Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
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Johnny Balmer

Bendooragh, Ballymoney,Co Antim

Summary

Dedicated professional with a strong foundation in customer service and effective communication. Demonstrates expertise in game rules knowledge, safety regulations compliance, and inventory management. Skilled in accurate record keeping and advanced mathematics, ensuring precise timekeeping and adherence to health and safety standards. Known for a friendly demeanour and the ability to speak clearly, enhancing customer interactions. Committed to maintaining high standards of safety awareness and basic first aid proficiency.

Overview

1
1
year of professional experience

Work history

Gaming Attendant

GodmodeX
Ballymena, Co Antrim
01.2025 - Current
  • Responded efficiently to machine malfunctions with minimal disruption to gameplay.
  • Communicated clearly about rules and procedures of each game to customers, enhancing their understanding of gameplay.
  • Provided top-notch customer service by assisting guests with gaming queries.
  • Maintained a clean and orderly gaming area, enhancing the overall atmosphere.
  • Ensured safety protocols were upheld in the gaming area, guaranteeing a safe environment for all guests.
  • Demonstrated comprehensive knowledge of all games, boosting customer engagement levels.
  • Monitored game play to ensure adherence to policies and regulations.
  • Facilitated seamless payment transactions through cash or digital mediums.
  • Handled cash transactions with transparency to maintain trust and integrity.
  • Enhanced guest experience by delivering prompt assistance during game play.
  • Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
  • Prepared premises and supplies for arriving guests.
  • Maintained visitor and personnel compliance with rules and safety procedures, minimizing liability and injury risks.
  • Directed guests to correct seating locations and answered questions about facility amenities.
  • Addressed group behavioural issues and promote fun, safety and inclusivity.
  • Sold and served refreshments to customers, promoting fun atmosphere and driving revenue gains.

Voluntary Outdoor Helper

Causeway Open Award Centre
Portrush, Co Antrim
01.2024 - Current
  • Followed instructions accurately to meet company standards.
  • Assisted in inventory management to prevent shortages or excesses.
  • Handled materials carefully, minimising damage or loss during transport or storage.
  • Performed daily checks on equipment ensuring they were in good working condition.
  • Ensured safety precautions at all times to minimise workplace accidents.
  • Enhanced team productivity by promptly completing assigned tasks.
  • Assisted in loading and unloading goods, facilitating smooth operations.
  • Prioritised tasks for efficient workflow.
  • Reported issues immediately, resulting in prompt problem resolution.
  • Adhered to health and safety guidelines strictly whilst performing duties.
  • Maintained cleanliness of work equipment with routine checks and cleanups.
  • Communicated effectively with colleagues for better coordination of tasks.
  • Carried out minor repair works to keep tools functional and safe for use.
  • Delivered high-quality service consistently through dedicated effort.
  • Communicated with different people to understand and address service user needs.
  • Executed precise administrative tasks for streamlined operations.
  • Maintained accurate records for efficient information tracking.
  • Planned activities schedule for assigned group and facilitated smooth transitions to meet planned arrival times.
  • Addressed group behavioural issues and promote fun, safety and inclusivity.
  • Kept track of allergies and dietary restrictions, verifying delivery of correct meals and snacks for camper needs.
  • Directed patrons to facilities on camp grounds, specific events and natural landmarks.

Voluntary Youth Work Leader

Ballywillian Boys Brigade
Portrush, Co Antrim
09.2023 - Current
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Consistently arrived at work on time and ready to start immediately.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.

Education

GCSEs -

Coleraine Grammar School
Coleraine
09.2021 -

Skills

  • Customer service
  • Game rules knowledge
  • Safety regulations compliance
  • Inventory management
  • Accurate record keeping
  • Effective communication
  • Advanced mathematics
  • Friendly demeanour
  • Speaking clearly
  • Communication skills
  • Timekeeping
  • Basic first aid
  • Health and safety awareness

Accomplishments

Bronze and Silver Duke of Edinburgh Award - I have completed both my bronze and silver DofE Award which involves Volunteering, Physical Section, Skills Section and a Expedition Section


Rowing - I train and complete for Coleraine Grammar School in various rowing competitions which I have been very successful in.


I have achieved my Grade 5 in Clarinet and am working on my Grade 6 Clarinet and Grade 4 flute. I am also learning to play the Bagpipes.


I am a member of Ballymoney Swimming Club and compete at Ulster Provincial Town Galas for my club.

Timeline

Gaming Attendant

GodmodeX
01.2025 - Current

Voluntary Outdoor Helper

Causeway Open Award Centre
01.2024 - Current

Voluntary Youth Work Leader

Ballywillian Boys Brigade
09.2023 - Current

GCSEs -

Coleraine Grammar School
09.2021 -

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Johnny Balmer