Driven professional with proven problem-solving abilities and strong communication skills. Demonstrates expertise in team leadership and customer service within technical environments. Great team member and happy to work lone to get works completed on time. Grounded family man wanting to do well in the world and progress and be a member of a successful team.
Adapted to a Office / Field Based Role as service manager.
Completed quotes and surveys for own works , ensuring thoroughness and accuracy. Organized and managed daily activities for engineers both onsite and in office.
Produced Risk Assessments and Method statements to guide and ensure compliance within large projects.
Conducted site visits with clients and engineers to ensure project alignment. Participated in management meetings and discussions regarding business performance and deadlines.
Ensured engineers up to date with qualifications and industry updates via team talks and monthly tech emails.
On top of own work load on and off tools became a point of contact for engineers for guidance.
Integrated quickly into a new team and new working methods. Advance to technician via onsite selection - progressed to lead team discussions and tool box talks, serving as a main point of contact for 6 engineers.
Participated in quality audits and mentoring and guiding new apprentices.
Grasped the operational running and significance of compliance withing a larger organisation.
advanced to new skills including commercial / industrial gas and oil service and repair qualifications.
3 Year NVQ Level 3 Apprenticeship as Gas service engineer: Gained understanding of health and safety standards in the work place. Developed working relationships while upholding ethical practices. Acquired knowledge of the construction and maintenance industry. Gained the importance of punctuality , working independently and collaborating effectively as a team. Maintained my position as an engineer completing daily works planned and responsive.