Jojo Yanzu
Dulwich,Greater London
Summary
Dynamic professional with expertise in customer relationship management and inventory management, complemented by strong skills in sales forecasting and market analysis. Demonstrates exceptional product knowledge and merchandise expertise, ensuring optimal item location memorisation for efficient operations. Adept at data analysis and problem solving, with a proven track record in event coordination. Known for a positive attitude, patience, and composure under pressure. Career goals include leveraging analytical skills to drive strategic growth within the retail sector.
Overview
3
3
years of professional experience
18
18
years of post-secondary education
Work history
Store Team Member
Home Bargains
Croydon
2026.01 - Current
- Managed store inventory for easy accessibility and restocking.
- Promoted sales offers, increasing awareness among customers.
- Assisted customers to find products leading to higher satisfaction rates.
- Ensured cleaner shopping environment with regular sweeping and dusting.
- Displayed merchandise attractively, encouraging more impulse buys from customers.
- Responded promptly to customer enquiries, fostering positive relationships.
- Abided by company policies whilst handling returns or exchanges, ensuring customer satisfaction.
- Received deliveries at loading bays unloading and organising products promptly.
Volunteer Hospitality Assistant
City Events Catering
London
2024.09 - 2024.12
- Facilitated guest service at private event, encompassing greeting guests and arranging service areas.
- Facilitated food and beverage service while upholding cleanliness and professionalism.
- Assisted team in clearing tables, addressing guests' requests, and facilitating seamless event experience.
Warehouse Operative/Driver's mate
First call contact Services/Ayatic foods
London
2023.07 - 2023.10
- Facilitated efficient delivery operations by aiding driver with loading and unloading goods, guaranteeing precise order verification, and upholding timely drop-offs.
- Organised, packed, and prepared for shipment by meticulously verifying each customer order at every stage.
- Conducted quality inspections consistently prior to product release or exhibition.
- Organised clean and orderly shop area through efficient stock storage, booking management, and payment processing in cash and by card from couriers.
Sales Trainee
Inside Success UK
London
2023.05 - 2023.08
- Engaged with customers to assess needs, provide product information, and recommend solutions.
- Participated in training sessions to develop product knowledge and enhance sales techniques.
- Supported sales team in achieving targets by coordinating follow-up communications with prospects.
- Promoted special offers and loyalty programme with upselling skills.
Education
Bachelor of Business Administration - Marketing and Management
Queen Mary University of London
London 2024.01 - 2027.01
GCSEs - English
The Charter School North Dulwich
London, ENG 2017.01 - 2022.01
GCSEs - Science
The Charter School North Dulwich
London, ENG 2017.01 - 2022.01
GCSEs - Maths
The Charter School North Dulwich
London, ENG 2017.01 - 2022.01
Skills
- Customer relationship management
- Inventory management
- Sales forecasting
- Product knowledge
- Market analysis
- Data analysis
- Problem solving
- Event coordination
- Positive attitude
- Patience and composure
Education
other,other,other,other
Languages
6,C2
Languages
English
Timeline
Store Team Member
Home Bargains
2026.01 - Current
Volunteer Hospitality Assistant
City Events Catering
2024.09 - 2024.12
Bachelor of Business Administration - Marketing and Management
Queen Mary University of London
2024.01 - 2027.01
Warehouse Operative/Driver's mate
First call contact Services/Ayatic foods
2023.07 - 2023.10
Sales Trainee
Inside Success UK
2023.05 - 2023.08
GCSEs - English
The Charter School North Dulwich
2017.01 - 2022.01
GCSEs - Science
The Charter School North Dulwich
2017.01 - 2022.01
GCSEs - Maths
The Charter School North Dulwich
2017.01 - 2022.01