Jon Waites
Horsham,West Sussex
Summary
Strategic planner with managerial background and forward-thinking skills. History of establishing organisational priorities, resource planning, and analysing data. Diligent and methodical leader with project management experience.
Overview
24
24
years of professional experience
Work History
Head of Projects
Comfort Technical Services
London, London
09.2023 - 12.2024
- Coordinated auctions to sell personal or business property.
- Built productive client networks to maximise sales and marketing possibilities.
- Led meetings with both client and internal teams to facilitate and drive project completion and provide status updates.
- Closed high-value business deals through persuasive pitches and presentations.
- Devised annual business plans to grow reach and profit.
- Evaluated client requirements, building strategy to manage and achieve milestones and quality KPIs.
- Planned staff and resources within business budgets for minimised expenditure.
- Managed contract negotiations between clients, seeking mutually beneficial outcomes.
- Monitored project spending and compiled budgets to develop business use cases.
- Used project management tools and techniques for positive, successful outcomes.
Managing Director and Head of Projects
Waites Facilities
London, West Sussex
08.2018 - 04.2023
- Directed staffing requirements, managed priorities and coordinated workflows to uphold productivity objectives.
- Interpreted underlying risks, business needs, client requirements and cost structures to increase forecasting accuracy.
- Oversaw HR functions, including hiring, staffing, training, payroll and labour law compliance.
- Proactively built, nourished and converted local opportunity pipelines.
- Provided customers with outstanding service, extending relationships for future business opportunities.
- Prepared accounts and complied with HMRC reporting requirements.
- Supervised budgets and timelines, ensuring progress met project scope targets.
- Made sure contractual obligations were met ahead of agreed service delivery.
- Delivered products and services in line with agreed arrangements and contracts.
- Led motivated staff to achieve targets.
- Implemented and maintained systems for successful planning and project management.
- Planned staff and resources within business budgets for minimised expenditure.
- Managed contract negotiations between clients, seeking mutually beneficial outcomes.
- Used project management tools and techniques for positive, successful outcomes.
- Managed workforce planning, compiling information for informed decision-making.
Managing Director,Senior Project/Contracts manager
J A Waites Ltd
London, Surrey
01.2011 - 07.2018
- Directed staffing requirements, managed priorities and coordinated workflows to uphold productivity objectives.
- Interpreted underlying risks, business needs, client requirements and cost structures to increase forecasting accuracy.
- Oversaw HR functions, including hiring, staffing, training, payroll and labour law compliance.
- Proactively built, nourished and converted local opportunity pipelines.
- Provided customers with outstanding service, extending relationships for future business opportunities.
- Confidently communicated and negotiated high-profit deals and contracts with key stakeholders in global markets.
- Generated and achieved regional revenue goals, exceeding targets within company growth strategies.
- Maintained smooth operations through careful management of office workflow and administrative processes.
- Kep accurate company records, upholding compliance with regulations and company policies.
- Prepared accounts and complied with HMRC reporting requirements.
- Supervised budgets and timelines, ensuring progress met project scope targets.
- Partnered with management team to optimise operations and reduce costs.
- Reviewed reports from subordinate management to identify areas of opportunity.
- Initiated aggressive hiring push and training of industry-renowned candidates to drive organisational improvements.
- Created and led successful business culture focused on performance.
- Recruited and managed senior staff with focus on delivering clear results.
- Managed workforce planning, compiling information for informed decision-making.
- Used project management tools and techniques for positive, successful outcomes.
- Evaluated project risks and feasibility, identifying issues and proactively implementing proposed solutions.
- Planned staff and resources within business budgets for minimised expenditure.
- Drafted accurate monthly management reports to illustrate project timelines and progress.
- Prepared and managed project plans from end to end, meeting required milestones.
- Implemented and maintained systems for successful planning and project management.
- Negotiated contract terms for maximised client benefit and profit.
Air Conditioning Engineer
J A Waites Ltd
London, Surrey
01.2001 - 01.2011
- Closely collaborated with site teams and other contractors throughout projects
- Facilitated client understanding of complex HVAC procedures and processes through presentations.
- Maintained, installed and repaired systems to strict design specifications.
- Sold service contracts to clients
- Established and maintained strong working relationships with clients.
- Oversaw projects from initial brief to completion.
Education
A Levels - Varied
Wilsons High School
Wallington, Sutton 09/1993 - 11.1998
ATPL H commercial airline exams -
Bristol Ground School
BristolSkills
- Business administration
- Operational management
- Complex negotiation
- Project budgeting
- Customer service
- Contract management
- Operations management
- Entrepreneurial mindset
- Problem solving skills
- Employee management
- Physical resource management
- Hiring and training
- Leadership
- Team building
Timeline
Head of Projects
Comfort Technical Services
09.2023 - 12.2024
Managing Director and Head of Projects
Waites Facilities
08.2018 - 04.2023
Managing Director,Senior Project/Contracts manager
J A Waites Ltd
01.2011 - 07.2018
Air Conditioning Engineer
J A Waites Ltd
01.2001 - 01.2011
A Levels - Varied
Wilsons High School
09/1993 - 11.1998
ATPL H commercial airline exams -
Bristol Ground School
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