Jonathan Marshall
Sutton Coldfield,Birmingham
Summary
Dedicated professional with a commitment to excellence, possessing a meticulous eye for detail and strong analytical and critical thinking skills. Proficient in MS Office Suite and IT literacy. Demonstrates exceptional customer focus, communication skills, and public relations expertise. Adept at upselling, researching, and handling complaints with effective resolution strategies. Committed to health and safety awareness and continuously willing to learn.
Overview
15
15
years of professional experience
Work History
Printing
Colour Graphics
03.2022 - 01.2025
- Operated and maintained large format printers (HP latex and Durst) ensuring optimal performance and quality output onto various different material (dibond, fabric, foamex, vinyl)
- Operated and maintained Industrial cutting machinery (Bullmer,CNC and Kongsberg industrial cutting machinery)
- Operated and maintained laminating machinery, applying various different laminates using industrial liquid laminating machine or cold laminating machine
- Checking thoroughly all printed jobs for any marks, scratches or missing ink
- Ensure all printing and cutting is completed to the highest level ready for packing and dispatch
- Making sure each job is packed properly to prevent the producted being damaged in transit
- Liasing with various customers to make sure the product they have ordered is correct
- Liasing with delivery drivers to ensure all products go out on time
- Reduced wastage by careful management of printing materials.
Bartender/ Bar team leader/ supervisor
The 3 Tuns
01.2020 - 01.2022
- Setting up/ closing of bar and restaurant area
- Responsible general running of the bar & making sure staff know what they are doing
- Making sure the bar, cellar & stock room are always clean
- Ensuring the bar is well stocked
- Line cleaning all beer tapes and recording the wastage
- Receiving deliveries and checking them off using online app systems
- Confirming and sending delivery invoices using online app systems
- Putting away deliveries of stock
- Handling of cash and credit cards
- Upselling drinks
- Mixing and creating cocktails
- Taking food orders, serving, clearing tables
- Responsible for training new staff
Recruitment Manager/Consultant
DriverHire
01.2018 - 01.2020
- My day to day role of running a recruitment office includes:
- Opening and Closing the office
- Taking details of job roles clients are looking for
- Cold calling & e-mail new and lapsed customers
- Building relationships with new & existing clients
- Daily calls & e-mails to existing & potential clients about current/future job vacancies
- Weekly sales & service visits to new & existing clients
- Headhunting, identifying, screening, interviewing (telephone & face to face), registering and reference checking suitable candidates for work
- Matching candidates to suitable jobs
- Screening and shortlisting candidates before client interviews them
- Negotiating agency rate with clients
- Negotiating rates of pay with candidates
- Inputting client & candidate information onto database
- Sending invoices to clients
- Marketing the business (website advertising, social media, promotional merchandise)
- KPI’s
- Handling any client/candidate queries and finding a solution
- Handling and controlling all outgoing payments (office staff/ candidate wages, office supplies, etc)
- Also went out to do the odd driving job when needed to keep the client happy
- Checking and updating database of candidates licences and CPC
- Completed reference and DBS checks on applicants and new employees.
- Screened candidates, conducted interviews and selected ideal talent to fill open roles.
- Enhanced branding across various social media platforms for better visibility amongst job seekers.
Bartender
The Trooper
01.2017 - 01.2019
- Setting up/ closing of bar and restaurant area
- General running of the bar
- Making sure the bar, cellar & stock room are always clean
- Ensuring the bar is well stocked
- Ordering of stock for the bar
- Putting away deliveries of stock
- Handling of cash and credit cards
- Upselling drinks
- Mixing and creating cocktails
- Taking food orders, serving, clearing & relaying tables
- Training new staff
Bartender
The Barn
01.2017
- Setting up/closing of bar and restaurant area
- General running of the bar
- Making sure the bar, cellar & stock room are always clean
- Ensuring the bar is well stocked
- Putting away deliveries of stock
- Handling of cash and credit cards
- Upselling drinks
- Mixing and creating cocktails
Bartender/Waiter
The Winehouse
01.2016 - 01.2019
- Setting up/closing of bar and restaurant area
- General running of the bar
- Making sure the bar, cellar & stock room are always clean
- Ensuring the bar is well stocked
- Ordering of stock for the bar
- Putting away deliveries of stock
- Handling of cash and credit cards
- Upselling drinks
- Mixing and creating cocktails
- Training new staff
- Running a section in the restaurant
- Taking food orders, serving, clearing & relaying tables
Chef
Apres
01.2014 - 01.2016
Shop Assistant
Sainsbury’s
01.2011 - 01.2015
Electrical Maintenance Assistant
Manstal
01.2010 - 01.2020
Education
GCSE -
Plantsbrook School
Sutton Coldfield, BirminghamA-Levels -
Plantsbrook 6th form
Sutton Coldfield, BirminghamSkills
- Upselling
- Researching
- Analytical and critical thinking
- MS Office Suite
- Meticulous eye for detail
- IT literacy
- Customer focused
- Communication skills
- Database management
- Complaint handling and resolution
- Willingness to learn
- Public Relations
- Health and safety awareness
- Commitment to excellence
Affiliations
- In my spare time I enjoy watching and playing football, regularly attending gym and fitness classes, recently taken up and learning rowing. All these tailored to competing in different fitness and sports competitions.
Custom
References available upon request
Timeline
Printing
Colour Graphics
03.2022 - 01.2025
Bartender/ Bar team leader/ supervisor
The 3 Tuns
01.2020 - 01.2022
Recruitment Manager/Consultant
DriverHire
01.2018 - 01.2020
Bartender
The Trooper
01.2017 - 01.2019
Bartender
The Barn
01.2017
Bartender/Waiter
The Winehouse
01.2016 - 01.2019
Chef
Apres
01.2014 - 01.2016
Shop Assistant
Sainsbury’s
01.2011 - 01.2015
Electrical Maintenance Assistant
Manstal
01.2010 - 01.2020
GCSE -
Plantsbrook School
A-Levels -
Plantsbrook 6th form
Similar Profiles
Thuy Duong NguyenThuy Duong Nguyen
Nail Technician at Colour NailNail Technician at Colour Nail
Lauren QuinnLauren Quinn
Independent Hair Stylist at House of Colour LlcIndependent Hair Stylist at House of Colour Llc
Thanvi ShettyThanvi Shetty
Senior Relationship Officer (Processing Team) at Flying Colour Business Setup ServicesSenior Relationship Officer (Processing Team) at Flying Colour Business Setup Services
Mary Leena NoelMary Leena Noel
MARKETING SURVEILLANCE MANAGER at SYNCHRONY FINANCIAL (Formerly GE MONEY SERVICING)MARKETING SURVEILLANCE MANAGER at SYNCHRONY FINANCIAL (Formerly GE MONEY SERVICING)
Maryam RehanMaryam Rehan
Career Shapers Virtual Insight Programme at DeloitteCareer Shapers Virtual Insight Programme at Deloitte