rosher Office Supplies Ltd
07.2011 - 08.2011

Volunteer Tour Guide

Wild Spirit Wolf Sanctuary
08.2010 - 11.2010

Veterinary Assistant

Leistopn Veterinary Clinic
11.2009 - 07.2010

Office Junior

Fairweather Stephenson & Company Solicitors
07.2007 - 11.2007

Work Experience

British Nuclear Group Sizewell A Power Station
07.2006 - 08.2006

GCSEs -

Leiston High School

Learning Support National Certificate Level 3 -

City College Norwich

Access to HE Diploma - Humanities and Social Sciences

City College Norwich

City & Guilds - IT Certificate Key Skills in ICT Appreciation of Number

Otley College
Jonathon Chandler