Jonathan Hepworth
Saltburn by the Sea,North Yorkshire
Summary
A hardworking and efficient individual with strong problem-solving abilities and excellent communication skills. Known for being approachable and friendly, I build positive relationships with colleagues and clients alike. I thrive in fast-paced environments, working with focus and determination to deliver effective results.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work history
Telephone fundraiser
Keele University
11.2023 - 01.2025
- Developed rapport with donors, fostering a positive interaction experience.
- Processed donations for nonprofit organisations with accuracy and integrity.
- Worked under pressure to meet fundraising goals during peak seasons.
Customer assistant
Iceland
Middlesbrough
01.2022 - 11.2024
- Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
- Stocked shelves regularly for easy access to products by customers.
- Provided excellent customer service to ensure repeat business.
- Collaborated efficiently with team members to maintain smooth store operations.
the law advice clinic
Law society
Stoke-on-Trent
12.2023 - 09.2024
- Assisted clients by providing clear, concise legal advice on consumer rights matters.
- Provided comprehensive legal advice which resulted in informed decision-making by clients.
- Coordinated meetings for effective communication.
Painter and decorator
M&B Decorators
Middlesbrough
05.2019 - 01.2022
- Upheld high standards of customer service whilst fulfilling project requirements.
- Repaired walls before painting, resulting in a flawless finish.
- Executed wall papering jobs neatly for polished final appearance.
- Met tight deadlines, ensuring minimal disruption to clients' daily routines.
- Prepared cost estimates for clients based on material needs and labour hours.
Education
LLB - Law
Keele University
Staffordshire 09.2022 - 05.2025
A-Levels -
Prior Pursglove
Guisbrough 09.2016 - 05.2018
GCSEs -
Huntcliff Secondary School
Saltburn-by-the-Sea 09.2011 - 05.2016
Skills
- Strong problem-solving ability – able to identify issues and deliver effective solutions
- Excellent communication skills – confident in engaging with diverse audiences
- Composed under pressure – remain focused and effective in demanding situations
- Resourceful and adaptable – quick to find practical solutions when challenges arise
- Approachable and personable – build positive rapport with colleagues and clients
- Team collaboration – work effectively with others to achieve shared goals
- Efficiency and organisation – complete tasks to a high standard within set deadlines
- Work ethic and reliability – consistently deliver on commitments
Affiliations
I enjoy exploring history, particularly through reading and visiting heritage sites, and I am also passionate about sports, both as a spectator and participant.
Timeline
the law advice clinic
Law society
12.2023 - 09.2024
Telephone fundraiser
Keele University
11.2023 - 01.2025
LLB - Law
Keele University
09.2022 - 05.2025
Customer assistant
Iceland
01.2022 - 11.2024
Painter and decorator
M&B Decorators
05.2019 - 01.2022
A-Levels -
Prior Pursglove
09.2016 - 05.2018
GCSEs -
Huntcliff Secondary School
09.2011 - 05.2016
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