Summary
Overview
Work history
Education
Skills
Timeline
Hi, I’m

Jon Williamson

Norwich,Norfolk
Jon Williamson

Summary

An enthusiastic, self-motivated, responsible, reliable and conscientious hard-working person.

Dedicated and self-taught - self-employed photographer. Mastered composition, rule of thirds, lighting techniques, exposure triangle, printing, framing etc.

Proficient with software such as Adobe Lightroom, Bridge, and Adobe Express with some knowledge gained using Adobe Photoshop.

Competent in website design using WordPress. Mastered the use of WooCommerce whereby designed and built an online store and gained experience with plug-ins, Content Management Systems (CMS), HTML, CSS, JavaScript, Themes, blogging, portfolios and some coding.

Gained experience in several diverse industries such as garden centre supervisor, warehouse operative, delicatessen supervisor etc.

Competent in food handling, temperature checks, waste reduction, incident reporting, POS, tills, book-keeping, handling orders, deliveries, stock control and Supervisor responsibilities in the food and warehouse industries.

Level 1 & 2 Food Hygiene and Advanced First Aid gained through the East of England COOP and CGL (Change Grow Live).

Overview

28
years of professional experience
7
years of post-secondary education

Work history

Myself
Norwich, Norfolk

Self Employed Photographer
02.2016 - Current

Job overview

  • Enhanced client satisfaction by consistently delivering high-quality photographs in domestic and commercial markets.
  • Collaborated with clients to understand their vision to result in personalised photo shoots.
  • Gained mastery over various photo editing software enhancing final image quality such as Adobe Photoshop, Lightroom, Bridge and Camera RAW.
  • Conducted comprehensive research to develop innovative photography ideas for weddings, pet portraits, stock, prints, frames and albums.
  • Proficient in WooCommerce, WordPress, online sales and marketing, creating POS with Adobe Express, Windows 10 & 11, Word and Acrobat and blogging.
  • Maintained creative portfolio showcasing work through marketing and online blogging.
  • Collaborated closely with graphic designers, framers and printers during post-production process achieving desired aesthetics.
  • Offered consultation services to clients aiding them in making informed decisions regarding shoot themes and styles.
  • Identified suitable locations for outdoor shoots enhancing overall visual effect.
  • Studied composition rules but also broke them intentionally creating unique photographic effects.
  • Photographed high-quality images for both print and internet distribution.
  • Performed retouching and colour correction in Adobe Lightroom for optimal results.
  • Resized photographs for use on social media platforms and websites.
  • Integrated scenery, background and proper lighting to enhance photography results.
  • Scheduled meetings with clients to determine goals and expectations.
  • Collaborated with other photographers during large-scale events.
  • Accurately assessed photoshoot requirements, materials and conditions to determine appropriate equipment selection.
  • Took portraits of individuals, families and groups at interior and exterior locations.
  • Composed pictures with creative and technical eye for detail.
  • Managed appointment bookings for private photoshoots and commercial studio sessions.
  • Inspected proofs to verify quality of prints and adjusted or retouched them to achieve desired appearance.

East Of England Co-op
Norwich, Norfolk

Delicatessen counter salesperson
04.2010 - 06.2015

Job overview

  • Increased customer satisfaction by providing personalised service at delicatessen counter and on shop floor.
  • Assisted and managed inventory management such as ordering, wastage control, temperature checks, stock taking, etc.
  • Increased weekend sales by supervising busy running of main counter on weekends.
  • Maintained cleanliness and hygiene to uphold food safety standards.
  • Gained Level 1 & 2 Food Hygiene and Advanced First Aid Certificate.
  • Supervised several staff members on weekends.
  • Packed and labelled products, enhancing shop presentation.
  • Managed cash transactions to ensure proper accounting.
  • Prepared made-to-order sandwiches, and cooked meats, meeting specific customer requirements.
  • Collaborated closely with team members to achieve daily targets.
  • Kept display cases stocked and attractive, enhancing overall store appearance.
  • Unpacked and stored frozen and fresh deliveries within legal 5 and 20-minute timeframe to avoid spoilage.
  • Helped to open and close deli counter in line with store policies.
  • Reduced risk of foodborne illness, following food safety and hygiene procedures across all tasks.
  • Followed health and safety standards to protect customers from illness and cross-contamination.
  • Cleaned kitchen areas, food counters, and cooking utensils.
  • Checked quality of delivered goods for maintaining high standard products.
  • Worked efficiently under pressure during peak hours.
  • Proficient in use of Cuisine de France Ovens, grills, steamers and rotisseries.

