Jon Goldsmith
Seaford,UK
Summary
Accomplished professional with expertise in B2B consulting and financial solutions, adept at project and stakeholder management. Proven track record in sales leadership and business development, with a focus on supply chain finance and P2P optimisation. Skilled in client relationship management, negotiation, and competitive strategy, complemented by strong team leadership, coaching, and training abilities. Committed to risk management and compliance while driving business growth.
Overview
32
32
years of professional experience
5
5
years of post-secondary education
Work history
Business Solutions Manager
American Express
Greater London
06.2022 - 11.2025
- Deliver B2B consulting services for corporate clients across EMEA, specialising in financial payment solutions.
- Design tailored SCF solutions to optimise cash flow and P2P processes.
- Lead IT integration projects and manage multi-stakeholder initiatives.
- Conduct client workshops and map solutions using Visio.
- Provide internal training to enhance team capability.
Senior Account Sales – Top Team (B2B Portfolio)
American Express
01.2022 - 06.2022
- Exceeded KPI targets by 100%+, driving exceptional team performance.
- Managed SME portfolios, identifying growth opportunities and maximising client spend.
- Built competitive strategies through market research and consultancy.
- Collaborated with risk, underwriting, and servicing teams to secure new business.
Remote Account Management
American Express
01.2013 - 07.2015
- Retained and grew corporate card portfolios through consultative account reviews.
- Developed outbound calling strategies and achieved retention targets.
- Strengthened client relationships and expanded product adoption.
Commercial Manager
ONE ANSWER
05.2013 - 11.2013
- Managed a £1m+ insurance renewal book and led a team of 15 agents.
- Introduced new initiatives and policies to drive growth and efficiency.
- Negotiated with insurers and business associates to expand portfolio.
Personal Bank Manager (Branch Manager Cover)
Lloyds TSB
06.2009 - 04.2013
- Ranked top 6 of 60 branches for sales performance in 2013.
- Drove new business acquisition through telesales and lead generation.
- Managed branch operations, compliance, and customer service.
- Coached staff to maximise sales opportunities and client satisfaction.
Sales & Internal Audit Manager
Cattles PLC
03.2007 - 05.2009
- Led a team of 10 agents and oversaw FSA compliance and fraud audits.
- Produced detailed audit reports and implemented operational improvements.
- Generated new business and cross-sold financial products.
Police Officer
Sussex Police Authority
04.2006 - 03.2007
- Responded to public incidents, conducted investigations, and prepared case files.
- Maintained public order and gave evidence in court.
- Built strong community relations and supported crime reduction initiatives.
Shop Manager
Premier Sports
09.2005 - 03.2006
- Managed daily operations and staff in a family-run business.
Corporate Account Manager
American Express
05.2001 - 09.2005
- Liaised with corporate clients, introduced new products, and resolved disputes.
- Consistently achieved debt recovery and portfolio performance targets.
- Delivered presentations and trained new staff.
Credit Analyst
Credit Analyst
03.2000 - 05.2001
- Recovered overdue accounts and implemented debt resolution strategies.
Legal & General Assurance Society Ltd
03.1997 - 02.2000
- Front-line customer service and correspondence handling.
Sales Assistant
Goldsmiths Jewellers
01.1995 - 01.1997
Trainee Sales Assistant
Studio Crafts
01.1994 - 01.1995
Education
GCSEs - English, Mathematics, French, Business Studies, Geography, Computer Studies, Physical Education
Tideway Comprehensive School
Newhaven 01.1989 - 01.1994
Skills
- B2B Consulting & Financial Solutions
- Project & Stakeholder Management
- Sales Leadership & Business Development
- Supply Chain Finance (SCF) & P2P Optimisation
- Client Relationship Management
- Negotiation & Competitive Strategy
- Team Leadership, Coaching & Training
- Risk Management & Compliance
Additional information
- Experienced in Salesforce, Visio, and financial systems integration.
- Strong interpersonal and communication skills, with a consultative approach.
- Flexible and adaptable, with proven success across diverse industries.
Timeline
Business Solutions Manager
American Express
06.2022 - 11.2025
Senior Account Sales – Top Team (B2B Portfolio)
American Express
01.2022 - 06.2022
Commercial Manager
ONE ANSWER
05.2013 - 11.2013
Remote Account Management
American Express
01.2013 - 07.2015
Personal Bank Manager (Branch Manager Cover)
Lloyds TSB
06.2009 - 04.2013
Sales & Internal Audit Manager
Cattles PLC
03.2007 - 05.2009
Police Officer
Sussex Police Authority
04.2006 - 03.2007
Shop Manager
Premier Sports
09.2005 - 03.2006
Corporate Account Manager
American Express
05.2001 - 09.2005
Credit Analyst
Credit Analyst
03.2000 - 05.2001
Legal & General Assurance Society Ltd
03.1997 - 02.2000
Sales Assistant
Goldsmiths Jewellers
01.1995 - 01.1997
Trainee Sales Assistant
Studio Crafts
01.1994 - 01.1995
GCSEs - English, Mathematics, French, Business Studies, Geography, Computer Studies, Physical Education
Tideway Comprehensive School
01.1989 - 01.1994