Jonathon Brathwaite

Wembley,United Kingdom

Summary

Results-driven professional specialising in data analysis and business process improvement. Proven ability to manage stakeholders and enhance communication across teams. Strong IT skills complemented by a commitment to meticulous detail and efficient time management. Expertise in customer demand planning and fostering collaboration to achieve organisational goals.

Overview

years of professional experience

years of post-secondary education

Certification

Work history

Training Coordinator

British Airways

Heathrow, United Kingdom

06.2023 - 06.2024

Improved stakeholder engagement by boosting meeting attendance by 50%.
Developed an optimised Excel process within three months of employment, linking six departments and enhancing workflow efficiency and cross-functional collaboration within team.
Developed and implemented 3 new innovative strategies to streamline training management.
Improved current processes.
Collaborated with department heads to identify training needs and tailor materials.
Maintained comprehensive training schedules, ensuring compliance with requirements.
Led stakeholder meetings and presented training goals and progress updates.
Managed classroom allocation and scheduling for efficient space utilisation.
Monitored KPI progress and reported findings to leadership for transparency.
Optimised business processes to enhance workflow efficiency in training programmes.

Logistics Planner

Ocado

London, United Kingdom

10.2021 - 05.2023

Working closely with cross-functional teams and stakeholders at all levels to ensure timely and accurate deliveries.
Implementing logistics strategies to optimise supply chain performance, reduce costs and improve customer service.
Acting as the primary planner for Ocado's largest spoke (Leeds).
Using advanced analytics and technology to analyse data, forecast demand and inventory levels.
Keeping to business KPIs.
Ensuring all relevant day-to-day tasks are accurate and completed by deadlines.
Managing training routes for new drivers.
Identifying capacity issues.
Creating rosters for marshals.
Looking for continuous improvement opportunities.
Handling drivers holidays.

Training Assistant

Ocado

London

10.2018 - 10.2021

Developed effective training manuals, modules and teaching aids for trainees.
Held demonstrations and one-on-one coaching sessions. Monitored employee progress, offering feedback to management on additional training requirements.
Developed and delivered manual handling training programs to best meet company objectives.
Created training programmes and instructional materials to improve education on company procedure.
Accurately inputting data into system which included covid-19 results on all staff on site.
Received and replied to internal and external communications, including email.

Delivery Driver

Ocado

London

05.2018 - 10.2021

Achieved high positive feedback with customer using value focused customer service approach.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Achieved senior management appraisals on excellent customer service and work ethic.
Achieved a promotion to marshal which included duties of vehicle fleet inspection, loading and unloading trailers and 3.5t vans and ensuring vehicles leave on time.
Completed and submitted logs and paperwork every day to maintain records.
Fostered positive working relationships with customers by responding to questions and concerns.
Drove company vehicle for local and national pick-ups and deliveries.
Accurately recorded delivery and route information using company handheld device.
Communicated all customer needs or issues to appropriate supervisors.

Financial Analyst

Samuel and Co

Watford

10.2015 - 07.2021

Perform forecasting on foreign exchange assets.
Analyse past results, perform variance analysis and identify trends for self improvement.
Initiate trades on behalf of company.
Working at a fast pace, making quick decisions based on market changes.
Participated in company training sessions and mentor programs to increase knowledge.
Analysed charting patterns for investment opportunities.
Conducted daily market research and to plan trading strategies, as well as assess and manage risks.