Jonathan Kouadou
Sheffield,SHF
Summary
Dedicated and reliable professional with nearly two years of fast-paced retail experience, adept at delivering excellent customer service and adapting to ever-changing environments. Committed to fostering a healthy workspace through strong communication skills, building rapport with both customers and colleagues. Holds a full British driving licence, demonstrating flexibility and readiness for diverse roles within the workforce. Passionate about maintaining high standards in all tasks, aiming to further enhance customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work history
Crew member
Mcdonalds
Sheffield, South yorkshire
03.2023 - 08.2024
- Resolved customer complaints quickly, restoring trust in our service quality.
- Prepared food items according to the established recipes maintaining consistency of taste and presentation.
- Provided personalised customer service fostering loyalty amongst clients.
- Supported management in administrative tasks enhancing operational efficiency.
Volunteering for Church
Lighthouse Chapel
Sheffield, Sheffield
11.2022 - 08.2024
- Assisted in organising weekly services and special events which allowed me to work on my organisational and leadership skills. As aresult the church grew from around 10 weekly members on average to around 30
- Arrived early consistently just set up and make sure everything was smoothly running, this help me garner time management skills and out-of the-box thinking.
- This job also helped me support youth group activities, mentoring younger members and helping them walk stronger in christ
Education
A-Levels - IT and applied science
Sheffield Park Academy
Sheffield 09/2022 - 08/2024
Bachelor of Science - Economics
University of Lincoln
Lincoln, England 09/2024 -
Skills
- Communication skills: I value a healthy workspace therefore , I've committed myself to building a healthy rapport with customers as well as colleagues alike
- Full British driving license
- Retail experience: Almost 2 years of fast paced retail experience delivering excellent customer service and being able to adapt to a ever-changing environment
- Reliable and passionate worker: I believe a job can only be done well if you maintain a passion for it , to fuel your commitment and drive , therefore since I entered the British workforce I have carved myself into a reliable and passionate person to better serve customers
Languages
English
Proficient (C2)
French
Advanced
Accomplishments
I served as program representative for my university, which has bolstered my leadership and communication skills by regularly advocating for peers' needs and collaborating with university staff
Timeline
Crew member
Mcdonalds
03.2023 - 08.2024
Volunteering for Church
Lighthouse Chapel
11.2022 - 08.2024
A-Levels - IT and applied science
Sheffield Park Academy
09/2022 - 08/2024
Bachelor of Science - Economics
University of Lincoln
09/2024 -
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