JOHN ROBERT FITZGIBBON

General Duties

1. To develop potential sales leads from a varied customer base in to a full design brief. Customer base includes contract caterers; tenders via portals; TUCO members and end users on a direct basis

2. Work up a comprehensive scope of works based on the design for the estimating team to develop a fully costed document.

3. Meet with the end user and/or client to work the designs and costs towards a purchase order.

4. To identify and manage potential areas for margin improvement.

5. Post order, to network with the projects team to create a logical and deliverable works programme, liaising with the client throughout.

6. To remain in contact with the client during the site works ensuring all expectations are met and attend site on completion and handover

Administrative Duties

1. Regularly update the company CRM system for analysis & reporting

2. Attend monthly individual sales reviews via Teams or face-to-face to discuss progress, ideas, issues etc

3. Attend monthly group reviews to share inter-departmental ideas, news and processes

General

1. Set up a design consultancy business working with contractors, end users and direct clients to deliver catering design installations

2. Client base included catering design houses, shopfitters, suppliers

3. Projects included

- PFI Hospitals

- PFI Schools

- Universities

- B&I restaurants

- High street coffee brands

Other

1. Designed and built new Jacket Potato oven and associated branded equipment - now marketed by Counterline

2. Developed a modular retail grab & go system via shopfitted units

General

1. To manage team of 6 northern based sales managers to develop and manage design sales against targets

2. To manage D&I operations within 4 regional offices

3. To regularly review 10 key personnel via a KPI system

4. To forecast & report sales and margin results via head office

5. To chair monthly group meetings to discuss sales & margin results, performances and training

General

1. To meet prospective and existing clients to discuss new catering facilities within the specialist Education & Healthcare sector

2. To design and cost the projects towards gaining approval

3. To work alongside contractors to complete to client expectations