Hi, I’m
Johnrey U. ELEUTERIO
Isabela,Negros Occidental
Summary
Proactive Waiter Assistant dedicated to enhancing guest experiences through attentive service. Anticipates and addresses customer needs, ensuring prompt delivery and accurate order fulfilment. Maintains high standards of cleanliness and presentation, contributing to a polished dining environment.
Collaborative team player with a strong focus on supporting colleagues during peak service hours. Demonstrates flexibility and efficiency in high-pressure situations, ensuring seamless operations. Engages positively with guests, fostering a welcoming atmosphere and encouraging repeat patronage.
Experienced in providing attentive and friendly service, ensuring guests feel welcome and well taken care of. Familiar with taking orders, delivering food, and maintaining clean dining areas. Excellent teamwork and communication skills, contributing to smooth and enjoyable dining experience.
Customer-focused manager, successfully contributing to company profits by improving team efficiency and productivity. Skilled at effective negotiations and upselling techniques. Utilises excellent organisational skill to enhance efficiency and lead teams to achieve outstanding sales.
Confident successful at increasing monthly revenue using insightful marketing strategies and aggressive product development. Skilled at understanding customer and employee requests and meeting needs. Furthers success by strengthening staff training, streamlining internal systems and facilitating sales techniques.
Overview
2
years of professional experience
3
years of post-secondary education
Work History
Bazaar/ Night market Isabela, Philippines
Waiter Assistant
10.2024 - 05.2025
Job overview
- Assisted in setting tables with cutlery, glassware, and napkins, maintaining a high standard of presentation.
- Delivered food and drinks to tables promptly, ensuring accurate fulfillment of customer orders.
- Anticipated and addressed guests' service needs.
- Monitored dining area to anticipate guest needs, refilling drinks and providing additional utensils as required.
- Checked on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback.
- Suggested menu items and related beverages matching guest preferences.
- Polished glassware, cutlery, china and flatware and stored accordingly.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Proactively helped waiters with various tasks when requested, completing in a timely and efficient manner.
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
- Removed dishes, glassware and cutlery from customer tables.
- Retained knowledge of current menu selections for accurate, reliable customer guidance.
- Maintained cleanliness and hygiene in dining and kitchen areas, adhering to health and safety regulations.
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Greeted new customers and offered immediate seating assistance.
- Helped bar staff prepare garnishes and restock inventory before service.
- Maintained safe hygiene and food handling standards for full compliance.
- Answered phones politely and promptly while accurately recording and confirming reservations.
- Performed additional tasks to keep dining room running smoothly.
- Inspected tables before guest arrival, maintaining establishment high-quality standards.
- Stocked and maintained silverware, linens and condiments.
- Presented menus, explained daily specials, and made recommendations based on customer preferences to enhance dining experiences.
- Addressed and resolved guest complaints diplomatically, striving for immediate rectification and customer satisfaction.
Bazaar/ Night market Tanza Cavite, Philippines
Sales Marketing Assistant
06.2023 - 08.2024
Job overview
- Led training sessions for sales staff, enhancing their skills and knowledge for better performance.
- Generated new ideas for marketing to support sales and acquire fresh distributors.
- Analysed sales data to identify performance gaps and opportunities, formulating action plans for improvement.
- Reported regularly to senior management on sales and marketing performance, providing insights and recommendations for strategic decisions.
- Worked with marketing teams to guarantee support for training services in outbound marketing.
- Enhanced brand visibility through creative social media campaigns, resulting in a significant uplift in engagement metrics.
- Organised and participated in trade shows and industry events, expanding network and generating leads.
- Grew sales pipelines by implementing data-driven marketing and creating search marketing campaigns to drive leads.
- Delivered compelling presentations to stakeholders, effectively communicating the value proposition of products and services.
Education
Isabela national high school Isabela, Philippines
High School Graduate from High School Graduate
03.2021 - 01.2024
Skills
- Language Proficiency: Proficiency in the local language, or strong English skills for international roles
- Cultural Adaptability & Awareness: Proven ability to navigate new cultural norms and environments
- Communication: Cross-cultural communication skills to work effectively with diverse teams
- Resilience & Independence: Demonstrated ability to work without direct supervision, solve problems independently, and adapt to new situations
- Highlight Specific Results: Use metrics to show achievements within your international roles, not just responsibilities
- Include Location Clearly: Make it easy for employers to see your international experience by explicitly listing city and country
- Emphasize Soft Skills: Focus on independence, maturity, and initiative, as these are crucial for international hires
Languages
English
Elementary
A2
Timeline
Waiter Assistant
Bazaar/ Night market
10.2024 - 05.2025
Sales Marketing Assistant
Bazaar/ Night market
06.2023 - 08.2024
Isabela national high school
High School Graduate from High School Graduate
03.2021 - 01.2024