Results-driven quality assurance professional with a proven track record at TikTok, enhancing operational efficiency and achieving a 5% improvement in key metrics. Skilled in project management and risk assessment, I excel in training and coaching teams to drive continuous improvement and ensure compliance with industry standards.
Company award received for leading and contributing to the GB market 96+ employees quality improvement, driving significant quality and accuracy improvements.
Company award, My documentation revamp and quality improvement proposal, resulted in the ES market reaching 98%+ accuracy this was later adopted on a wider scale across other offices in EMEA