Woolworths
Norwich, Norfolk

Warehouse worker
01.2005 - 12.2008

Job overview

  • Assisted with busy operations of two-tier warehouse.
  • Managed warehouse on weekends and when line manager was away.
  • Loaded lorries to expedite delivery schedules.
  • Unloaded deliveries, promptly sorting items into appropriate storage areas which included food and high-valued stock.
  • Managed inventory control for seamless supply chain management.
  • Kept warehouse clean, ensuring safe working environment.
  • Packed orders accurately to prevent damages during transit.
  • Assembled products efficiently, facilitating timely order fulfilment and for shop floor displays.
  • Assisted in annual stocktaking.
  • Operated pallet trucks safely, preventing workplace accidents.
  • Communicated effectively with dispatch teams to ensure prompt deliveries.
  • Checked incoming shipments, verifying accuracy against invoices or orders.
  • Performed manual lifting tasks responsibly, minimising risk of injury on job site.
  • Completed work following safety rules for best working practices.
  • Performed duties safely in line with warehouse rules, promoting best working practices.
  • Loaded packaged goods onto trucks for shipping.
  • Communicated with all levels of staff, maintaining positive, productive working environments.
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Attended shift briefings to understand work requirements.
  • Stacked cardboard boxes and pallets securely, minimising risks of damage and injury.
  • Kept accurate stock records using warehouse inventory management software.
  • Cleaned and tidied work areas to meet inspection requirements.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Received deliveries and helped to coordinate storage.
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
  • Followed safety guidelines when operating in hazardous environments.
  • Loaded vehicles using best practices to avoid over-weight or balance issues.
  • Assembled customer and shop products.
  • Helped out regularly on shop floor stacking shelves, ordering stock, helping customers, reducing customer waiting times.

B&Q
Norwich, Norfolk

Customer service representative
05.1999 - 08.1999

Job overview

  • Improved customer satisfaction by effectively handling complaints and inquiries in greenhouse and garden centre.
  • Managed high volume of inbound calls estimated to be between 50-100 calls daily for quick resolution of customer issues.
  • Ensured smooth running of operations in both greenhouse and glasshouse to reduce plant wastage and improve sales of high-valued goods such as ride-on lawnmowers, greenhouses, sheds and building materials.
  • Collaborated with sales team to maximise product visibility and sales.
  • Offered technical support, leading to enhanced user experience.
  • Assisted customers in making informed decisions by providing detailed product information regarding plants, trees, pesticides, building materials and horticultural machinery.
  • Handled returns and exchanges efficiently maintaining high levels of customer satisfaction.
  • Participated in team meetings sharing best practices for improving service delivery.
  • Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
  • Answered customer telephone calls promptly and improved on-hold wait times.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Boosted monthly sales revenue by skilfully promoting diverse product and service options.
  • Resolved customer complaints following guidelines and referred complex inquiries to team leaders.

Norwich City Council
Norwich, Norfolk

Groundsman
05.1998 - 08.1998

Job overview

  • Maintained pristine condition of lawns by regular mowing, trimming and fertilisation.
  • Enhanced aesthetic appeal of grounds with careful placement of plants and flowers.
  • Ensured safety of park visitors by keeping pathways clear and clean.
  • Preserved health of trees and shrubs through pruning for optimal growth.
  • Removed litter from grounds on daily basis ensuring clean appearance.

Keswick Landscapes
Norwich, Norfolk

Weekend Assistant groundskeeper
09.1996 - 01.1998

Job overview

  • Followed guidelines regarding pesticide usage to protect local wildlife.
  • Conducted routine inspections on equipment, ensuring optimal performance at all times.
  • Observed weather patterns for appropriate scheduling of tasks such as mowing or fertilising.
  • Maintained pristine conditions of gardens by regular weeding, trimming and watering.
  • Ensured safety of public spaces with prompt removal of hazardous debris.
  • Aided in design and creation of floral displays to enhance visual appeal.
  • Contributed to turf management, providing well-kept lawns for events and activities.
  • Maintained cleanliness of pathways, resulting in improved visitor experience.
  • Operated heavy machinery for landscaping tasks, ensuring timely completion of projects.
  • Assisted head groundskeeper with daily tasks to ensure smooth operations.
  • Mowed, trimmed and cut growth to specifications.
  • Mowed and trimmed lawns for well-manicured garden presentation.
  • Inspected plants regularly and notified supervisor of any signs pests or diseases.
  • Eliminated plant damage and deterioration through careful condition and disease monitoring.

Education

Easton Agricultural College
Norwich, Norfolk

NVQ Level 3 from Amenity Horticulture
01.1996 - 01.1997

Easton Agricultural College
Norwich, Norfolk

Higher National Diploma from Landscape Design
01.1998 - 01.1999

East of England CooP
Norwich, Norfolk

NVQ Level 2 from Food Hygiene Level 1 & 2
03.2013 - 03.2013

Earlham High School
Norwich, Norfolk

GCSEs from Maths Grade C, English Grade C, Science Grade B, German Grade D, Business Studies Grade B+, RE A+
01.1991 - 08.1995

Skills

  • Editing software
  • Stock management
  • Customer Service
  • Customer relations
  • Health and Safety Compliance
  • Temperature control

Timeline

Self Employed Photographer

Myself
02.2016 - Current

East of England CooP

NVQ Level 2 from Food Hygiene Level 1 & 2
03.2013 - 03.2013

Delicatessen counter salesperson

East Of England Co-op
04.2010 - 06.2015

Warehouse worker

Woolworths
01.2005 - 12.2008

Customer service representative

B&Q
05.1999 - 08.1999

Groundsman

Norwich City Council
05.1998 - 08.1998

Easton Agricultural College

Higher National Diploma from Landscape Design
01.1998 - 01.1999

Weekend Assistant groundskeeper

Keswick Landscapes
09.1996 - 01.1998

Easton Agricultural College

NVQ Level 3 from Amenity Horticulture
01.1996 - 01.1997

Earlham High School

GCSEs from Maths Grade C, English Grade C, Science Grade B, German Grade D, Business Studies Grade B+, RE A+
01.1991 - 08.1995

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Jon Williamson