JOJI THANKACHAN

Provided person-centered care and support to young and adult individuals with learning disabilities, autism, PWS, and mental health conditions.

• Assisted with daily living tasks, personal care, and fostering independence in line with individual care plans.
• Administered medication in compliance with legal and organizational policies.
• Supported clients in managing challenging behaviors using de-escalation techniques and positive reinforcement strategies.
• Facilitated access to community resources and engagement in social and recreational activities.
• Maintained detailed and accurate documentation of care provided, incidents, and progress reports.
• Collaborated with multidisciplinary teams, families, and other caregivers to ensure a holistic approach to support.
• Delivered emotional support and guidance to promote clients' mental well-being and quality of life.

• Develop and implement personalized care plans based on individual needs and aspirations
• Assist with daily living activities such as personal hygiene, meal preparation, and medication management
• Nurture a supportive and empathetic environment to address emotional and psychological needs
• Encourage and engage individuals in activities that promote social interaction and personal development
• Facilitate skill-building activities to enhance independence and self-confidence
• Provide guidance and encouragement for individuals to learn and practice essential life skills
• Maintain clear and open communication with individuals, their families, and healthcare professionals
• Advocate for individuals to ensure their voices are heard and respected in decision-making processes
• Ensure a safe and secure living environment, identifying and mitigating potential hazards
• Monitor and address any health concerns, promptly reporting and collaborating with healthcare professionals when needed
• Keep detailed and accurate records of care activities, progress, and any incidents
• Provide regular updates to supervisors, families, and relevant stakeholders on the well-being and development of individuals
• Stay informed about advancements in the field of learning disabilities and attend relevant training sessions
• Continuously seek opportunities for professional growth to enhance the quality of care provided
• Encourage and empower individuals to make choices and participate in decision-making processes

• Company Overview: London, Surrey
• Safely escorted patients during medical appointments and hospital visits
• Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention
• Met with patients and families to discuss care plan adaptations, seeking continual improvement and development
• Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance
• Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing
• Delivered high-quality, dedicated care to clients with disability, consistently achieving individual care plan objectives
• Worked closely with nurses to maintain high levels of communication
• Improved service users' daily lives through compassionate conversation, empathetic care and community socialization
• Supported clinical staff to complete health assessments
• Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments
• Maintained confidentiality and compliance standards for optimized patient care
• Assisted in all aspects of personal care, retaining comfort and dignity
• Charted daily observations, mobility activity and eating percentages to aid continued client assessment
• Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities
• Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings
• London, Surrey

• Company Overview: Trivandrum, Kerala
• Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently
• Built customer retention and satisfaction by delivering top-quality service
• Managed staff rotas, planning workloads effectively and strategically
• Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to
• Increased team productivity through effective staff planning, coordination and task delegation
• Maintained spotless and tidy working areas to create risk-free and productive environments
• Priced and displayed items clearly and correctly, enabling ease of retrieval for customers
• Successfully led high-volume teams to achieve KPI targets and other department metrics
• Interviewed, hired and trained employees on procedures and requirements, maintaining competent, high-performing teams
• Trivandrum, Kerala