Summary
Overview
Work history
Education
Skills
Timeline
Generic

Jonathon Chandler

Leiston,Suffolk

Summary

Dedicated professional with expertise in special educational needs support, conflict resolution, and behaviour management. Demonstrates strong problem-solving abilities and emotional intelligence, ensuring effective team collaboration and adherence to safeguarding protocols. Proficient in ICT, with a commitment to fostering a supportive learning environment. Career goal includes advancing skills in educational support to enhance student outcomes.

Overview

19
19
years of professional experience
8041
8041
years of post-secondary education

Work history

Learning Support Assistant

Alde Valley Academy
Leiston, Suffolk
2022.09 - Current

Supporting KS3 - KS4 children with special educational needs in a classroom environment.

  • Adapting teaching approach according to students' unique needs, to aid better comprehension.
  • Accompanying school trips, ensuring safety and enjoyment for all pupils involved.
  • Offering calm and focused conflict-resolution, defusing problematic behaviour with compassion and emotional intelligence.
  • Conducting standardised assessments to identify student needs and inform numeracy & literacy interventions.
  • Creating positive, engaging learning environments to improve student experiences.

Learning Support Assistant

Suffolk New College
Ipswich, Suffolk
2021.12 - 2022.07

Supported students with special educational needs across multiple campuses.

Facilitated learning in Maths and English functional skills and GCSE.

  • Supported Art & Design Level 2 and inclusive learning courses.
  • Enhanced life skills programmes to promote overall development.

Learning Support Practitioner

City College Norwich
Norwich, Norfolk
2013.10 - 2021.11
  • Facilitated communication among management, support staff, and tutors to optimise collaboration.
  • Cultivated positive relationships with students, promoting active engagement in lessons.
  • Conducted professional development sessions aimed at enhancing staff wellbeing and skills.
  • Led design and creation of induction animation for new hires, improving onboarding experience.

Work Experience

Barnes Rosher Office Supplies Ltd
Leiston, Suffolk
2011.07 - 2011.08

Conducted retail sales and general shop duties, ensuring excellent customer service.

Handled account customer queries via telephone, providing timely assistance.

Completed stock taking and data input activities for inventory accuracy.

  • Employed Sage for accounting functions, conducting gap analyses on sales data.
  • Sorted through till rolls and managed cash handling procedures effectively.
  • Worked independently in office and shop environments, showcasing initiative.

Volunteer Tour Guide

Wild Spirit Wolf Sanctuary
Ramah, New Mexico
2010.08 - 2010.11

Delivered informative and engaging tours to enhance visitor experience.

  • Ensured compliance with health and safety regulations during tours.
  • Created enrichment activities to minimise stress in animals.
  • Maintained animal enclosures' cleanliness to promote a healthier environment.

Veterinary Assistant

Leistopn Veterinary Clinic
Leiston, Suffolk
2009.11 - 2010.07

Performed comprehensive cleaning tasks, facilitating effective animal handling and welfare, record management, and assisting nurse in consultations and operational activities.

Office Junior

Fairweather Stephenson & Company Solicitors
Leiston, Suffolk
2007.07 - 2007.11

Facilitated comprehensive administrative functions such as reception duties, filing, and email management in addition to assisting team members.

Work Experience

British Nuclear Group Sizewell A Power Station
Sizewell, Suffolk
2006.07 - 2006.08

Produced flowcharts using Microsoft Visio to visualise organisational structures.
Crafted detailed spreadsheets in Microsoft Excel to support programme control functions.

Education

GCSEs -

Leiston High School

Learning Support National Certificate Level 3 -

City College Norwich

Access to HE Diploma - Humanities and Social Sciences

City College Norwich

City & Guilds - IT Certificate Key Skills in ICT Appreciation of Number

Otley College

Skills

  • Conflict resolution
  • Behaviour management
  • Team collaboration
  • Emotional intelligence
  • Patience under pressure
  • Safeguarding protocols adherence
  • ICT proficiency
  • Strong problem solver

Timeline

Learning Support Assistant

Alde Valley Academy
2022.09 - Current

Learning Support Assistant

Suffolk New College
2021.12 - 2022.07

Learning Support Practitioner

City College Norwich
2013.10 - 2021.11

Work Experience

Barnes Rosher Office Supplies Ltd
2011.07 - 2011.08

Volunteer Tour Guide

Wild Spirit Wolf Sanctuary
2010.08 - 2010.11

Veterinary Assistant

Leistopn Veterinary Clinic
2009.11 - 2010.07

Office Junior

Fairweather Stephenson & Company Solicitors
2007.07 - 2007.11

Work Experience

British Nuclear Group Sizewell A Power Station
2006.07 - 2006.08

GCSEs -

Leiston High School

Learning Support National Certificate Level 3 -

City College Norwich

Access to HE Diploma - Humanities and Social Sciences

City College Norwich

City & Guilds - IT Certificate Key Skills in ICT Appreciation of Number

Otley College
Jonathon Chandler