A dedicated professional with extensive expertise in crisis intervention, child protection, and therapeutic techniques. Demonstrates exceptional empathy and communication skills, consistently maintaining impartiality when interacting with diverse client groups. Proven ability to conduct comprehensive assessments and produce detailed reports for court proceedings and child welfare planning. Passionate about empowering vulnerable individuals through culturally inclusive practices and a strengths-based approach. Career goal: to continue advancing social policy knowledge while supporting the most at-risk populations.
Hi, I’m
Jola Madej-Daab
Social Worker
Canterbury,United Kingdom
Summary
Overview
25
years of professional experience
5
years of post-secondary education
Work history
KCCMaidstone
Adolescent Social Worker
06.2023 - 11.2025
Job overview
- Improved service user well-being by providing emotional support and practical advice.
- Developed strategic partnerships within the local community, enhancing service provision opportunities for clients.
- Established trustful relationships with clients to facilitate open communication.
- Advised families on available resources and services, enabling informed decision-making regarding care options.
- Coordinated with multi-disciplinary teams to create comprehensive care plans.
- Provided crisis intervention during high-stress situations, ensuring immediate support was delivered.
- Increased client independence with the development of personalised coping strategies.
- Advocated for clients' rights to healthcare and social services assistance.
- Supervised small groups of adults with additional mental health needs in assigned therapy groups.
- Collaborated with officials to prepare required legal documentation for court proceedings.
- Partnered with external support networks to deliver holistic client care.
- Created targeted support programmes based on client interviews and assessments.
- Liaised with families and caregivers to develop balanced rehabilitation programmes.
- Prepared reports for legal action and provided evidence in court.
- Responded proactively to changing circumstances for optimised service user care.
- Monitored service user progress, escalating concerns for swift resolution.
- Provided mental health support to service users, as well as signposting community resources and local charities.
- Kept detailed, accurate records for well-maintained care continuity between support staff.
- Used assessment findings to action necessary care plan adaptations.
- Consulted with multidisciplinary team of professionals to optimise treatment plans for complex cases.
- Maintained confidential case documentation in line with data protection regulations.
- Promoted independence and positive wellbeing when working with vulnerable adults and children.
- Attended regular training and supervision workshops for improved service user support.
- Oversaw multiple social work cases simultaneously, directing assessments, conducting interviews and recommending best courses of action.
- Built positive, productive client relationships for enhanced social support.
- Advocated for client needs and rights with court officials, law enforcement personnel and regulatory agencies.
- Reported on case progress, updates and interventions in alignment with regulatory standards.
- Offered trauma-informed resources and care options for clients undergoing crises.
- Guided clients through application processes for governmental assistance.
- Managed assigned caseload documentation in alignment with regulatory requirements and standards.
- Evaluated and addressed individual client needs and concerns through targeted assessments.
- Exercised professional judgement to implement interventions and make tough decisions.
- Adhered to safeguarding principles to protect service users from risk.
- Safeguarded client information with strict adherence to privacy and data security policies.
- Maintained accurate, up-to-date and confidential files in line with reporting standards.
- Promoted client well-being through effective case management, counselling and advocacy.
- Advocated on behalf of service users to protect their best interests.
- Worked with community organisations to create access to resources and assistance to meet client varying needs.
- Established and maintained professional relationships to offer objective guidance and support.
- Collaborated with other professionals in health and social care to coordinate holistic support.
- Responded calmly to manage crises and emergency situations.
- Ensured child safety by conducting regular home visits and risk assessments.
- Assessed client needs for appropriate referral to specialist services.
- Managed complex cases involving mental health and substance misuse issues, resulting in improved living conditions for service users.
- Decreased instances of family conflict through mediation and conflict resolution techniques.
- Maintained up-to-date case records for accurate documentation of progress or concerns.
- Reviewed policy changes affecting social work practice whilst updating procedures accordingly.
KCC Child Looked After ServicesSittingbourne
Children's Social Worker
01.2023 - 06.2023
Job overview
KCC Children's Looked After
Social Work Assistant
01.2022 - 12.2022
Job overview
Bristol Children's ServicesWelsman's
Trainee Social Worker
07.2021 - 12.2021
Job overview
Affinity CareBristol
Support Worker
01.2019 - 12.2019
Job overview
- Working with children with autism
Team Brain InjurySauthampton
Brain Injury Support Worker
01.2014 - 05.2019
Job overview
- Challenging behaviours, learning difficulties, recruiting new support workers, delivering training
Solution Social Care
Support Worker, Coordinator
01.2014 - 01.2016
Job overview
- Supporting clients with autism, learning difficulties, schizophrenia, case manager
Frances Taylor FoundationLondon
Support Worker
01.2009 - 01.2015
Job overview
Personal Assistant/Carer
01.2009 - 04.2013
Job overview
- For a disabled lady
Adoption Social Worker
01.2006 - 02.2009
Job overview
Caritas HospiceKrosno
Co-founder
01.2001 - 05.2006
Job overview
- Voluntary work
Volunteer
01.2002 - 04.2006
Job overview
- Voluntary work in an orphanage
Education
Jagiellonian University
MA from Sociology,Psychology,Social Worker
10.2001 - 04.2006
University overview
Central Lancashire University
Master's in Postgraduate taught from returning to social work
04.2021 - 10.2021
University overview
Skills
- Crisis intervention skills (assessing a person immediate safety, deescalating emotional situations, rapport-building when individuals are in heightened state , speaking using solution orientated language, suggesting copying skills with confidence, etc)
- Empathy and communication skills
- Demonstrating ethical and professionals behaviors when interacting with school / youth justice team personal regarding youth clients
- Consistent ability to remain impartial when interacting with clients and their families
- Organizing and conducting Joint Housing Assessment fro homeless children
- Writing statements to the court, Child Permanency Reports, Viability Assessments, S117 Aftercare Plan
- Producing Parental Assessments (Parent Assess Assessor)
- Working with complex Child Protection cases
- Adoption planning
- Working with diverse client groups
- Deep passion for empowering the most vulnerable people in the society
- Family systems theory
- Knowledge of social policy
- Record keeping accuracy
- Holistic approach
- Youth work experience
- Child development understanding
- Family dynamics understanding
- Administrative proficiency
- Domestic violence training
- Substance abuse counselling
- Welfare legislation knowledge
- Therapeutic intervention techniques
- Child protection expertise
- Non-Judgmental approach
- Report-writing
- Looked after children (LAC) reviews
- Strengths-based approach
- Culturally inclusive practise
- Written and verbal communication
- Trauma-informed therapy
- Full UK driver's licence
- Child protection knowledge
Timeline
Adolescent Social Worker
KCC
06.2023 - 11.2025
Children's Social Worker
KCC Child Looked After Services
01.2023 - 06.2023
Social Work Assistant
KCC Children's Looked After
01.2022 - 12.2022
Trainee Social Worker
Bristol Children's Services
07.2021 - 12.2021
Central Lancashire University
Master's in Postgraduate taught from returning to social work
04.2021 - 10.2021
Support Worker
Affinity Care
01.2019 - 12.2019
Brain Injury Support Worker
Team Brain Injury
01.2014 - 05.2019
Support Worker, Coordinator
Solution Social Care
01.2014 - 01.2016
Support Worker
Frances Taylor Foundation
01.2009 - 01.2015
Personal Assistant/Carer
01.2009 - 04.2013
Adoption Social Worker
01.2006 - 02.2009
Volunteer
01.2002 - 04.2006
Jagiellonian University
MA from Sociology,Psychology,Social Worker
10.2001 - 04.2006
Co-founder
Caritas Hospice
01.2001 - 05.2006