Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JOHN OLALEKAN FATOBA

Kilmarnock

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Door Supervisor

DIMA GROUP SERVICES
09.2023 - Current
  • Assessed customer's ID to ensure they met legal requirements for entry.
  • Ensured safety of patrons by preventing intoxicated individuals from entering the building.
  • Monitored CCTV system to detect any suspicious activity or persons.
  • Maintained a professional attitude at all times while interacting with customers and staff members alike.
  • Communicated effectively with team members via radio systems throughout shifts.
  • Advised management immediately of any breaches of licensing regulations.
  • Worked closely with local police officers when required for specific events or occasions.
  • Provided friendly and professional assistance to employees, visitors and customers.

Research Consultant

MELIAN DIALOGUE
07.2023 - 09.2023
  • Conducted in-depth research and analysis of external market trends and internal organization performance to identify areas of improvement.
  • Collaborated with cross-functional teams to understand business objectives and develop effective research strategies.
  • Managed communication with clients throughout the entire research process; answered questions as needed.
  • Collaborated with other researchers both in-person and virtually.
  • Communicated findings to clients using multimedia, narrative writing and presentation skills to tell informative and compelling stories.

Revenue Officer

NA GAAW LOGISTICS
01.2017 - 06.2023
  • Negotiated repayment arrangements with customers in order to resolve outstanding debt issues.
  • Analyzed financial data from various sources to identify potential areas of noncompliance.
  • Identified discrepancies between reported income and actual income levels for individuals or businesses.
  • Ensured that all necessary forms were completed accurately prior to submission.
  • Processed applications for extensions or waivers related to payment deadlines.
  • Prepared administrative reports and assembled case files for closure.
  • Recommended offer acceptances and installment payment plans.
  • Checked completeness of information when processing applications and transactions.
  • Set up and monitored payment plans and processed payments.
  • Maintained up-to-date contact information for each case under review.

Administrative Assistant

POLICE SERVICE COMMISSION
01.2015 - 12.2016
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Processed invoices for payment using accounting software applications.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Managed database systems containing customer contact information.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.

Education

Bachelor of Science - INTELLIGENCE AND SECURITY STUDIES

NOVENA UNIVERSITY
08-2014

High School Diploma -

BOBAS HIGH SCHOOL
08-2007

Skills

  • Incident Reporting
  • Risk Assessment
  • Customer Service
  • Excellent Communication
  • Reliable and Responsible
  • Cooperative Attitude
  • Teamwork and Collaboration
  • Written Communication
  • Organizational Skills
  • Data Entry
  • Computer literacy with good working knowledge of Word, Excel, Outlook Sound working knowledge of inputting to databases, running reports, record keeping etc

Certification

  • Emergency First Aid - 2023
  • Door Supervisor License - 2023

Timeline

Door Supervisor

DIMA GROUP SERVICES
09.2023 - Current

Research Consultant

MELIAN DIALOGUE
07.2023 - 09.2023

Revenue Officer

NA GAAW LOGISTICS
01.2017 - 06.2023

Administrative Assistant

POLICE SERVICE COMMISSION
01.2015 - 12.2016

Bachelor of Science - INTELLIGENCE AND SECURITY STUDIES

NOVENA UNIVERSITY

High School Diploma -

BOBAS HIGH SCHOOL

Similar Profiles

CREATE PROFILE
JOHN OLALEKAN FATOBA