Jonathan Hill
Alloa,CLK
Summary
Experienced healthcare professional specialising in patient care routines, infection control, and medication management. Strong skills in team collaboration and communication, fostering a supportive environment for patients. Adept in maintaining accurate records and utilising medical software for compliance. Focused on improving animal welfare and eager to make a meaningful difference in the local community.
Overview
28
28
years of professional experience
2019
2019
years of post-secondary education
Work history
Care Assistant/Support Worker
Scotforce Healthcare Ltd.
Perth, Perth and Kinross
04.2023 - Current
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Responded promptly to emergency situations, ensuring safety of all residents.
- Ensured safe environment by maintaining orderliness and cleanliness in the facility.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Maintained confidentiality and compliance standards for optimised patient care.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Administered medication to patients, ensuring proper health management.
- Assisted in all aspects of personal care, retaining comfort and dignity.
Care Assistant
Randolph Hill Nursing Home
Dunblane, Stirlingshire
07.2021 - 02.2025
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Monitored individual's physical and emotional well-being, promptly reporting changes and providing suggestions for care plan adjustments.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Maintained confidentiality and compliance standards for optimised patient care.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Maintained up-to-date knowledge of the latest care practices by attending regular meetings and training opportunities.
Senior Care Worker
Advanced Care Services
Falkirk
05.2013 - 06.2021
- Participate in assessment, planning, implementation and auditing of care. This includes moving and assisting, pressure area care, wound care and infection control, and promotion of continence.
- Assisted clients in all aspects of personal care, including hygiene, toileting/continence care and personal grooming, consistently recognising their rights to dignity, privacy and choice.
- Delivery of services in line with SSSC and Care Inspectorate guidelines and best practices.
- Coordinated care with healthcare professionals, such as doctors and nurses, to maximise treatment outcomes.
- Attended case hearings, reviews and home visits to best manage service user needs.
- Handled initial meetings with service users and families, gauging severity of circumstances and identifying issues for resolution.
- Used compassion, empathy and respect to build trusting relationships with service users and family members.
- Wrote up comprehensive case notes efficiently and to industry best practices for detailed reference.
Approved Driving Instructor (ADI)
Jonathan Hill School of Motoring
Stirling
01.2009 - 05.2013
- Maintained detailed student progress records, ensuring discretion and confidentiality in line with data protection laws.
- Ensured readiness of students for tests through online resources, to consistently meet with DVSA regulations.
- Carried out regular vehicle checks and maintained up-to-date insurance for enhanced student security.
- Taught practical and theoretical driving lessons to successfully aid student competence and confidence.
- Monitored student progress, targeting future lessons to areas in need of improvement, aiding continued development.
- Maintained up-to-date awareness of changes to Theory and Practical exams, and adapted driving lessons accordingly.
Driving Instructor
BSM
Stirling
01.2007 - 01.2008
- Supervised practical examinations to provide support and relieve student anxiety.
- Offered comprehensive training on road and vehicle safety to meet Driver and Vehicle Standards Agency (DVSA) training requirements.
- Maintained awareness of current exam material and procedures and evolved lesson plans to reflect changes.
- Strategically planned routes to meet learners' abilities and requirements.
- Recorded learners' attendance, progress and material covered.
Clerical Officer
Waiting Times Unit (FDRI) - NHS Forth Valley
Falkirk
01.2006
- Maintained patient files in accordance with NHS policies and legal requirements for the Stirling and Falkirk areas.
- Used on-site and off-site storage to manage health records, ensuring consistent compliance with regulatory guidelines relating to creation, delivery, storage and destruction.
- Accurately and accordingly processed changes to patient registrations and records.
- Processed, filed and stored hard-copy and digital records in line with NHS policy.
- Managed Availability Status Coded (ASC) patient lists.
- Patient First Point of Contact and Correspondence.
- Patient/Consultant Liaison.
- Surgical Referrals to private facilities.
- Maintenance of the Golden Jubilee Hospital Initiative.
- General Departmental Administration.
Clerical Officer
Estates Department - Stirling Royal Infirmary - NHS Forth Valley
Stirling, Stirlingshire
01.2006
- Monitored priorities and liaised between the maintenance team and service users.
- Managed precise, thorough documentation of all estate repairs and maintenance for a comprehensive reference.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Handled client complaints and requests with professionalism and efficiency, resolving estates and infrastructure issues swiftly.
- Maintaining weekly staff time-sheet entries.
- General departmental administration.
Technical Support Analyst
Learning IT Ltd
Stirling, Stirlingshire
01.2003 - 01.2004
- Diagnosed and repaired hardware defects across full corporate IT infrastructure.
