Summary
Overview
Work history
Education
Skills
Timeline
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Jonathan Wilkinson

Huddersfield,Kirklees

Summary

Efficient Opening Shift Manager with strong background in employee supervision. Talented problem solver and critical thinker that excels at problem solving and conflict management. Reliable collaborator with cross-functional teams. Punctual Opening Shift Manager with [Number] years of [Industry] experience. Practiced leader with strong background driving allocation of stock and resources to address operational needs. Solutions-oriented analyst with extensive understanding of [Area of expertise]. Enthusiastic individual dedicated to delivering compassion, accessible support. Strong relationship-building skills . Highly-motivated Supermarket Manager with proven experience running profitable stores through tactical staff and resource planning. Develops teams to uplift capabilities and empower positive decision-making. Focused and proactive for responsive team and customer support. Accomplished Supermarket Manager skilled in delivering to sales and performance KPIs in fast-changing retail environments. Solution-focused with communication and leadership strengths, developing high-performing teams and achieving positive, profitable store operations.

Overview

32
32
years of professional experience
2
2
years of post-secondary education

Work history

CTM Shift

Sainsburys
Huddersfield, Kirklees
10.2021 - Current
  • Trained staff to meet sales objectives and provide outstanding customer service.
  • Analysed and assessed sales opportunities, threats and areas for improvement by monitoring competitor activity.
  • Increased supermarket positive reviews by motivating and driving teams to provide outstanding service.
  • Arranged displays to manage aesthetics and provide fresh products.
  • Observed customer demands, and preferences to identify fast-selling items.
  • Directed teams to clean shop floors, shelves and products to maintain hygiene standards.
  • Kept business in compliance with internal controls, industry regulations and health and safety requirements.

CTM Sainsbury shift

Sainsbury's
Harrogate, North Yorkshire
09.2018 - 09.2019
  • Led employees during night shifts to deliver outstanding customer service and comply with
  • Led and managed administrative staff to maintain smooth daily operations.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Led employees during night shifts to deliver outstanding customer service and comply with quality
  • Organised briefing for night shift staff to follow instructions.
  • Oversaw deliveries and supplies to enable smooth, efficient department workflow.
  • Drove a culture of continuous improvement, working with senior management to communicate and address areas of concern.
  • Scheduled work hour shifts to produce full staff during peak hours.

Night Trading Manager

Asda
Huddersfield, Kirklees
08.2005 - 07.2018
  • Facilitated inventory flow management to reduce backstock.
  • Developed creative and innovative visual merchandising solutions to support sales growth.
  • Anticipated and planned for department seasonal needs.
  • Planning
  • Priotise
  • Resolved complex disputes and handled product returns with professionalism, offering practical solutions to maintain customer satisfaction and uphold stellar reputation.
  • Managed store inventory by directing routine stock control procedures to maximise sales opportunities.
  • Conducted staff appraisals and promoted ongoing professional development.
  • Recruited and trained staff members, leading by example to consistently elevate store standards.
  • Toured sales floor regularly, assessing and improving daily operations.
  • Performed various store operations including opening and closing procedures, product display management and budget control.
  • Kept staff records regarding holidays, absences and discipline.
  • Directed retail and wholesale operations, scrutinising and improving existing processes to boost efficiency.

Manager

Safeway
Northallerton, North Yorkshire
05.1991 - 07.2005
  • Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
  • Conducted audits and risk assessments to achieve regulatory compliance.
  • Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
  • Upskilled staff through targeted training opportunities, enhancing team capabilities.

Education

A-Levels - Sports sience

Longlands College
Middlesbrough
05.1990 - 05.1992

Skills

  • First aid and CPR
  • Bws licence

Timeline

CTM Shift

Sainsburys
10.2021 - Current

CTM Sainsbury shift

Sainsbury's
09.2018 - 09.2019

Night Trading Manager

Asda
08.2005 - 07.2018

Manager

Safeway
05.1991 - 07.2005

A-Levels - Sports sience

Longlands College
05.1990 - 05.1992

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Jonathan Wilkinson