Jonathan Elliott Bayne
Birmingham,West Midlands
Summary
Highly experienced self motivated professional with extensive knowledge of technical products/services. A customer focused team player with strong people skills and an excellent communicator. Diverse background in customer service and parts management. Drives business success through effective relationship management and logistical coordination. Adapts quickly to changing environments, delivering exceptional results and value to clients.
Overview
38
38
years of professional experience
Work History
Product support
Spearhead Machinery
09.2021 - 05.2026
- Responsible for sales of parts/ product support for an agricultural machinery manufacturer, answering email enquiries and calls relating to orders and parts identification, producing quotations and reports.
- Booking transport for export orders and submitting documentation for customs clearance.
Subcontract works manager
Central Diesel
03.2019 - 08.2021
- I ran a busy department booking works through 3rd party suppliers.
- I was responsible for scheduling maintenance and repairs of power generation equipment through sub contract suppliers.
- Duties included producing customer quotations for remedial works, invoicing and report writing.
Trade countersales
Car Spares Ltd
09.2018 - 03.2019
- Responsible for trade counter sales for trade accounts and retail customers.
Parts Co-ordinator
Central Diesel
05.2015 - 09.2018
- Responsible for parts sales and quotations by email and telephone.
- In addition serving customers via the trade counter in person.
Customer service/Office Manager
Ahead 4 Healeys Ltd
01.2013 - 01.2014
- Responsible for trade counter sales.
- Account invoicing & payment processing.
Self employed automotive technician
01.2010 - 01.2013
- I ran a small workshop as a mechanical repair technician and classic car engine building.
Business development
Cosworth Ltd
01.2007 - 01.2009
- In this role I developed sales of aftermarket forged pistons to the car restoration and motor racing industries.
Office Manager
Poweralfa Ltd
01.2001 - 01.2007
- Responsible for e-commerce and trade counter sales for Alfa Romeo Specialist.
- I dealt with both trade and retail customers.
- I set up a dedicated website for online purchases of replacement and tuning parts.
Business development Executive
Ricardo MTC
01.1999 - 01.2001
- Responsible for developing sales of transmissions for the motor racing industry.
Sales Engineer
FHS Motor racing
01.1997 - 01.1999
- Responsible for developing sales of bespoke fluid systems to the motor racing industry.
Parts Manager
SBG Sport
01.1991 - 01.1997
- Responsible for setting up stores and inventory using Sage account software.
Parts/Warranty manager
Sonning Common Garage
01.1988 - 01.1991
- Responsible for administration of warranty claims and running parts department including busy trade counter.
Education
A Levels - Mathematics, Design Technology, Physics(E)
Maiden Erleigh Sixthform
Reading01-1985
HND - Motor Vehicle Engineering and management
Loughborough Technical College
01-1988
GSE - Mathematics, English, Physics, Economics, French, Chemistry, History, Human Biology
Bulmershe School
Reading, RDGSkills
- Customer relationship management
- Parts ordering
- Inventory management
- Quotation generation
- Transport logistics
- Technical support
- Supplier negotiation
- Health and safety awareness
- Technical support
Custom Section
- Exhibitions
- E-Commerce
- SAP
- Sage
- Online sales
- Quotations
- Trade Counter Sales
Hobbies and Interests
- I enjoy leisure walks and weekends away wherever possible
- I follow Formula one and the British Speed Hillclimb championship
References
I am happy to supply references upon request.
Timeline
Product support
Spearhead Machinery
09.2021 - 05.2026
Subcontract works manager
Central Diesel
03.2019 - 08.2021
Trade countersales
Car Spares Ltd
09.2018 - 03.2019
Parts Co-ordinator
Central Diesel
05.2015 - 09.2018
Customer service/Office Manager
Ahead 4 Healeys Ltd
01.2013 - 01.2014
Self employed automotive technician
01.2010 - 01.2013
Business development
Cosworth Ltd
01.2007 - 01.2009
Office Manager
Poweralfa Ltd
01.2001 - 01.2007
Business development Executive
Ricardo MTC
01.1999 - 01.2001
Sales Engineer
FHS Motor racing
01.1997 - 01.1999
Parts Manager
SBG Sport
01.1991 - 01.1997
Parts/Warranty manager
Sonning Common Garage
01.1988 - 01.1991
A Levels - Mathematics, Design Technology, Physics(E)
Maiden Erleigh Sixthform
HND - Motor Vehicle Engineering and management
Loughborough Technical College
GSE - Mathematics, English, Physics, Economics, French, Chemistry, History, Human Biology
Bulmershe School