Jolanta Kjakste
Derby
Summary
Organised and reliable Office Administrator and Receptionist with several years of experience in fast-paced office and production environments. Skilled in administration, customer service, and supporting HR and finance functions. Known for a professional manner, strong communication skills, and the ability to manage multiple tasks efficiently.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Office Administrator
Reform Polythene
Derby
09.2019 - 03.2026
- Managed over 50 incoming calls and directed enquiries appropriately
- Checked and processed daily delivery and logistics paperwork
- Supported HR with administrative tasks (clock cards, commissions, employee records)
- Managed invoices, purchase orders, and statements
- Welcomed visitors and maintained professional front office environment
- Provided administrative support during high-pressure periods, aiding overall productivity.
- Maintained office supplies, reducing downtime due to lack of resources.
- Ensured compliance with health and safety regulations at all times.
- Handled sensitive information discreetly, adhering strictly to confidentiality protocols at all times.
Administrator & Receptionist
Chaucer Foods
Derby
04.2018 - 07.2019
- Manage front desk operations, including greeting visitors and handling calls
- Coordinate visitor registrations, work permits, and site access
- Process invoices, timesheets, and general administrative documentation
- Order office supplies and maintain stock levels
- Provide general administrative support across departments
Education
Secondary Education -
Madonas Secondary School
Latvia 9/1996 - 5 2008
Skills
- Office Administration & Front Desk Management
- Customer Service & Communication
- Microsoft Office (Word, Excel, PowerPoint, Office 365)
- Basic Bookkeeping & Invoice Processing
- Organisational & Time Management Skills
- Mentoring and Training New Staff
- Professional Telephone Manner
Certification
- Sage 50 Accounts
Languages
English – Fluent (spoken and written)
Latvian – Native
Russian – Basic
Additional Strengths
- Friendly, confident, and professional appearance
- Highly organised with strong attention to detail
- Able to multitask and work efficiently under pressure
- Experience supporting both office and production environments
Timeline
Office Administrator
Reform Polythene
09.2019 - 03.2026
Administrator & Receptionist
Chaucer Foods
04.2018 - 07.2019
Secondary Education -
Madonas Secondary School
9/1996 - 5 2008