Johnathan Roberts
Ruislip
Summary
Information technology graduate with a BSc from the University of West London. Experienced in bartending, developed strong customer service and communication skills while managing high-pressure environments. Seeking to transition into a more challenging role to leverage technical knowledge and industry experience for career advancement.
Overview
11
11
years of professional experience
Work History
Team lead
The metropolington pub co
02.2026 - Current
- Assisted team members in providing exceptional service to upper-class clientele.
- Supported adherence to building security and operational standards.
- Maintained professional appearance and conduct at all times.
Shift Leader
JD Wetherspoon
London
05.2021 - 01.2024
- Trained new employees on company policies, systems, and job responsibilities.
- Effectively managed and problem-solved last-minute absences and time off with staff.
- Maintained excellent team relationships by providing ongoing support, guidance and helpfulness throughout shifts.
- Managed the opening and closing of stores, managing matters including cash counting.
Bartender
Darwin and Wallace
Chiswick
08.2022 - 10.2022
- Mixed cocktail ingredients using shakers, blenders and ice-crushers.
- Prepared garnishes before service to decorate and create picturesque cocktails.
- Memorised over 30 cocktail recipes, delivering consistent quality and guest satisfaction in a fast-paced environment.
Intern
Aim graphics
Rickmanworth
04.2015 - 09.2020
- Maintained cleanliness of office and workshop areas.
- Polished, rearranged, and washed equipment.
- Assisted with deep cleaning tasks.
Volunteer
Disablement Association Hillingdon
Ruislip
09.2016 - 01.2018
- Volenteered multiple days a week at multiple centers to assist in looking after young adults with developmental needs. This incuded autism, down syndrome and harsh medical conditions.
- Helped open and run multiple centers.
- Assisted in baking, sports and community games, whilst ensuring the saftey and includsion of a wide range of adults with different needs and difficultys.
Education
BSC - Information Technology
University of west london
BTEC Level 3 - IT
Uxbridge college
BTEC Level 2 - IT
Uxbridge college
GCSE's - English, Maths, Science, History
Hillingdon Manor
Skills
- Hospitality and service expertise
- Management experience
- Computer software and hardware proficiency
- Team leadership and training
- Interpersonal and client relations skills
Personal Information
Age: 28
Location: Hillingdon (West London)
Timeline
Team lead
The metropolington pub co
02.2026 - Current
Bartender
Darwin and Wallace
08.2022 - 10.2022
Shift Leader
JD Wetherspoon
05.2021 - 01.2024
Volunteer
Disablement Association Hillingdon
09.2016 - 01.2018
Intern
Aim graphics
04.2015 - 09.2020
BSC - Information Technology
University of west london
BTEC Level 3 - IT
Uxbridge college
BTEC Level 2 - IT
Uxbridge college
GCSE's - English, Maths, Science, History
Hillingdon Manor