Summary
Overview
Work history
Skills
Interests
Timeline
Generic

Jon Moore

Exeter,Devon

Summary

I am a successful Regional Manager, with a proven track record of success in the Electrical Wholesale industry over a 16 year period and previously 7 years of branch management.

I am able to recognise, build and create processes, then develop structure to help deliver a business strategy, focusing on the activity to execute and deliver the result.

I have excelled in building customer relationships, staff development and team building, cost base and P&L management and operational excellence.

I have the ability to combine operational expertise with a strong commercial awareness to deliver on KPI’s.

I am extremely motivated and focused on the results, with a great understanding of the key metrics. I believe the ‘Team’ is everything and I combine a structured, demanding yet flexible and fair approach to my team to achieve results.

Organised and methodical with good time management, prioritisation and planning. A committed and cohesive team player and leader, able to motivate and inspire others. Enthusiastic and highly motivated, with a keen eye on results. Driven to achieving set goals, reaching targets and exceeding expectations. Numerate and articulate, business minded and commercially astute .


Overview

27
27
years of professional experience

Work history

Regional Manager

Denmans Electrical Wholesale
05.2015 - 01.2024
  • I was responsible for 24 branches across the South West & South coast with 24 direct reports and 70 indirect reports.
  • I spent the majority of my time in the branch network, coaching and developing my team.
  • With a key focus on KPIs including sales and commercial margin, customer growth and attrition management, daily order intake and EBIT.
  • Deployed promotional campaigns to complement regional initiatives.
  • Drove company mission and values, representing organisation at meetings and industry events.
  • Drafted periodic reports to inform upper management on KPIs and operational issues.
  • Assisted with employee relations issues, using emotional intelligence and diplomatic communication to resolve grievances.
  • Implemented change management and network restructuring strategies to address under performing areas.
  • Monitored inventory needs and worked with procurement team to facilitate supply chain operations.
  • I developed relationships with key suppliers to help build business opportunities for new products and key stock profile lines, whilst adhering to stock budgets.
  • Working closely with key stakeholders I helped develop strategy and then delivered to my team ensuring activity and execution to a high standard.
  • I worked closely with key customers in the region helping to develop sales and growth opportunities.
  • I managed credit limits and trading terms for all customers and focus on cash collection and debt management.


Regional Manager

Denmans Electrical Wholesale
01.2009 - 04.2015
  • As my first post in regional management I had the responsibility of 21 branches across the West Midlands, Gloucestershire and Wales.
  • My first key task was to integrate a recent acquisition of a 5 branch Electrical Wholesaler into the Denmans network, supporting process and culture change.
  • This was a great introduction into people management and developing my emotional intelligence.
  • I was also responsible for the top 10 customers in the region.

IT Project Support

Rexel/Denmans
03.2007 - 12.2008
  • After a successful period of branch management I took the opportunity to be involved in an IT project, with a view to integrate a new operating platform into the business.
  • This gave me an expanded view of the business and also helped me understand other branch manager views.
  • Working remotely, I developed and maintained comprehensive project documentation, aligning with business objectives.
  • Collaborated with stakeholders in Rexel & Denmans to define project scope, objectives and deliverables.

Business Manager

Denmans Electrical
06.2001 - 12.2007
  • My first branch manager role within the business, I took on a branch that was in a loss making position.
  • After 3 months I had managed to improve the sales line and reduce customer attrition.
  • I was responsible for 5 staff, growing the sales, margin and EBIT performance of the branch.
  • During the time as branch Manager I managed to grow the branch from an annual turnover of £300k to £1.2m.
  • Identified market demands and consumer trends to increase customer base and retention rates.

Assistant branch Manager

Denmans Electrical Wholesale
01.1999 - 06.2001
  • Reporting in to the Business Manager I was responsible for the day to day running of the branch, managing the warehouse, deliveries and trade counter ensuring excellent customer service at all times
  • I managed my own customer base and worked to develop and grow their revenue.

Sales Executive

Denmans Electrical Wholesale
01.1998 - 12.1998
  • Reporting into the branch manager I was responsible for a customer portfolio and new business growth from existing and new customers.
  • Built long-term relationships with customers and generated referrals from existing clients.
  • Built focused new client networks, growing business opportunities and increasing revenue possibilities.
  • Articulated product features and specifications in customer-centric language based on their priorities.

Branch Assistant

Denmans Electrical Wholesale
01.1997 - 12.1997
  • I joined Denmans from an independent Electrical retailer, initially as a warehouse operative.
  • I soon progressed to the trade counter where I developed my understanding of the business and helped focus on customer growth and maximising sales opportunities.

Skills


  • Leadership & Team Building
  • Financial Reporting / Budget control
  • Policy and Procedure adherence
  • People Management
  • Project Management
  • Strategic planning and activity
  • Relationship Building
  • Stock profile management and supplier relations
  • A skilled communicator, with excellent negotiation and interpersonal skills at all levels


  • Training and Development Delivered by Clarity Leadership:
  • Unstoppable teams
  • Emotional Intelligence
  • Time & Process management
  • Meeting Etiquette

Interests

I enjoy family time, I am married with two children and two grandchildren.

I take time to walk, play golf and keep fit.

In my spare time I love to watch films, eat out and travel.

Timeline

Regional Manager

Denmans Electrical Wholesale
05.2015 - 01.2024

Regional Manager

Denmans Electrical Wholesale
01.2009 - 04.2015

IT Project Support

Rexel/Denmans
03.2007 - 12.2008

Business Manager

Denmans Electrical
06.2001 - 12.2007

Assistant branch Manager

Denmans Electrical Wholesale
01.1999 - 06.2001

Sales Executive

Denmans Electrical Wholesale
01.1998 - 12.1998

Branch Assistant

Denmans Electrical Wholesale
01.1997 - 12.1997

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Jon Moore