John Allan Fozard
Blackpool,Lancashire
Summary
Attentive focused on safe and timely transportation services. Handles high-volume pickups and drop-offs with strong attention to details. Maintains vehicle operation and cleanliness for continued positive feedback. Hardworking individual equipped to manage complex schedules and route planning. Frequently commended for high-level communication and problem-solving skills. Brings spotless driving record and knowledge of local safety regulations. Professional Driver
with extensive driving experience. Navigates optimum routes for continued customer satisfaction. Maintains safe, clean and reliable vehicle. Reliable, safety-conscious, alert individual Communicates politely and delivers excellent customer service. Uses exceptional time-management and navigation skills to maximise routes. Attentive focused on safe and timely transportation services. Handles high-volume pickups and drop-offs with strong attention to details. Maintains vehicle operation and cleanliness for continued positive feedback. Reliable driver talented in promoting customer satisfaction through safe and timely transportation. Communicates with dispatch personnel and customers to report delays and mage expectations. Attentive Driver focused on safe and timely transportation services. Handles high-volume pickups and drop-offs with strong attention to details. Maintains vehicle operation and cleanliness for continued positive feedback.
Overview
45
45
years of professional experience
5
5
years of post-secondary education
Work history
Taxi driver
Abba cars LTD
Warrington Cheshiere, Cheshire
09.2017 - Current
- Managed vehicle maintenance and repairs to deliver stable service.
- Achieved high customer ratings on mobile booking systems.
- Arrived on time to customer appointments, maximising service efficiency.
- Checked oil and tyre pressure to support reliable vehicle function.
- Upheld high service standards to build customer loyalty.
- Kept vehicles spotlessly clean and tidy for maximum customer comfort.
- Calculated ride costs accurately, receiving cash payments and returning correct change.
- Delivered mobility assistance for passengers with disability.
- Delivered outstanding customer experiences with friendly and professional approach.
- Cared for customer safety by dropping off at secure locations.
- Determined and collected fares according to meters.
Director
own company
Lytham St Annes, Lancashire
09.2013 - 08.2017
- Designed business strategies to obtain short and long-term goals for company.
- Formulated business plans to increase growth and minimise cost for company.
- Managed daily operations by overseeing financials, key performance indicators and employee performance.
- Supervised and developed high-achieving staff, providing orientation, training, support and direction.
- Implemented company policies and legal guidelines.
- Managed business operations, financial performance and investments of company.
- Built key stakeholder relationships to facilitate business growth.
- Evaluated market trends and competitor activities, informing strategic decision-making.
- Recruited and developed high-performing teams, with focus on talent retention.
- Navigated regulatory landscapes, maintaining legal compliance and risk mitigation.
- Facilitated professional development programs, enhancing leadership capabilities within organisation.
- Established and monitored key performance indicators, gauging organisational success.
- Spearheaded strategic planning initiatives, aligning organisational objectives with long-term goals.
- Initiated and oversaw innovative marketing campaigns, enhancing brand visibility.
- Developed financial strategies to maximise budget allocations and ROI.
- Provided strategic insights for informed decision-making to board of directors.
- Championed customer-centric approach, enhancing overall service delivery and satisfaction.
- Implemented process improvements, streamlining operations for increased productivity.
- Led negotiations with vendors and suppliers, securing favourable terms.
Taxi driver
Abba Cars LTD
Warrington, Cheshire
06.1997 - 08.2013
- Managed vehicle maintenance and repairs to deliver stable service.
- Achieved high customer ratings on mobile booking systems.
- Arrived on time to customer appointments, maximising service efficiency.
- Checked oil and tyre pressure to support reliable vehicle function.
- Upheld high service standards to build customer loyalty.
- Kept vehicles spotlessly clean and tidy for maximum customer comfort.
- Calculated ride costs accurately, receiving cash payments and returning correct change.
- Delivered mobility assistance for passengers with disability.
- Delivered outstanding customer experiences with friendly and professional approach.
- Cared for customer safety by dropping off at secure locations.
- Determined and collected fares according to meters.
- Completed safe journeys by applying defensive driving techniques and complying with Highway Code.
- Offered flexible schedule to meet company and customer needs.
- Answered, scheduled and responded to reservation calls promptly and professionally.
- Applied local road knowledge to identify best routes and avoid traffic.
Store manager
Kwiksave Stores LTD
Liverpool, Merseyside
02.1990 - 06.1997
- Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
- Solicited customer feedback to understand customer needs and constantly improve product offerings.
- Exceeded sales targets consistently by assisting customers in selecting and purchasing merchandise.
- Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
- Understood what drives overall business success and prioritised and delivered quality results.
- Oversaw daily store cleaning and general store maintenance to keep high company standards.
- Monitored stock levels and wrote timely order supply requests to replenish merchandise.
