Dynamic leader with a reputation for integrity and engendering trust, known for an entrepreneurial mindset, driving shareholder value and expertise in business scaling and company turnaround.
A leading figure in the field of flexible workspace, with over 20 years experience leading privately owned and PE based businesses.
Overview
21
21
years of professional experience
Work history
Director
BE Offices
London
2023.12 - Current
Led Group business through substantial restructure, post-Covid.
Stabilised NewCo, ensuring profitability and sustainable growth.
Integrated new technology and data solutions, modernising legacy systems while reducing costs.
Drove revenue growth across new geographies and solution lines for the Group business.
Expanded into new markets through traditional leases, management agreements, and hybrid joint ventures.
Directed design and management of human-centric, tech-enhanced workspaces for SME and Enterprise clients.
Oversaw Net Promoter Score of 72 by prioritising personalised, hospitality-based service.
Cultivated stronger relationships with agents and partner affiliates to boost business growth.
Drove process improvements, optimised workflow efficiency.
Oversaw financial planning, ensured fiscal stability of organisation.
Executed cost control measures, leading to significant savings without compromising quality of service delivery.
Managing Director
BE.Spoke, a BE Offices company
London
2017.10 - Current
Established and launched BE. Spoke, generating annualised revenue of over £18M within 24 months.
Integrated new solution lines and policies to modernise legacy operations.
Secured major blue chip organisations as clients to enhance business portfolio.
Developed joint venture and partnership propositions for landlord and agent communities.
Implemented new ESG standards and policies to promote sustainability.
Focused on client retention strategies to create longer term, contracted revenue streams.
Senior Director
The Instant Group
London
2015.04 - 2017.09
• Headhunted to Executive Board to drive growth and enhance Instant's solution offerings.
• Developed market propositions and strategic channel partner relationships to expand global reach.
• PE-backed business eventually acquired by IWG (International Workplace Group).
• Contributed to fast track growth in revenue from £32M to over £120M on exit.
• Led Corporate Solution Development group, focusing on customer strategies for flexibility and agility.
• Leveraged extensive data to benefit clients and support their business goals.
Fostered positive work environment by promoting open communication. and breaking down silos.
Built high performing teams using rigorous recruitment and talent development strategies.
Head of Global Corporate Services
Search Office Space
London & Hong Kong
2004.11 - 2015.03
Joined pioneering broker in flexible space, to revitalise the business as it entered era of intense market competition and evolving consumer demand.
Created new revenue lines with focus on higher revenue performance to counter to new entrants to market place.
Key focus on delivering revenue through conventional agency channel, increasing sales by over 36% and opening up enterprise sales.
Transacted industry record setting deals and revenue flow and moved business to deal directly with Corporate Real Estate end users.
Drove media engagement through trade press, events, keynote speaking functions and publications to raise business profile and awareness of fledgling sector.
Education
The English Speaking Union Scholarship Award
Kent Denver Country Day
Denver, Colorado, USA
09/1968 - 07/1988
A-Levels - Politics, Economics, History
Mill Hill School Foundation
London
07.1986
Skills
Empathetic leader
Reputation for integrity and engendering trust
Turnaround specialist
Entrepreneurial mindset
Expert in business scaling and driving shareholder value
Accomplishments
2024 – ESG Leader of the Year at the Property Week ESG Edge Awards
2023 – Social Impact Leader of the Year at the Lord Mayor’s Dragon Awards
2023 – Highly Commended – Sustainability Leader of the Year at the UK Green Business Awards
2023 – Finalist – Sustainability Leader of the Year at the World Sustainability Awards.
2023 – Shortlisted for Property Week Deal of the Year & Health and Wellbeing Initiative Awards
2021 – Finalist for Property Week Health and Wellbeing Initiative Award
2021 - Flexible Space Association Shortlisted for Industry Achievement Award: Recognising an individual who has made a significant contribution to the flexible workspace industry
2020 - Shortlisted for Property Week Entrepreneur of the Year Award
Director, Marketing and Communications / Executive Director, KSB Hospital Foundation at KSB HospitalDirector, Marketing and Communications / Executive Director, KSB Hospital Foundation at KSB Hospital