John D. Soto
Brookwood,Surrey
Summary
Software Developer with over 3 years of experience in backend development, specializing in PHP and SQL for building robust functionality. Experienced in using Python for automating analysis tasks and personal projects, demonstrating adaptability and problem-solving skills. Proficient in creating dynamic web interfaces using HTML, CSS, JavaScript, jQuery, and DataTables. Familiar with Linux systems, leveraging them for development and personal use. Equipped with strong transferable skills from previous roles, including exceptional communication, troubleshooting, and teaching abilities. Highly motivated to learn new technologies and to develop maintainable, scalable software solutions.
Overview
28
28
years of professional experience
Work History
Software Developer
Entigy Software Ltd
Crewe, Cheshire
09.2022 - Current
- Work independently and with other team members to troubleshoot and remedy issued sent through the ticket system
- Contribute to back-end software using PHP & SQL to extend and/or add new features in accounting systems
- Update legacy systems to update PHP versions and coding paradigms
Sessional Lecturer
Keele University
Keele, Staffordshire
01.2022 - Current
- Managed university courses holding up to 60 students.
- Created presentations to deliver lecture material in the classroom
- Designed, planned, and taught lectures based on curriculum requirements and exams.
- Modules taught: Software Engineering; Research and Consultancy Skills
Software Developer
Language For Fun
Newcastle, Staffordshire
03.2020 - 05.2022
- Designed and implemented the structure of a Virtual Learning Environment (VLE) using Moodle to complement in-person lessons.
- Collaborated with business staff and system developers to seamlessly integrate the VLE with existing business systems.
- Researched, developed, and implemented interactive activities to enhance learner engagement and overall experience.
- Transformed existing PDF and Word documents into dynamic, Moodle-compatible formats for seamless usability.
STEM Education Intern for MSFC Academic Affairs Of
NASA
Huntsville, Alabama
01.2018 - 05.2018
- Aided with the logistics and planning of three major annual events hosted or supported by NASA
- I took responsibility for the final logistics of finalizing the marketing materials for one of the events
- Recruited twenty NASA interns to volunteer during Student Launch week
- Communicated duties and scheduling information to volunteers via in-person and electronic communication
- Some mentoring of high school team preparing for First Robotics competition
Scanner
Ron Carter Car Dealership
Clearlake, Texas
03.2016 - 12.2017
- Converted hardcopy files to a digital format
Instructor
Central Texas College
Ft. Bliss, Texas
07.2011 - 05.2013
- Presented class information primarily in a lecture format while encouraging student participation
- Duties included administering exams, documenting scores, and providing additional instruction outside of class periods as needed
- I created original training materials for some courses and updated other training materials as needed
- Researched technical manuals, field manuals, Army and Post regulations, local, state, and Federal laws
- Collaborated with subject matter experts in other organizations to ensure up-to-date instruction was provided and to obtain access to hands-on materials and site visits to relevant locations to enhance the students' learning opportunities.
Back Office Medical Assistant
Pulmonary Associates
Las Vegas, Nevada
02.2011 - 06.2011
- Room patients, take vital signs and medication lists for all patients
- Perform pulmonary function tests and administer breathing treatments as ordered by the physician
- After receiving training was responsible for ensuring the office was compliant with OSHA standards
- Performed regular checks on the working and storage conditions of the patient rooms and working spaces to ensure compliance and continued safety
Customer Care Rep
Sitel
Las Vegas, Nevada
10.2010 - 02.2011
- Established warm and friendly rapport whilst interacting with iOS customers by phone.
- Supported customers experiencing technical difficulties by quickly identifying issues, qualifying customer expectations and conducting troubleshooting to achieve timely first-time resolution.
- Asked customers targeted questions throughout troubleshooting to determine smart solutions.
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
Medical Assistant
Westside Cardiology
Las Vegas, Nevada
07.2007 - 07.2010
- Interviewed new and existing patients to obtain required personal information and medical history.
- Scheduled cardiac procedures, made arrangements with hospitals, verified patients times and provided patiensts pre-admission instructions.
- Answered patients' questions in person, by email, or by phone.
- Followed data confidentiality measures to secure healthcare user information.
Bi-Lingual Customer Care Rep
Holiday Systemt International
Las Vegas, Nevada
09.2005 - 06.2007
- Communicated with new customers, in English and Spanish, over the phone to inform them of the benefits and programs available to them as members
- Addressed customer service inquiries quickly and accurately.
- Transferred them to appropriate departments when they were ready to utilize those services
Certified Nursing Assistant
Mountain View Healthcare
El Paso, Texas
02.2005 - 09.2005
- Performed regular checks on patients, moved immobile patients to new positions at regular intervals
- Assisted patients with bathing, grooming, and feeding.
- Charted patient information such as mood changes, mobility activity, and daily inputs and outputs.
- Read and recorded temperature, pulse, and respiration.
- Cleaned assigned areas and changed the bedding in rooms
- Obtained vital signs readings when directed by nursing staff.
Electrical and Instrument Technician
United States Army
04.1998 - 04.2004
- Applied electronics theory training to perform diagnostics and troubleshooting on electronic assemblies and circuit-boards
- Used schematics and manuals to determine the best troubleshooting and repair procedures
- Used diagnostic tools to locate and repair faults
- Examined work orders and operator reports to ascertain whether mechanical or human error contributed to the problems
- Maintained log of repairs and tests
- Calibrated testing instruments and installed or repaired equipment to specifications
- Inspected assemblies to verify proper installation.
Education
Associates Degree - Mediscal Assisting
High-Tech Institute
Las VegasJune 2007
Postgrad Dip - Advanced Computer Science
Keele University
Keele, STS2020
Non-degree seeking - Mathematics
Galveston College
Texas2017
BSc - Psychology
Liberty University
2015
Skills
- Debugging and troubleshooting
- Software development
- Technical documents comprehension
- Lesson planning and presentation
- Peer collaboration
- Conceptual understanding
Education
Las Vegas,Texas,Keele, STS
Languages
Spanish
Intermediate
B1
Hobbies and interests
- Avid reader exploring diverse genres, in fiction, and non-fiction.
- Enthusiastic about listening to and playing music and songwriting.
- Learning motorcycle repair and maintenance, coupled with new love of riding.
Timeline
Software Developer
Entigy Software Ltd
09.2022 - Current
Sessional Lecturer
Keele University
01.2022 - Current
Software Developer
Language For Fun
03.2020 - 05.2022
STEM Education Intern for MSFC Academic Affairs Of
NASA
01.2018 - 05.2018
Scanner
Ron Carter Car Dealership
03.2016 - 12.2017
Instructor
Central Texas College
07.2011 - 05.2013
Back Office Medical Assistant
Pulmonary Associates
02.2011 - 06.2011
Customer Care Rep
Sitel
10.2010 - 02.2011
Medical Assistant
Westside Cardiology
07.2007 - 07.2010
Bi-Lingual Customer Care Rep
Holiday Systemt International
09.2005 - 06.2007
Certified Nursing Assistant
Mountain View Healthcare
02.2005 - 09.2005
Electrical and Instrument Technician
United States Army
04.1998 - 04.2004
Associates Degree - Mediscal Assisting
High-Tech Institute
Postgrad Dip - Advanced Computer Science
Keele University
Non-degree seeking - Mathematics
Galveston College
BSc - Psychology
Liberty University