Jonathan Wright

• Implemented open-door communication system, enhancing cross-departmental collaboration and employee engagement.
• Managed daily setup and branding of Top Tracer Range, boosting revenue through customer-focused competitions.
• Established Adult and Junior Golf Academies, providing structured pathways to club membership with lessons and practice sessions.
• Monitored club performance, identifying opportunities for service and operational enhancements.
• Cultivated relationships with vendors and suppliers, ensuring consistent quality and cost efficiency.
• Developed short- and long-term financial objectives aligned with company mission and strategic goals.
• Ensured compliance with safety standards by overseeing preventative maintenance and repairs.
• Recruited and onboarded team members, maintaining optimal staffing levels for high service quality.

• Coordinated logistics operations, collaborating with stakeholders, suppliers, and transportation companies.
• Managed transport arrangements, delivery scheduling, and documentation between suppliers and customers.
• Produced logistics schedules and reports, communicating updates to all relevant parties.
• Monitored quality, quantity, and delivery timelines to ensure operational efficiency.
• Implemented logistics processes to meet standards and drive continuous improvement initiatives.
• Maintained accurate records of deliveries and inventory levels; reported findings to stakeholders.
• Recommended optimal transport modes and routes to enhance efficiency and minimize costs.
• Tracked shipments to address customer inquiries and ensure on-time delivery.

Oversaw comprehensive operational management of club, including staffing, facilities, finance, and marketing.

• Successfully navigated COVID-19 lockdown and reopening, ensuring strict compliance with health protocols.
• Led implementation of Sure Swing Studios with Trackman indoor simulator, managing bookings and online payments.
• Directed studio branding, logo design, and enhanced off-season revenue through technology-driven experiences.
• Established Adult and Junior Academies to create structured membership pathways via coaching and etiquette education.
• Achieved full membership capacity by enhancing club culture and implementing retention initiatives.
• Contributed to course redesign in alignment with A382 road widening scheme, collaborating with architects and contractors.

Assisted Finance Director in preparing monthly reports while monitoring budgets for cost-effective operations.

• Achieved significant membership growth and retention through targeted initiatives.
• Developed facilities and courses to meet member needs and expectations.
• Streamlined financial reporting and budget control processes for improved accuracy.
• Led staff recruitment and development to build a strong, capable team.
• Executed marketing and social media strategies to boost club visibility.
• Ensured customer service excellence through training and performance monitoring.
• Maintained health and safety compliance across all club operations.

• Ensured compliance for six services in southeast London, surpassing regulatory care standards set by CQC.
• Collaborated with local authority teams to uphold health and safety standards and promote services.
• Managed budgets while providing financial support to clients as an appointee.

• Oversaw general management of service and facilities, ensuring operational efficiency.
• Managed a team of 13 staff, providing professional development, mentoring, and support through supervisions.
• Maintained effective communication with families, local authorities, and multidisciplinary teams to enhance resident well-being.
• Conducted regular property maintenance and health checks, including fire and water safety inspections.
• Encouraged residents to live independently by promoting personal choice and responsible risk-taking.
• Updated personal files to ensure comprehensive support for individual resident needs.
• Recorded staff schedules, absences, and recruitment activities to maintain efficient staffing levels.
• Managed financial aspects of service and budgets while preparing for audits and setting performance targets.

• Oversaw residential service for adults with learning disabilities, autism, dementia, and complex needs.
• Managed budgeting and overall operations of service and facilities.
• Supervised a team of 14 staff, facilitating professional development through mentoring and regular support.
• Established effective communication with families, local authorities, and multidisciplinary teams to enhance resident wellbeing.
• Conducted property maintenance and ensured compliance with health and safety regulations through routine checks.
• Encouraged residents to pursue independence by promoting risk-taking and personal choice in activities.
• Updated personal files to optimize support for individual health and needs.
• Administered staff scheduling, attendance management, recruitment, and onboarding processes.