- Optimised store performance through continuous evaluation of existing processes and identifying improvement opportunities.
- Upheld positive and proactive approach to challenges, using initiative and demonstrating commitment and flexibility.
- Kept awareness of competitor activity and developed ideas to promote store.
- Maintained strong partnership with Operations Manager to keep alignment and timely communication.
- Built brand loyalty by promoting company loyalty schemes, hosting events and engaging with repeat customers.
- Set SMART goals for store team, developing staff abilities and increasing sales performance.
- Led regular staff performance reviews to provide guidance and support for individual development.
- Maximised profitability through efficient budgeting and identified opportunities for growth.
- Completed opening and closing procedures each day.
- Enforced licensing laws, health and safety regulations and all regulatory guidelines and legislation at all events.
- Challenged and inspired team members to achieve business results.
- Assisted in recruiting, hiring and onboarding store staff.
- Checked invoices from suppliers against physical stock records to identify discrepancies.
- Acted as liaison between staff and management to improve store performance.
- Provided excellent customer care through prompt complaint resolution and quality of service.
Store manager
Tesco Stores LTD
Warrington, Warrington
10.1981 - 02.1990
- Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
- Solicited customer feedback to understand customer needs and constantly improve product offerings.
- Exceeded sales targets consistently by assisting customers in selecting and purchasing merchandise.
- Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
- Understood what drives overall business success and prioritised and delivered quality results.
- Oversaw daily store cleaning and general store maintenance to keep high company standards.
- Monitored stock levels and wrote timely order supply requests to replenish merchandise.
- Optimised store performance through continuous evaluation of existing processes and identifying improvement opportunities.
- Upheld positive and proactive approach to challenges, using initiative and demonstrating commitment and flexibility.
- Kept awareness of competitor activity and developed ideas to promote store.
- Maintained strong partnership with Operations Manager to keep alignment and timely communication.
- Built brand loyalty by promoting company loyalty schemes, hosting events and engaging with repeat customers.
- Set SMART goals for store team, developing staff abilities and increasing sales performance.
- Led regular staff performance reviews to provide guidance and support for individual development.
- Maximised profitability through efficient budgeting and identified opportunities for growth.
- Completed opening and closing procedures each day.
- Enforced licensing laws, health and safety regulations and all regulatory guidelines and legislation at all events.
- Challenged and inspired team members to achieve business results.
- Assisted in recruiting, hiring and onboarding store staff.
- Checked invoices from suppliers against physical stock records to identify discrepancies.
- Acted as liaison between staff and management to improve store performance.
- Provided excellent customer care through prompt complaint resolution and quality of service.
Store assistant
Tesco Stores LTD
Widnes, Halton
06.1979 - 10.1981
- Promptly identified and retrieved items in stock room to maximise sales opportunities.
- Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Expertly handled returns and exchanges, recommending alternative items to reduce store losses.
- Checked and processed incoming deliveries, unpacking and storing with care to avoid stock damage.
- Completed store opening and closing, shop floor cleaning and till reconciliations.
- Delivered seamless checkout experiences throughout peak business hours, maintaining customer satisfaction.
- Used queueing systems and POS till point efficiently, helping to minimise customer waiting times.
- Assisted customers with product selection, recommending associated items to increase transaction value.
- Quickly built customer rapport, identifying needs and making appropriate product recommendations to close sales.
- Strategically arranged and displayed new season merchandise to promote and maximise sales.
- Practised safe and secure stock handling methods, reducing product damage and loss.
- Operated cash registers with accuracy and processed cash and card transactions.
- Maintained spotless store presentation through regular cleaning, organising and tidying.
- Attended regular training opportunities to maintain up to date product and service knowledge.
Education
GCSEs - Maths ,Eng Literature,Eng Language, Metal work , Wood work
St John Fisher and Thomas More
Widnes, Halton 09.1974 - 06.1979
Skills
- Adaptable nature
- Route planning
- Professional manner
- Flexible worker
- Accurate money handling
- Loss prevention
- Recruiting and interviewing
- Just In Time stock control
- Retail inventory management
- Inventory control
- Retail sales
- Outstanding communication skills
- Team-orientated
- Merchandise planning
- Store management
- Customer service
- Customer satisfaction
- Budget supervision
Timeline
Taxi driver
Abba cars LTD
09.2017 - Current
Director
own company
09.2013 - 08.2017
Taxi driver
Abba Cars LTD
06.1997 - 08.2013
Store manager
Kwiksave Stores LTD
02.1990 - 06.1997
Store manager
Tesco Stores LTD
10.1981 - 02.1990
Store assistant
Tesco Stores LTD
06.1979 - 10.1981
GCSEs - Maths ,Eng Literature,Eng Language, Metal work , Wood work
St John Fisher and Thomas More
09.1974 - 06.1979