
Tech-savvy Network Support Engineer with 8 years of comprehensive experience designing, implementing and maintaining growing network infrastructure.
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs. Keen to branch in Cyber security on a full time basis. Am currently on track to have completed A+, Network+ and Security+ by July. Will use these as a base for future qualifications
Technical issues analysis
Multitasking Abilities
Network Support, installation and trouble shooting
Technical Support Triage
Teamwork and Collaboration
Customer Relations
Analytical and Critical Thinking
IT Support and maintenance
Excellent Communication
Office 360 Administration and support
Mac systems
Desktop support
Operating system managementAll versions of Windows
Hardware support including peripherals
Technical Support
PC component diagnostics
Antivirus support