Jonathan Compton
Chatham,Kent
Summary
Dynamic and resourceful professional with a strong foundation in effective communication and strategic planning. Demonstrates exceptional critical thinking and technical troubleshooting skills, consistently remaining calm under pressure. Committed to leveraging self-motivation and teamwork to achieve organisational goals while aspiring to advance in roles that challenge and enhance strategic capabilities.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
IT technician
Resource Development UK (RDUK)
Strood, Kent
06.2023 - Current
- Executed installation and initial testing of laptops and desktops from brands including Dell, HP, Lenovo.
Conducted hardware and stability assessments of products upon arrival for subsequent processing.
Assisted colleagues in preparing products for repair by cleaning and removing components. - Executed final technical testing and light quality checks for laptops before customer delivery.
Prepared hardware and software configurations to meet stringent customer expectations.
Conducted thorough tests on components, including cameras and keyboards, ensuring functionality.
Diagnosed and rectified issues, replacing parts such as camera assemblies and screens as needed.
Utilised dedicated software for hands-on component testing without compromising Windows 11 installation.
Collaborated with Quality Control to verify physical condition prior to packing and shipment. - Supported team members in various capacities, including quality control and cosmetic repairs, acquiring valuable experience with hand tools, light power tools, and safety protocols
- Installed operating systems and applications, maintaining a high level of reliability.
- Collaborated closely with team members to meet project deadlines effectively.
Education
GCSE - Mathematics, English, Sciences, Geography, Photography, Computing, BTECH Sport
The Thomas Aveling School
Rochester, Medway 09.2016 - 03.2021
NVQ Level 2 - Motor vehicle technician Level 2
Midkent College
Maidstone, Kent 09.2021 - 06.2022
Skills
- Effective communication in teams
- Self-motivated worker
- Critical thinking
- Resourcefulness
- Technical troubleshooting
- Calm under pressure
- Communication skills
- Strategic planning
Timeline
IT technician
Resource Development UK (RDUK)
06.2023 - Current
NVQ Level 2 - Motor vehicle technician Level 2
Midkent College
09.2021 - 06.2022
GCSE - Mathematics, English, Sciences, Geography, Photography, Computing, BTECH Sport
The Thomas Aveling School
09.2016 - 03.2021