- Increased the efficiency of training course set-up.
- Classroom setups/course builds for training of corporate customers, and technical administration.
- Management, organisation and development of internal "short-term" placement engineers.
- Support of external trainers across the three training sites.
- Monitored and managed repair parts inventory, promptly ordering low-stock items to maintain service efficiencies.
- Carried out thorough cleaning and maintenance of high-performing company equipment.
- General departmental administration.
Technical Support Analyst
Learning IT Ltd / CHiP Ltd
Stirling, Stirlingshire
01.2003
- Investigated hardware product issues involving materials and software, devising effective, efficient solutions.
- Monitored and managed repair parts inventory, promptly ordering low-stock items to maintain service efficiencies.
- Designed custom-built desktop systems for individual clients.
- Maintained high levels of customer satisfaction, explaining complex technical concepts in a clear, understandable manner to ensure comprehension.
- Diagnosed and repaired hardware defects, such as faulty RAM, processor, hard disk, GPU and heat diffusion.
- Installed hardware upgrades to increase user productivity.
Special Needs Assistant
East Lothian Council
North Berwick, East Lothian
01.2001 - 01.2003
- Provided friendly, enthusiastic support to pupils in individual and group support settings.
- Closely observed pupils in classroom environments, ensuring engagement with and understanding of presented information.
- Assisted students on school trips and extra-curricular programmes, ensuring safe care and support at all times.
- Built trusting, respectful relationships with pupils through attentive listening and effective communication abilities.
Playworker and Assistant
Law After School Club
North Berwick, East Lothian
01.2001 - 01.2002
- Supported educational, physical and mental development through play, arts and crafts, and homework assistance.
- Built positive, professional relationships with children and family members, providing a safe, trusting care environment.
- Organised and escorted weekly outings, such as nature walks, museum visits, sports centres and wildlife programs to maximise the learning experience.
- General department administration and reporting.
Retail Internet Instructor
CommsPort Ltd
Edinburgh, Midlothian
01.2000 - 10.2000
- Guided tuition in the use of PC and key internet applications.
- Provided detailed training for businesses and business users requiring internet and web-based skills.
- Held demonstrations and one-on-one coaching sessions on safe, correct use of network equipment.
- Responsible for local technical support and daily network maintenance.
- Provided general sales support to the team.
- Responsible for general departmental administration and bookkeeping.
Customer Service Assistant, Manpower
Various
Exeter, Devon
01.1998 - 01.2000
- Provided onsite resources for large corporate organisations, including NatWest Bank and Tesco.
- Personal Finance and the Environment Agency.
- Responsible for limited IT support and service roles.
- Data entry for personal and corporate customers.
- Administration tasks along with general office work and accounts processing.
Education
SVQ Level 3 - Health and Social Care
Fife College
Dunfermline, FifeBA (Hons) - Ancient History
University of Exeter
Exeter, DevonSkills
Key Skills
- Patient monitoring & care routines
- Infection control & hygiene protocols
- Dispensing medication
- Compassionate communication
- Team collaboration & adaptability
- Record keeping & compliance
- Emotional resilience
- Animal welfare awareness
- Experience with specialised equipment
- Personal care plan execution
- Use of medical software
- End-Of-Life support
Affiliations
- Data Analytics
- Writing/Editing
- Gaming
References
References available upon request.
Timeline
Care Assistant/Support Worker
Scotforce Healthcare Ltd.
04.2023 - Current
Care Assistant
Randolph Hill Nursing Home
07.2021 - 02.2025
Senior Care Worker
Advanced Care Services
05.2013 - 06.2021
Approved Driving Instructor (ADI)
Jonathan Hill School of Motoring
01.2009 - 05.2013
Driving Instructor
BSM
01.2007 - 01.2008
Clerical Officer
Waiting Times Unit (FDRI) - NHS Forth Valley
01.2006
Clerical Officer
Estates Department - Stirling Royal Infirmary - NHS Forth Valley
01.2006
Technical Support Analyst
Learning IT Ltd
01.2003 - 01.2004
Technical Support Analyst
Learning IT Ltd / CHiP Ltd
01.2003
Special Needs Assistant
East Lothian Council
01.2001 - 01.2003
Playworker and Assistant
Law After School Club
01.2001 - 01.2002
Retail Internet Instructor
CommsPort Ltd
01.2000 - 10.2000
Customer Service Assistant, Manpower
Various
01.1998 - 01.2000
BA (Hons) - Ancient History
University of Exeter
SVQ Level 3 - Health and Social Care
Fife College
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