Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jonathan Cragg

Cleveleys,Lancashire

Summary

Reliable and resilient team player, committed to managing ongoing product flow through production lines. Identifies inefficiencies and reports product non-compliance to regulations. Quick-learner confident at following complex instructions in fast-paced environments. Dedicated Factory worker offering production knowledge. Experienced in high-volume assembly and order packing. Quality assurance expert. Proactive and productive individual seeking opportunities to learn and develop new skills. Offers detail-orientated mindset and methodical approach to tasks to maintain product quality assurance. Motivated factory operative with background in quality control and equipment maintenance. Friendly, approachable and hardworking team player. Keeps consistently up-to-date knowledge of assembly instructions and safety regulations to maintain stable production lines.

Overview

7
7
years of professional experience
22
22
years of post-secondary education

Work History

Confectionary Factory Work

McAdam's Confectionary
Poulton-le-Fylde, Lancashire
09.2022 - Current
  • Decorated pastries and desserts using different icings for beautiful and exciting food presentations.
  • Kept all work areas clean and organised for hygiene purposes.
  • Performed pastry trend and industry development research to offer innovative product offerings.
  • Determined best way to present food and created decorative food displays.

Manager of operations

Puzzled Vapes
Poulton-le-Fylde, Lancashire
02.2017 - 08.2022
  • Aided senior leadership by recommending corrective actions and improvements to company operations.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Established clear budgets and cost controls strategies to meet objectives.
  • Oversaw facility maintenance and allocated needed resources to meet standards.
  • Entered information regarding each package into company computer system.
  • Complied with health and safety by responsibly using equipment.
  • Packed work orders and picking slips in line with specifications.
  • Maintained clean, tidy working environments, upholding warehouse hygiene and safety standards.
  • Picked, packed and despatched customer orders for safe and timely delivery across country.
  • Followed safety, quality and production standards while packing, moving and storing goods.
  • Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
  • Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
  • Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.

Education

GCSEs - English

Saint Aidan's Church of England High School
Poulton-le-Fylde
09.2009 - 07.2014

GCSEs - Maths

Saint Aidan's Church of England High School
Poulton-le-Fylde
09.2009 - 07.2014

GCSEs - Science Duel Award

Saint Aidan's Church of England High School
Poulton-le-Fylde
09.2009 - 07.2014

GCSEs - Wood Work tech

Saint Aidan's Church of England High School
Poulton-le-Fylde
09.2009 - 07.2014

NVQ Level 2 - Business Improvement Techniques

North Lancashire Training Group Ltd
Poulton-le-Fylde
06.2019 - 06.2020

NVQ Level 2 - Improving Business Performance

North Lancs Training Group Ltd
Poulton-le-Fylde, Lancashire
06.2019 - 06.2020

NVQ Level 2 - Diploma in Business Improvement Techniques- Process Improvement

North Lancs Training Group Ltd
Poulton-le-Fylde, Lancashire
06.2019 - 06.2020

Skills

  • Customer service
  • Shipping and packaging
  • Order picking and processing
  • Fast-paced packer
  • Batch picking
  • Stock control
  • Health and safety compliance

Languages

English
Fluent

Timeline

Confectionary Factory Work

McAdam's Confectionary
09.2022 - Current

NVQ Level 2 - Business Improvement Techniques

North Lancashire Training Group Ltd
06.2019 - 06.2020

NVQ Level 2 - Improving Business Performance

North Lancs Training Group Ltd
06.2019 - 06.2020

NVQ Level 2 - Diploma in Business Improvement Techniques- Process Improvement

North Lancs Training Group Ltd
06.2019 - 06.2020

Manager of operations

Puzzled Vapes
02.2017 - 08.2022

GCSEs - English

Saint Aidan's Church of England High School
09.2009 - 07.2014

GCSEs - Maths

Saint Aidan's Church of England High School
09.2009 - 07.2014

GCSEs - Science Duel Award

Saint Aidan's Church of England High School
09.2009 - 07.2014

GCSEs - Wood Work tech

Saint Aidan's Church of England High School
09.2009 - 07.2014
Jonathan Cragg