Jonathan Greenwood
Sowerby Bridge
Summary
Accomplished administrative professional with over 10 years of experience in delivering exceptional customer service and managing office operations. Demonstrates proficiency in Microsoft Office, Microsoft Outlook, and Excel, alongside strong organisational and communication skills. Proven leadership abilities with expertise in staff management, training and development, performance appraisals, and quality assurance checks. Adept at independent working, risk assessment, and decisive decision-making. Committed to fostering a collaborative work environment through effective delegation and knowledge sharing.
Overview
15
15
years of professional experience
8
8
years of post-secondary education
Work history
Chemistry sample receipt supervisor
Microsearch Laboratories
Mytholmroyd
11.2015 - 09.2025
- This a multipurpose roll. The job involves directly contacting clients about results and sample information, and liaising with clients about sales costs where needed and information about company testing procedures. Fully utilising all Microsoft office programmes and outlook emails, which also included editing and adding to the company Lims systems and spreadsheets to collaborate data with other departments of the company. Secondary roles included handling of all international samples and creating customs documents on excel and word to get samples to the EU via external courier. Data entry was an essential part of this role.
- The job role also included delegation of tasks to the sample preparation team and laboratory staff with clear instructions on work load and work flow for the day. Interviewing new candidates for support roles was also part of the supervisor role.
- Volunteer work in this role included being part of the health and safety committee, the purpose of which was to report hazards from employees to upper management and delegate instructions to staff in regards to safety.
- I was also a fire warden in this employment. This was a responsible person role
Team leader microbiology lab
Microsearch
Mytholmroyd
11.2015 - 09.2025
- This was a role in a fast-paced microbiology laboratory. Team leaders were in charge of full work delegation throughout the entire shift with teams of 10 or more people.
- Employee matters of concern and organising employee annual leave were also part of this role. Staff rotation had to be organised daily as training was provided by the team leaders for every station in the laboratory.
Mechanic
Heron garages
Hebden Bridge
08.2014 - 08.2015
- Part deliveries
- Car services
- Cash handling
- Bank transfers
- Business accounts
Retail assistant
Tk max
Halifax
09.2013 - 07.2014
- Cash handling
- Customer face to face
- Stock take
- Phone call orders
- Retail
Construction Worker
Manchester
Manchester
03.2012 - 09.2013
- On site health and safety
- Power tools
- Manual labour
Cashier
Hu-man - Chinese takeaway
Hebden Bridge
11.2011 - 02.2012
- Cash handling
- Customer interaction
- Phone call orders
- Stock take
Web Designer/Developer
Sento house
Todmorden
10.2010 - 10.2011
- Duties includes maintaining and creating websites on commission. Customer service skills were essential as face-to-face meetings had to be held to ascertain exactly what the client’s needs were. Administration skills were also essential, as the company did a lot of work for the local towns businesses that included, but wasn't limited to, flyers, posters, spreadsheets, word documents, java animations and presentations.
Education
BTEC level 3 - Web development
Calderdale college
09.2007 - 06.2009
BTECH level 2 - House electronics
Calderdale college
09.2004 - 06.2006
GCSE - Maths, English, Science, Geography, Information technology and History
The Calder high school
09.1999 - 07.2004
Skills
- Microsoft Office and Microsoft outlook
- Independent working
- Customer service (via phone or in person)
- 10 years administrative experience
- Organisational skills
- Communication skills
- Driving
- Leadership
- Cash handling
- Data entry
- Delegation
- Communication excellence
- Tolerance and patience
- Leadership proficiency
- Goal setting expertise
- Knowledge sharing
- Decisive decision-making
- Delegation mastery
- Risk assessment knowledge
- Microsoft Excel
- Training and Development
- Quality assurance checks
- Performance appraisals
- Staff management
Timeline
Chemistry sample receipt supervisor
Microsearch Laboratories
11.2015 - 09.2025
Team leader microbiology lab
Microsearch
11.2015 - 09.2025
Mechanic
Heron garages
08.2014 - 08.2015
Retail assistant
Tk max
09.2013 - 07.2014
Construction Worker
Manchester
03.2012 - 09.2013
Cashier
Hu-man - Chinese takeaway
11.2011 - 02.2012
Web Designer/Developer
Sento house
10.2010 - 10.2011
BTEC level 3 - Web development
Calderdale college
09.2007 - 06.2009
BTECH level 2 - House electronics
Calderdale college
09.2004 - 06.2006
GCSE - Maths, English, Science, Geography, Information technology and History
The Calder high school
09.1999 - 07.2004