Jonathon Connell
Falkirk
Summary
I am a multi-talented team member able to take on any required task and adapt to changing conditions with a resourceful and hardworking mindset. I am dedicated to business success and ready to learn more about accountancy and advance professionally.
Overview
1
1
year of professional experience
Work history
Team Member
KFC
Falkirk
2025.03 - Current
- Provide excellent customer service to enhance business reputation.
- Convey product information effectively to customers to promote sales.
- Maintain efficient workflow with proper time management, ensuring KPI's are achieved.
- Demonstrate proficiency in operating the till system.
- Efficiently cash up at end of shift, to ensure till balances.
- Handling difficult customers, to achieve conflict resolution.
- Ensure workplace cleanliness with regular maintenance tasks.
- Demonstrate proper food handling and safety standards.
Customer Assistant
M&S
Falkirk
2024.11 - 2025.01
- Collaborated efficiently with team members to maintain smooth store operations.
- Monitored stock levels routinely to ensure product availability.
- Assisted customers with product selection to ensure customer satisfaction and maximise sales.
- Communicated daily offers to customers, promoting in-store deals and discounts.
- Effectively handled customer complaints, resolving issues professionally and amicably.
Education
Higher - Maths, Business and History
St. Mungo's High School
Falkirk 2020.08 -
Higher - English
St. Mungo's High School
Falkirk 2020.08 -
National 5 - Maths, English, French, Hospitality, History, Chemistry and Physics
St. Mungo's High School
Falkirk 2020.08 -
Skills
- Effective communicator
- Focused with good attention to detail
- Positive mindset
- Effective collaborator
- Responsible
- Reliable and trustworthy
Timeline
Team Member
KFC
2025.03 - Current
Customer Assistant
M&S
2024.11 - 2025.01
Higher - Maths, Business and History
St. Mungo's High School
2020.08 -
Higher - English
St. Mungo's High School
2020.08 -
National 5 - Maths, English, French, Hospitality, History, Chemistry and Physics
St. Mungo's High School
2020.08 -