Jonathan Spencer
Sidcup
Summary
Strategic Contract Manager known for high productivity and efficient task completion. Possess specialized skills in contract negotiation, risk management, and compliance monitoring. Excel in communication, problem-solving, and leadership, ensuring success in managing complex contracts and fostering strong business relationships.
Use some of the above but also Fresh ops statements as well. should include team/people skills etc
Overview
12
12
years of professional experience
Work History
Primary Logistics Contract Manager
J Sainsbury's Ltd
London
06.2022 - 07.2024
- Monitored contractual performance to ensure timely completion of deliverables.
- Resolved disputes between parties by analyzing relevant information and determining appropriate solutions.
- Evaluated vendor proposals against criteria specified in Request For Proposals.
- Developed standard operating procedures related to contract management activities.
- Acted as a liaison between internal departments and external suppliers and vendors when necessary during negotiations or other contractual matters requiring input from both sides.
- Investigated and resolved compliance problems with independent approach focused on implementing and maintaining sound practices.
- Established clear review process throughout contract period to assess performance against expectations and requirements.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
Primary Logistics Fresh Operations Manager
J Sainsbury's Ltd
London
04.2015 - 05.2022
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Developed key performance indicators to measure effectiveness of operational processes.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Addressed customer concerns with suitable solutions.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Measured and reviewed performance via KPIs and metrics.
Fresh Inbound Performance Manager
J Sainsbury's Ltd
London
09.2012 - 03.2015
- Developed performance metrics and monitored progress towards meeting goals.
- Analyzed employee productivity data to identify areas for improvement.
- Conducted regular meetings with employees to discuss performance objectives and expectations.
- Created presentations for senior management on performance management initiatives.
- Implemented strategies to improve team collaboration and communication.
- Provided feedback to employees on their performance, progress, and development needs.
- Developed processes for conducting effective performance reviews.
- Monitored the implementation of action plans developed through the Performance Management system.
- Assisted in resolving conflicts between employees or between managers and subordinates.
- Evaluated internal systems and prepared training initiatives to mitigate ongoing problems.
- Performed research and analyzed content of records to make disclosure determinations.
- Researched and led investigations into various areas to drive improvements and devise new processes.
Education
Bachelor of Science - Transport Studies
Plymouth University
Plymouth07-1991
Skills
- Dispute Resolution
- Process Management
- Service Coordination
- Schedule Management
- Event Coordination
- Effective Communication
- Teamwork and Collaboration
References
References available upon request.
Timeline
Primary Logistics Contract Manager
J Sainsbury's Ltd
06.2022 - 07.2024
Primary Logistics Fresh Operations Manager
J Sainsbury's Ltd
04.2015 - 05.2022
Fresh Inbound Performance Manager
J Sainsbury's Ltd
09.2012 - 03.2015
Bachelor of Science - Transport Studies
Plymouth University
Similar Profiles
Liam ChorleyLiam Chorley
Trading assistant at Sainsbury'sTrading assistant at Sainsbury's
Nahidul IslamNahidul Islam
Trading Assistant at Sainsbury's, DalstonTrading Assistant at Sainsbury's, Dalston
Sam DaniellsSam Daniells
Head of Property Finance at Sainsbury'sHead of Property Finance at Sainsbury's
Charlotte GleesonCharlotte Gleeson
Sales & Business Administrator at Base Media CloudSales & Business Administrator at Base Media Cloud
Aun AbbasAun Abbas
Care Professional at Home InsteadCare Professional at Home Instead