Johnny CampbelL Tavernier

I have multiple roles and responsibilities as a customer assistant and operations employee in marks and spencers including:

• Accepting and booking deliveries
• Closing and temperature checks
• Maintaining tidiness in the warehouse
• Ensuring the store is closed properly as I'm one of the key holders
• Supported customer service operations, resolving queries to enhance client satisfaction.

My main role is operations but I always like to help out on the shop floor too as I have strong interpersonal skills.

• Greeting customers
• Open positive body language
• Knowledge of items in the store
• Maintaining a tidy work environment
• Managed customer service operations, resolving issues promptly to maintain high satisfaction levels.

In 2022 I decided to make my own stand-up comedy nights.I have been independently running the comedy shows for four years now across multiple venues, working with many professional comedians and new comedy acts who are looking to get into the industry; the whole idea of the comedy was to give people a platform, a space for them to express themselves and connect with others. My role as the founder of the company is.

• Typically host the events myself; whilst maintaining the energy of the crowd, making sure everyone is enjoying the event; encouraging people to spend at the bar and responsible for end of show donations.
• Take photos of the night for the social media page
• I have recently become comfortable with video editing and creating long or short form content
• Strong administration when booking the acts, emailing venues and confirming messages from the acts
• Responsible for the design and branding
• Promotions on multiple streams of social media, flyering and word of mouth marketing.

Searched for new unknown talent by visiting various comedy venues, pubs, and bars to watch performances and identify rising stars.

• I reviewed over 200 different videos for a national comedy competition called the NATYS.
• Collaborated with international comedians to market shows, managed ticket information, and ensured enjoyable and safe experiences during their stay in London.
• I was an assistant comedy teacher for the comedy courses soho theatre organises. There is a course for beginners and a course for the more experienced acts. Soho theatre allowed me to be the assistant teacher and take part in the course for the experienced group.
• I have a strong interest in art and performance so I decided to apply for a job as a comedy scout for soho theatre. I had many roles and responsibilities.