Joice Joy
Stanwell Staines,United Kingdom
Summary
As a highly meticulous and customer-focused professional with years of sales experience, I bring a deep appreciation for craftsmanship and precision, qualities that align perfectly with the refined standards of Warren James Jewellers. With a natural eye for detail, proficient mathematical skills, and a genuine passion for helping clients find pieces that reflect their unique style, I am committed to delivering exceptional service and upholding the elegance and integrity associated with Warren James Jewellers. Whether processing sales, maintaining displays, or ensuring flawless product presentation, I take pride in every detail that shapes a memorable in-store experience.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work history
Student Union Representative/ retail assistant
University of Westminster student union
Harrow, United Kingdom
09.2024 - 07.2025
- Awarded employee of the month for one-to-one sales numbers
- known for providing attentive, personalised service.
- accuracy and extensive attention to detail.
- numerical skills and statistics
- 30 expensive sales within 3 months
- Upselling abilities and recognised salesmanship skills
- Recognised for outstanding customer interaction skills
- Reported positive feedback to the manager from customers
- friendly and hospitable, leaving strong customer connections
- Professionalism in communication with senior members and other colleagues
- Verbal problem-solving skills with customers
Waiter/ Barista
Din Tai Fung/ Tonkotsu / Giraffe
London, United Kingdom
08.2023 - 02.2024
- Invoicing large payments with precision and accuracy
- Awarded customer satisfaction service provider of the month
- Numerous positive feedback left on Trustpilot for customer service
- Great attention to detail in presentation and bill processing
- Collaborated with colleagues to maintain top-quality service
- Handling numbers and using technology and databases
- Administrative software to organise customers
- Supervised sections of customers independently
- Pragmatic problem-solving skills in difficult customer situations
Education
Biological Sciences BSc - Biology/ Biological sciences
University of Westminster
London 09.2022 - 09.2025
Skills
- Exceptional attention to detail in handling products
- Reliability, consistency and diligence in any and every tasks undertaken
- Strong numerical accuracy when calculating prices, discounts, and change
- Proficient in cross-referencing serial numbers and managing inventory databases
- High level of precision in documentation and stock control
- Excellent customer service and interpersonal communication
- Ability to multitask in a fast-paced, high-value retail environment
- Trustworthy and discreet with valuable merchandise and customer information
- Organised and methodical approach to daily operations and sales processes
- Fast and accurate point-of-sale (POS) transaction handling
- Keen visual sense for identifying product discrepancies or defects
Timeline
Student Union Representative/ retail assistant
University of Westminster student union
09.2024 - 07.2025
Waiter/ Barista
Din Tai Fung/ Tonkotsu / Giraffe
08.2023 - 02.2024
Biological Sciences BSc - Biology/ Biological sciences
University of Westminster
09.2022 - 09.2025
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