Jonathan Edgar
Perth
Summary
With over 10 years of experience providing client-focused guidance to diverse stakeholders across online and face-to-face platforms, a proven ability to build trusted relationships, manage workloads independently, and deliver actionable advice. Skilled in creating detailed assessments, writing comprehensive reports, delivering presentations, and applying a solutions-oriented approach to support development. Proficient in remote delivery tools, committed to delivering exceptional customer service and technical support in demanding environments.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
Work history
Study Skills Support Tutor
Theorise Ltd
Edinburgh
2025.01 - Current
- Worked with a consistent basis of 15 individual students with a variety of learning difficulties. Assisted in understanding assessments, tasks and coursework.
- Conducted personalised one-on-one sessions and developed study schedules to support effective time management and exam preparation.
Study Skills Support Tutor
Randstad at Dundee University
Dundee
2024.02 - Current
- Delivered tailored academic support to over 30 university students with learning difficulties. Adapted communication to individual learner profiles and simplifying complex concepts.
- Fostered client trust through professional and empathetic remote and in-person sessions.
- Independently managed scheduling and documentation, demonstrating strong organisational skills.
ELLT and Spotlight Examiner
Oxford International
London
2022.10 - Current
- Conducted over 700 examinations to candidates from around the world. Deliver accurate and fair speaking and writing assessments for international students, providing constructive feedback to enhance academic confidence.
- Identified and resolved identity fraud issues, upholding quality assurance and ethical standards.
- Independently managed assessment schedules, consistently meeting deadlines and service level expectations.
Pre-sessional EAP Tutor
University of Edinburgh, Loughborough and Leeds
Edinburgh, Loughborough and Leeds
2022.06 - 2025.08
- Delivered engaging academic skills sessions and one-to-one support to 18 international postgraduate social sciences students, focusing on academic integrity and critical thinking.
- Managed workload independently, conducted detailed assessments, and provided actionable feedback reports using Turnitin.
- Collaborated with academic and administrative teams to create a supportive learning environment.
Assistant Director of Studies and Network Teacher
BC and IH - Italy, Latvia, Bahrain, Egypt
2012.08 - 2022.06
- Managed 24 international teachers.
- Delivered high-quality teaching and led CPD workshops across diverse international contexts to support teacher development.
- Acted as liaison between management and staff, promoting clear communication and adapting content with cultural sensitivity to meet learner needs.
- Maintained detailed academic records to ensure integrity and quality in service delivery.
Golf Tour Operator
Golf Scotland
Broughty Ferry, Dundee
2008.04 - 2011.01
- Managed over 100 clients each season with sales, pricing, and logistics of complex golf tour packages for high-end American clients, coordinating with suppliers to ensure seamless service.
- Maintained strong client relationships through effective communication and proactive problem-solving to adapt to client needs during tours.
- Delivered exceptional customer care while efficiently balancing multiple client accounts and complex administrative tasks.
- Enhanced the company website using PHP tools, demonstrating technical skills and attention to detail.
Education
MSc - Education and TESOL
University of St Andrews
St. Andrews 2023.09 - 2025.07
Joint Designated Degree - Psychology and Sociology
University of Aberdeen
Aberdeen 2001.09 - 2005.07
Higher National Diploma - CELTA (Certificate in English Language Teaching to Adults)
Dundee College
Dundee 2011.09 - 2012.02
SVQ Level 5 - TEAP (Teaching English for Academic Purposes)
NILE Online
Norwich 2022.04 - 2022.06
SVQ Level 5 - MILE (Management in Language Education)
NILE Online
Norwich 2021.04 - 2021.06
Skills
- Excellent written communication
- Confident online and phone-based support
- Client-focused engagement and support
- Strong analytical, evaluative and assessment skills
- Adaptability and initiative in remote/hybrid environments
- Technical proficiency with digital platforms
- Experience in management, training and mentoring
- Proactive and self-managing
- Commitment to professional development
- Strong interpersonal and team collaboration skills
- Location suitability and hybrid readiness
Timeline
Study Skills Support Tutor
Theorise Ltd
2025.01 - Current
Study Skills Support Tutor
Randstad at Dundee University
2024.02 - Current
MSc - Education and TESOL
University of St Andrews
2023.09 - 2025.07
ELLT and Spotlight Examiner
Oxford International
2022.10 - Current
Pre-sessional EAP Tutor
University of Edinburgh, Loughborough and Leeds
2022.06 - 2025.08
SVQ Level 5 - TEAP (Teaching English for Academic Purposes)
NILE Online
2022.04 - 2022.06
SVQ Level 5 - MILE (Management in Language Education)
NILE Online
2021.04 - 2021.06
Assistant Director of Studies and Network Teacher
BC and IH - Italy, Latvia, Bahrain, Egypt
2012.08 - 2022.06
Higher National Diploma - CELTA (Certificate in English Language Teaching to Adults)
Dundee College
2011.09 - 2012.02
Golf Tour Operator
Golf Scotland
2008.04 - 2011.01
Joint Designated Degree - Psychology and Sociology
University of Aberdeen
2001.09 - 2005.07