Summary
Overview
Work history
Education
Skills
Timeline
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Jolie Slater

Shenley,Herts

Summary

An accomplished and results-oriented professional with a demonstrated ability to cultivate strong, enduring relationships and consistently achieve exceptional outcomes. Adept at connecting with individuals, understanding their unique needs, and creating collaborative environments that drive success. With a robust foundation in leadership, communication, and strategic problem-solving, I excel in high-pressure, fast-paced environments. Eager to apply my expertise in relationship-building and results-driven approach to recruitment, delivering top-tier candidates and ensuring exceptional client satisfaction.

Overview

5
5
years of professional experience

Work history

Graduate sales trainee

Edmundson Electrical Ltd
Watford, Hertfordshire
01.2025 - Current
  • Built relationships with potential clients through effective communication skills.
  • Enhanced selling skills by shadowing experienced sales professionals.
  • Participated in product knowledge training sessions for improved sales pitches.
  • Handled administrative duties, streamlined office operations.
  • Sourced and engaged potential clients by identifying business needs and providing tailored solutions.
  • Presented tailored solutions to clients, addressing their business needs and negotiating terms, showcasing my ability to effectively communicate and sell
  • Assessed client business needs and recommended the best solutions.

Property management administrator

Premier Block Management
Borehamwood, Hertfordshire
07.2024 - 01.2025
  • Responded to tenant inquiries swiftly, achieving high customer satisfaction.
  • Collaborated with legal teams during lease drafting protecting client's interests effectively.
  • Updated company database regularly, ensuring data accuracy and accessibility.
  • Liaised between landlords and tenants for clear communication and issue resolution.
  • Utilised property management software to maintain accurate tenant databases, directly transferrable to managing applicant tracking systems.
  • Generated performance reports, tracking metrics such as tenant satisfaction, occupancy rates, and lease renewals, demonstrating experience in data analysis and reporting.
  • Managed onboarding and documentation for new tenants, ensuring a smooth transition.

Team coach

Mitchells and Butlers
Shenley, Hertfordshire
08.2023 - 07.2024
  • Led and coached a team of servers and bartenders, ensuring high performance and delivering excellent customer service.
  • Consistently met and exceeded sales targets and KPIs, showcasing a strong focus on achieving goals.
  • Trained and mentored new staff, providing performance feedback and support.
  • Demonstrated strong communication skills by effectively liaising with team members and customers, ensuring smooth operations.
  • Consistently recognised by district manager for contributing to five-star reviews for company each week - with mention of obtaining over 50 reviews out of 77 total obtained by pub in a week.
  • Achieved highest number of upsells weekly by leveraging strong interpersonal and social skills.
  • Collaborated closely with management to align team goals with company vision.

pizza chef

Carluccio's
Royal Leamington Spa, Warwickshire
08.2021 - 12.2021
  • Led a team of kitchen staff to efficiently prepare food in a fast-paced environment, demonstrating the ability to manage multiple tasks and work well with others.
  • Trained and mentored new staff, ensuring consistent quality and adherence to safety procedures.
  • Managed inventory, ensured proper stock levels, and organised the kitchen, showcasing excellent organisational skills.
  • Delivered exceptional customer service and ensured client satisfaction.
  • Monitored the quality and consistency of food preparation, ensuring high standards.
  • Handled customer complaints and unexpected kitchen challenges, demonstrating problem-solving and adaptability.
  • Worked efficiently under pressure during peak hours, ensuring timely food preparation and customer satisfaction.

Assistant tennis coach

Radlett Lawn Tennis and Squash Club
Radlett, Hertfordshire
05.2020 - 07.2020
  • Coordinated practice sessions for increased frequency of play time and skill improvement.
  • Demonstrated drills and exercises, facilitated learning through visual aids.
  • Provided first aid assistance during emergencies on court, guaranteed athlete safety at all times.
  • Assisted head coach in organising tournaments, ensured smooth functioning.
  • Provided clear, constructive feedback to players to improve their techniques.
  • Collaborated with head coaches and team members to create and execute training programs, demonstrating teamwork and communication skills
  • Aided in the recruitment process of new trainees for building a robust team.
  • Identified individual strengths and weaknesses, adapting training programmes to suit.

Education

Bachelor of Science - Psychology

University of Warwick
Coventry

A-Levels - Psychology, Drama, French

Aldenham school

Skills

  • Meeting KPI's
  • Sales driving
  • computer literate
  • ability to adapt to using specific software
  • client relationship management
  • quality assurance
  • efficient under pressure
  • understanding of GDPR compliance
  • data-driven decision making
  • emotional intelligence

Timeline

Graduate sales trainee

Edmundson Electrical Ltd
01.2025 - Current

Property management administrator

Premier Block Management
07.2024 - 01.2025

Team coach

Mitchells and Butlers
08.2023 - 07.2024

pizza chef

Carluccio's
08.2021 - 12.2021

Assistant tennis coach

Radlett Lawn Tennis and Squash Club
05.2020 - 07.2020

Bachelor of Science - Psychology

University of Warwick

A-Levels - Psychology, Drama, French

Aldenham school
Jolie Slater