Jonathan Nyamupingidza
Swanscombe,Kent
Summary
Personable Operations Manager focused on promoting employee engagement, loyalty and morale through effective leadership and communication. Keen to promote lean principles and continuous improvement. Ambitious Operations Manager with more than 20 years of management experience in logistics industry. Applies strong analytical and critical thinking skills to solve complex operational problems. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
19
19
years of professional experience
Work history
Operations Manager
Ocado
Erith, Kent
03.2018 - Current
- Returned to CFC4 (main site) whilst continuing Operations mangers role at GMDC
- Objective included being part of team that would increase site productivity to required KPIs
- Currently responsible for Area manager and Area Coordinator recruitment
- Looking after PPT safety and MHE remit
- Reviewing processes in Inbound business unit.
- Stronger performance increased overall site pod.
Site Operation Manager
Ocado, GMDC2 ( Non Food Warehouse)
Erith, Kent
01.2022 - 04.2023
- Took overall responsibility for Non Food warehouse that picks and ships to CFCs in south and south east
- Tasked to resolve people related issues in toxic environment
- Overall responsibility for operation and variable costs for business unit
- Involved in operational planning; both for immediate 24 hr shift cycle and long term planning for site
- Responsible for development of colleagues, both new starters and current team managers
- Achievements: Driven UPH up by 15%
- Created better work environment for Personal shoppers through managing bad behaviours
- Helped reduce attrition across site through engagement and promotion of culture of engagement
- Mentored Team Managers to next step in their careers
- Over saw significant improvement in H&S audit.
Operations manager
Ocado
Erith, Kent
03.2018 - 01.2022
- Been part of team that set up and implemented processes in pre-go-live phase of this new and most technologically advanced CFC
- CFC has experienced rapid ramp up resulting in targets set for 2021 being currently achieved
- Specialist area is Inbound
- Responsible for 9 Team Managers and up to 350 Personal Shoppers per shift
- Involved in operational planning; both for immediate 24 hr shift cycle and proceeding weeks
- Responsible for development of colleagues, both new starters and current team managers
- Involved in recruitment of Team Managers and Personal Shoppers
- Achievements: Driven UPH to levels of 110% of target across to temperature zones
- Increased Personal Shopper Accuracy within Inbound
- Helped implement current PIP process for site
- Helped reduce attrition across site through engagement and promotion of culture of engagement
- Mentored Team Managers to next step in their careers.
Shift Manager
Wincanton (Sainsbury’s Depot)
Charlton, London
09.2015 - 03.2018
- Responsible for 4 different temperature chambers (ambient, produce, chilled and frozen) in warehouse supplying Sainsbury’s convenience division through London and South East England
- Warehouse operations Profit and loss
- Involved in operational planning; both for immediate 24 hr shift cycle and proceeding weeks
- Closely collaborating with finance team on budgets and commercial commentary in relation to open book contract operations
- Responsible for development of colleagues, both new starters and current team managers
- Warehouse Management liaison with Union
- Responsible for operations in warehouse; through team of 16 managers, managing 200 colleagues
- Warehouse payroll
- Achievements: In 2017 reorganised two busy and most congested chambers, allowing for improved productivity and safer working environment
- In 2016 responsible for 25% increase in productivity due to streamlining operational activities and better resource planning
- Restructured Warehouse Operations management structure, therefore improving employee engagement across operation
- Implemented and manged project to review night shift processes resulting in £150K saving in 2015/2016
- Through 50% reduction of wasted hours
- Working with HR department, discipline amongst colleagues and first line managers has been improved and maintained
- Personnel turnover amongst new colleague reduced due to improved training and communication.
Acting Shift Manager
Wincanton (Sainsbury’s Depot)
04.2015 - 08.2015
Warehouse Team Manager
Wincanton (Sainsbury’s Depot)
09.2014 - 04.2015
Goods In Manager (Shift Manager)
Lidl UK
10.2008 - 06.2014
Non Food Manager (Shift Manager)
Lidl UK
06.2006 - 10.2008
Goods In Supervisor
Lidl UK
01.2006 - 06.2006
Transport Supervisor
Lidl UK
05.2005 - 01.2006
Store Manager
Lidl UK
01.2005 - 05.2005
Education
Some College (No Degree) - Accounting
Hull University
Hull09.1998
Skills
- Strategic planning
- Lean methodologies
- FMCG expertise
- Relationship building
- Change management
- Cost reduction and containment
- Inventory control
- Leadership
Custom
I am a keen squash player and follow rugby and cricket.
References
References available upon request.
Personal Information
- Date of birth: 06/26/1974
- Nationality: British
Timeline
Site Operation Manager
Ocado, GMDC2 ( Non Food Warehouse)
01.2022 - 04.2023
Operations Manager
Ocado
03.2018 - Current
Operations manager
Ocado
03.2018 - 01.2022
Shift Manager
Wincanton (Sainsbury’s Depot)
09.2015 - 03.2018
Acting Shift Manager
Wincanton (Sainsbury’s Depot)
04.2015 - 08.2015
Warehouse Team Manager
Wincanton (Sainsbury’s Depot)
09.2014 - 04.2015
Goods In Manager (Shift Manager)
Lidl UK
10.2008 - 06.2014
Non Food Manager (Shift Manager)
Lidl UK
06.2006 - 10.2008
Goods In Supervisor
Lidl UK
01.2006 - 06.2006
Transport Supervisor
Lidl UK
05.2005 - 01.2006
Store Manager
Lidl UK
01.2005 - 05.2005
Some College (No Degree) - Accounting
Hull University
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