Johnny Naughton

• Coordinating and managing the timely and high-quality delivery of outcomes and impacts of the Connecting Communities programme.
• Effectively using programme management tools such as planning, risk assessment, reporting, budget and resource management. Procurement, communication, issues logging, and progress reporting.
• Collaborating with central management to create reports and update on delivery against outcomes
• Building and maintaining a network with other London Connecting Communities teams to ensure joined-up thinking and collaboration.
• Providing leadership and expertise in establishing and sharing best practices in employment and skills pedagogy, and programme management, and raising awareness both internally and externally about partnership initiatives.
• Developing and implementing evaluation and impact measures of programmes, and initiatives, to both meet the grant requirements and ensure reflective practice.
• Building programmes and partnerships around core project goals, and developing clear programmes of activity using project management delivery tools to ensure robustness and timeliness.
• Managing delegated budgets and resources, managing risks, and ensuring programmes are delivered on time and within budget.
• Leading on organisational and practice development to sustain a learning culture, in multiagency liaison processes where required.
• Autonomously producing reports, programmes of work, and other documentation without supervision, and analysing complex issues
• Managing data effectively and efficiently from a range of sources to produce reports, and ensure data is maintained in accordance with data protection legislation and good practice.

• Designed, implemented, and delivered a high quality aspirational and personalised job coaching and mentoring service for unemployed or low-income residents
• Ensuring programmes deliver on time and within budgets, implementing improvement strategies for identified risks
• Managing a team of employment coaches to effectively delivery against programme targets whilst monitoring and improving the quality of the service
• Developing strong relationships with partner services and organisations, ensuring effective referral pathways and opportunities for joint working
• Reporting progress and efficiency to senior leads with recommended areas to increase productivity

• Managing a team of employment coaches to support long term unemployed residents into sustainable jobs
• Set team goals and targets against deadlines in an inspiring environment with an open communication culture
• Monitored team performance and reported on metrics
• Provided coaching to identify training needs and routes for career progression and development

• Sought timely solutions to company inefficiencies for the continued smooth running of operations.
• Monitored team development, setting performance objectives and providing constructive feedback for continued growth.
• Set achievable targets, motivating team to swiftly progress and achieve in line with company goals.
• Instilled dedication to brand values across assigned teams, maintaining constant high-quality professional service.

• Negotiating contracts, interviewing and assessing prospective applicants and matching them with vacancies at client companies.
• Screening candidates and drawing up shortlists of candidates for clients to interview, whilst organising interviews and selection events.

Managing Duty Free Shop onboard various cruise liners

Assisting with all Operational duties including tour planning, administrative tasks and coordinating staff rotas

Supervising colleagues to ensure customer service standards and key responsibilities were achieved