Jonas Bartkus
Cambridge,Cambridgeshire
Summary
Offering strong organisational skills and keen eye for detail, with solid foundation in customer service and communication. Knowledgeable about managing online tasks, responding to customer inquiries, and utilising various digital tools. Ready to use and develop skills in time management, problem-solving, and digital communication in customer service roles.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work history
Online Assistant
B&Q
Peterborough, Cambridgeshire
2025.04 - 2025.06
- Maintained comprehensive knowledge of all products offered by the company; assisted customers to make informed decisions.
- Handled multiple tasks simultaneously whilst meeting deadlines, demonstrating excellent organisational skills.
- Collected customer orders accurately in a fast-paced environment.
- Worked closely with other team members, creating a friendly atmosphere to boost productivity.
- Worked on the tills whilst handling customer complaints in a professional manner.
Till Assistant/ Merchandiser
Barry's Cash and Carry
Peterborough, Cambridgeshire
2024.03 - 2024.07
- Dealt with customer queries and complaints to provide satisfactory solutions.
- Contributed to loss prevention efforts by proper monitoring at the till point.
- Kept track of till receipts, aiding in accurate end-of-day cash counts.
- Ensured secure handling of cash, reducing risk of theft or misplacement.
- Counting delivered stock for any delivery errors.
- Communicating new ideas for stock placement with the team.
- Provided assistance to customers on store products for better shopping experiences.
Sale Assistant/Key Holder
Claires
Peterborough, Cambridgeshire
2023.01 - 2024.02
- Managed merchandise displays-enhanced customer engagement levels significantly.
- Enhanced customer satisfaction through prompt and professional service.
- Coordinated with the team on special projects, achieving desired outcomes efficiently.
- Upheld highest levels of cleanliness throughout store premises for a pleasant shopping atmosphere.
- Accurately counting up money, and balancing tills for accurate accounting at the end of the shift.
Waiter Porter
Kabul Restaurant
Peterborough, Cambridgeshire
2017.05 - 2018.01
- Ensured timely food delivery to maintain customer satisfaction.
- Facilitated smooth dining experiences through efficient table management procedures.
- Collaborated effectively with team members to ensure smooth service.
- Adhered strictly to health and safety regulations whilst on duty.
- Assisted the cooks when required.
- Provide excellent customer service to ensure customer satisfaction whilst dinning.
Education
NVQ Level 2 - IT
Peterborough Regional College
Peterborough 2016.09 - 2017.07
EAL Level 2 Certificate - Applying Business Improvement Techniques
Back To Work
Peterborough 2020.01 - 2020.02
Skills
Fluent in Lithuanian and English
Experienced with CRM
Phone etiquette
Computer literate
Supervising experience
Affiliations
- Active gym goer.
- Loves to practice martial arts.
Timeline
Online Assistant
B&Q
2025.04 - 2025.06
Till Assistant/ Merchandiser
Barry's Cash and Carry
2024.03 - 2024.07
Sale Assistant/Key Holder
Claires
2023.01 - 2024.02
EAL Level 2 Certificate - Applying Business Improvement Techniques
Back To Work
2020.01 - 2020.02
Waiter Porter
Kabul Restaurant
2017.05 - 2018.01
NVQ Level 2 - IT
Peterborough Regional College
2016.09 - 2017.07