Jonathan Goldsmith
Finstock,Oxon
Summary
Experienced senior manager, a top seller, product and sales manager with 20 years of industry experience and a background in experimental archaeology. Since 2005 I've specialised in tailor-made travel for top Tour Operators. I've been part of close-knit teams, worked remotely and managed people in the UK and the US with a proven track record of growing companies and working closely with travellers to perfect their trips.
Overview
20
20
years of professional experience
2012
2012
years of post-secondary education
Work History
Head of Product Sales
cazenove+loyd
London
03.2022 - Current
- Key member of the Senior Leadership Team.
- Manage product for 80+ countries across the company.
- Design and launched new destinations including the Polar Regions, the Caribbean, Australasia and North America.
- Establish and maintain key relationships with suppliers around the world.
- Oversee Small Group Trips to ensure they are commercially viable and are delivered to the expected standards.
- Manage, coach and train the Heads of Division and provide ongoing support to the sales team.
- Design and deliver sales & product training programs.
- Deliver FAM trips for all company members within the budget and product needs.
- Work closely with marketing to ensure that all product is appropriate.
- Design and build product pages on the website.
Director
Hilary's Dream Trust Charity
08.2018 - 11.2024
- Company Overview: The charity she set up arranges for disabled and disadvantaged adults to try sailing
- I've been the family representative on the board since she passed away
- The charity she set up arranges for disabled and disadvantaged adults to try sailing
On-call firefighter
Oxfordshire Fire and Rescue
01.2021 - 03.2023
- Responder to fires, road traffic accidents and other emergencies.
- Practical application of knowledge, decision making and teamwork essential in stressful situations.
- Administered CPR and other life-saving methods until arrival of medical personnel.
- Promoted fire prevention measures amongst the local community members, fostering a safer environment.
Founder
Tern Polar
11.2019 - 03.2022
- Company Overview: A small specialist Polar Travel company set up to work with high-end Travel Agents and clients.
- I achieved some good early sales and enquiries before covid hit.
- Developed business strategy by conducting comprehensive market research.
- Negotiated contracts with suppliers, secured competitive pricing and terms.
- The company was ATOL bonded and part of the PTS group, however the pandemic has dragged on just a bit too long.
Head of Arctic
Swoop Travel
07.2018 - 11.2019
- Responsible for all things Arctic from product sourcing and contracting across 8 countries, writing marketing materials, website copy, hiring staff, marketing and controlling PPC to making the initial sales.
- Achieved £1.8m in the first year.
Product Manager for Polar and Latin America
Audley Travel
06.2016 - 07.2018
- Managed the relationship between Audley and 300+ suppliers across South & Central America and the Polar World.
- Responsible for all products sold in the UK and the US markets.
- Established and managed teams in the UK and US and trained 60+ specialists.
- I also designed & wrote the brochures for South America, Central America, The Galapagos and Polar Regions.
- Conducted competitor analysis to identify market opportunities.
- Collaborated with sales and marketing teams, improved product positioning in the market.
Sales Manager & Polar Product Manager
Audley Travel
03.2011 - 05.2016
- Managing teams of up to 14 sales specialists.
- Hiring & training new starters & performance managing where appropriate.
- Implemented training programmes, improving team performance levels.
- Led high-performance sales teams, ensuring achievement of targets.
- Optimised sales methods to best engage, acquire and retain customers.
Polar & Latin America Sales Consultant
Audley Travel
04.2005 - 03.2011
- Top seller specialising in Antarctica, the Falklands, Svalbard, Greenland, Chile, Argentina, Costa Rica
- 666 sales made in this period with a company record of £450k profit in 2010
Education
Bachelor of Science - Archaeology
University College London
Master of Philosophy - Archaeology
University of Birmingham
Diploma of Higher Education - undefined
Wines and Spirits Education Trust
Management training - undefined
01.2006 - 01.2018
Professional Diploma - Photography
Shaw Academy
On-call firefighting training & Immediate Emergency Care - undefined
Oxfordshire Fire & Rescue
Skills
- In depth product knowledge across 7 continents
- Travel product management
- Sales management
- Commercially astute
- Strategic & practical decision making
- Key account management
- Self-motivated
- Communication skills
- Problem-solving
- Global company sales background
Travel History (in brief)
Latin America: Chile, Argentina, Uruguay, Paraguay, Brazil, Peru, Bolivia, Costa Rica, Cuba, Dominican Republic.
Polar: Antarctica, Falklands (by land and sea), South Georgia, North Norway, Svalbard, Greenland (by land and sea), Iceland, Faroe Islands, Northwest Passage.
Asia: Mongolia, China, Thailand, Cambodia, Vietnam, Laos, Borneo.
Australasia: Australia, New Zealand, Pacific Islands.
Africa: South Africa, Zambia, Mozambique, Malawi, Morocco, St Helena, Ghana
Middle East: Israel, Egypt, UAE.
Europe: France, Belgium, Spain, Germany, Italy, Switzerland, Slovakia, Croatia, Greece, Austria, Hungary, Czech Republic, Poland, Norway, Denmark, Sweden.
North America: USA, Canada.
Timeline
Head of Product Sales
cazenove+loyd
03.2022 - Current
On-call firefighter
Oxfordshire Fire and Rescue
01.2021 - 03.2023
Founder
Tern Polar
11.2019 - 03.2022
Director
Hilary's Dream Trust Charity
08.2018 - 11.2024
Head of Arctic
Swoop Travel
07.2018 - 11.2019
Product Manager for Polar and Latin America
Audley Travel
06.2016 - 07.2018
Sales Manager & Polar Product Manager
Audley Travel
03.2011 - 05.2016
Management training - undefined
01.2006 - 01.2018
Polar & Latin America Sales Consultant
Audley Travel
04.2005 - 03.2011
Master of Philosophy - Archaeology
University of Birmingham
Diploma of Higher Education - undefined
Wines and Spirits Education Trust
Professional Diploma - Photography
Shaw Academy
On-call firefighting training & Immediate Emergency Care - undefined
Oxfordshire Fire & Rescue
Bachelor of Science - Archaeology
University College London
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