Jonathan Monga

My goal is to apply the skills and experience I have gained to contribute effectively in any workplace environment, delivering high performance and strong results. I am also keen to continue learning, develop new skills, and improve on any areas of weakness to grow professionally within your business.

I am eager to be considered for a position within your establishment, as it aligns with my goal of gaining valuable experience in the workplace. This opportunity would allow me to apply my existing skills, gain practical insight, and continue developing professionally by acquiring new competencies to strengthen my career profile.

• I have successfully completed a Level 1 qualification in Business Administration and am nearing the completion of my Level 2 Customer Service Apprenticeship. Throughout this journey, I have developed a strong foundation in administrative and customer service practices, gaining valuable knowledge and a range of transferable skills that can be effectively applied in various professional environments. Previously employed by Sparkles Cleaning Services, where I was responsible for providing high-quality domestic cleaning for private clients. My role involved maintaining high standards of cleanliness, attention to detail, and ensuring client satisfaction through reliable and efficient service. Worked as part of the delivery team at Savers, where I was responsible for unpacking, sorting, and organizing incoming stock deliveries. This role required efficiency, attention to detail, and the ability to work effectively in a fast-paced retail environment to ensure stock was accurately processed and ready for display. Gained experience at the West Cliff Hotel as a Food Runner and Waiter, where I supported the front-of-house team by delivering food promptly, assisting with table service, and ensuring a high standard of customer service. This role developed my communication skills, ability to work under pressure, and commitment to providing a positive guest experience.