Summary
Overview
Work history
Education
Skills
Accomplishments
References
Timeline
Receptionist
John Paul Kastein

John Paul Kastein

ALDERSHOT,HAMPSHIRE

Summary

Talented advertising professional skilled in building campaign engagement. Demonstrates strengths in networking and relationship-building to grow productive partnerships. Collaborative team player committed to achieving business targets. Advertising and marketing professional knowledgeable about consumer preferences and patterns. Thorough in tracking market trends, competitor activities and consumer behaviour to create highly successful campaigns. Experienced across industries and channels. Professional Writer with strong track record of writing excellent [Type] content. Capable of working in office environment or remotely with multidisciplinary teams to produce high-quality copy to exceed clients' expectations. Deadline-driven and motivated self-starter. Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth. Enthusiastic [Job Title] with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service. Dedicated [Job Title] highly effective in undertaking administrative and programme management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Empathetic and persuasive individual with background in evaluating and addressing individual client needs and concerns. Experienced at conducting individual and group interviews to assess needs and situations. Responds calmly to manage crisis and emergency situations. Compassionate [Job Title] experienced developing bespoke support plans for vulnerable individuals. Quickly builds rapport with service users to optimise assessments, interventions and programme outcomes. Specialises in [Area of expertise] work.

Overview

19
19
years of professional experience

Work history

Digital Lead/ Content Creator

British Army
ALDERSHOT, Hampshire
2005.07 - Current
  • Managed social media accounts, creating and scheduling posts to maintain active online presence.
  • Leveraged market and competitor data to identify market opportunities and gaps.
  • Compiled and reviewed consumer data on patterns and preferences for marketing information.
  • Created visually appealing graphics and designs for online and offline promotional materials.
  • Produced engaging headlines to capture target audience.
  • Capitalised on trending and popular articles with additional linked content.
  • Maximised media coverage through tactical planning and communications.
  • Wrote quickly and accurately to achieve high-volume content targets.
  • Crafted campaigns using market understanding, consumer analysis, and advertising psychology.
  • Responded to ranking and algorithm trends to maintain content reach.
  • Brainstormed ideas with clients and stakeholders to maximise project potential.

Welfare worker

British Army
Aldershot, Hampshire
2017.03 - 2022.11
  • Coordinated with trained and licensed service providers to facilitate life skills workshops for vulnerable adults.
  • Safeguarded client information with strict adherence to privacy and data security policies.
  • Adhered to safeguarding principles to protect service users from risk.
  • Exercised professional judgement to implement interventions and make tough decisions.
  • Reported on case progress, updates and interventions in alignment with regulatory standards.
  • Liaised with multi-disciplinary professionals and caregivers to foster access to medical care.
  • Collaborated with officials to prepare required legal documentation for court proceedings.
  • Partnered with external support networks to deliver holistic client care.
  • Supported integration of service users back into community life to maximise successful transition rate.
  • Attended regular training and supervision workshops for improved service user support.
  • Created targeted support programmes based on client interviews and assessments.
  • Provided mental health support to service users, as well as signposting community resources and local charities.
  • Oversaw multiple social work cases simultaneously, directing assessments, conducting interviews and recommending best courses of action.
  • Established and maintained professional relationships to offer objective guidance and support.
  • Responded calmly to manage crises and emergency situations.
  • Managed assigned caseload documentation in alignment with regulatory requirements and standards.
  • Maintained accurate, up-to-date and confidential files in line with reporting standards.

Education

Certificate in Understanding Children - Social Care

Strode College

Certificate of Higher Education - CERTIFICATE IN PRINCIPLES OF BUSINESS ADMINISTRATION

NCFE

Certificate of Higher Education - Digital Marketing

TQUK

Diploma of Higher Education - Independent Sexual Violence Advisor-Practitioner

The Survivors Trust

Safeguarding Trainer

British Army

Diploma of Higher Education - Relationship Psychology

UK Open College

Domestic Abuse Trainer

British Army

Certificate of Higher Education - Applied Suicide Intervention Skills

PAPYRUS

Employee Network Leader

Radius Network

GCSEs - Specialist Welfare Work

Defence School of Specialist Welfare

Mental Health First Aid For The Armed Forces Community

MHFA England

Certificate of Higher Education - Social Media Diploma

Centre of Excellence

Skills

  • Brand development
  • Sales strategy familiarity
  • Creative writing
  • Promotions planning skills
  • Background in [Type] marketing
  • Concept development
  • Social media expert
  • Problem-solving
  • Time management
  • Social media marketing
  • Team building
  • Communication skills
  • Leadership

Accomplishments

    Awarded a commendation for the creation and management of a Social Media platform created to enhance the recruitment in the British Army.

References

References available upon request.

Timeline

Welfare worker

British Army
2017.03 - 2022.11

Digital Lead/ Content Creator

British Army
2005.07 - Current

Certificate in Understanding Children - Social Care

Strode College

Certificate of Higher Education - CERTIFICATE IN PRINCIPLES OF BUSINESS ADMINISTRATION

NCFE

Certificate of Higher Education - Digital Marketing

TQUK

Diploma of Higher Education - Independent Sexual Violence Advisor-Practitioner

The Survivors Trust

Safeguarding Trainer

British Army

Diploma of Higher Education - Relationship Psychology

UK Open College

Domestic Abuse Trainer

British Army

Certificate of Higher Education - Applied Suicide Intervention Skills

PAPYRUS

Employee Network Leader

Radius Network

GCSEs - Specialist Welfare Work

Defence School of Specialist Welfare

Mental Health First Aid For The Armed Forces Community

MHFA England

Certificate of Higher Education - Social Media Diploma

Centre of Excellence
John Paul Kastein